5 Replies Latest reply: Jan 11, 2012 8:43 AM by radio50
HannaC Level 1 Level 1 (0 points)

Hi, i sent in my Ipod nano first gen to the replacement program, finnaly i got my email today saying that the new ipod nano is beeing shipped to me, they supplied me with a "shipping number" which doesnt work, i have waited 24 hours.

 

"Your item was sent through , with tracking number 8185217128, which should be active within 24 hours."

Do you notice something wierd?

It doesnt say with which freighting company i will get the package from it's just a space where that should be wroten. when i click the "tracking number" nothing happens, not in my ipad or in my computer.

When i hold my finger over the number in the ipad i get this following adress: x-apple-msg-load://BD8A92F8-E69A-477B-983F-93970DEC16AB/

I tried to put this adress in the ipad brower but it told me that it couldnt open the site, i have never seen such a link so i dont know how it works and where it should take me,

 

I have tried the "tracking number" in UPS, DHL and Fedex's tracking number searcher with no success.

 

Help would be appriciated, thanks.


iPod nano
  • 1. Re: Problems with my shipping...
    radio50 Level 1 Level 1 (65 points)

    I just got the same type of email today.  Strange.   They say, "Your product shipped via _____ using tracking number ..."

     

    Did your Nano ever arrive?  What shipper did they actually use?

  • 2. Re: Problems with my shipping...
    HannaC Level 1 Level 1 (0 points)

    Yeah i did get my ipod, i called apple on friday 1/6 and they told me that my ipod was goin to be delivered trough the local delivery company ( not with ups, fedex, dhl etc) and usually you dont get any tracking number when something is sent trought the ordinary mail service not in sweden anyway, so that may be the deal with you too, maybe they've sent your package trough the mail service that youre from so you should expect it real soon.

     

    I hope i helped you answer your question :)

  • 3. Re: Problems with my shipping...
    radio50 Level 1 Level 1 (65 points)

    Great!  I'm glad you got yours and I hope mine comes soon.  Thanks for the quick reply and the helpful information.

  • 4. Re: Problems with my shipping...
    HannaC Level 1 Level 1 (0 points)

    No problem mate ;) hope you get it soon :)

  • 5. Re: Problems with my shipping...
    radio50 Level 1 Level 1 (65 points)

    In case anybody else is following this, my tracking number finally turned out to be a valid FedEx number here in the USA.  It was unclear which shipping service was being used, as it was not mentioned in the Apple email.