1 2 Previous Next 17 Replies Latest reply: Feb 4, 2014 10:29 AM by CT Chau
mracole Level 4 Level 4 (1,075 points)

Library is now complete (https://discussions.apple.com/thread/3646104), however, some albums were missing Artwork.  Working on my Laptop library all Artwork is now complete.  Following an 'Update iTunes Match' prompt the majority of the Artwork has migrated to all other libraries but not all.  How can this be corrected?

 

Method used:

 

1.  On laptop, select all music view in grid form;

 

2.  For each missing Album Artwork;

 

     (a) Find Artwork using Google images;

 

     (b) Save a local copy;

 

     (c) 'Get Info' for Album in Grid view;

 

     (d) Paste correct Artwork into appropriate box;

 

     (e) Confirm Artwork update.

 

3.  On completion, select 'Update iTunes Match' from menu;

 

4.  Start alternate computer with iTunes Library using iTunes Match;

 

5.  Select 'Update iTunes Match' from menu;

 

6.  Use Smart List to track Songs without Album Artwork.

 

The Result:

 

     All Artwork complete, with some exceptions, not sure why these exceptions exist ... please help ...

 

Many thanks in anticipation


iTunes 10, Windows Vista, iMatch giving inconsistent results
  • 1. Re: iTunes Match - Completing Album Artwork?
    Michael Allbritton Level 6 Level 6 (16,710 points)

    iTunes can be particular about the size and DPI of the artwork. I have found that 300x300 or 600x600 at 72 DPI works best. Smaller will also work, but then it doesn't look at good on my Apple TV. Larger can sometimes cause problems for viewing on other iOS devices. And iOS devices really don't like any DPI more than 72.

  • 2. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    Looking more closely the behaviour seems really strange, two new notes:

     

    1.  Many Albums in Grid view showing 'no album art', immediate do show the Artwork following 'Get Info' request;

     

    2.  Smart Playlist showing Songs with 'no artwork' demonstrate that many Songs in the same Album do have the new Art Work but there are a series of Songs still showing with 'no artwork'.

     

    Serial 1 is irritating.

     

    Serial 2 is a mystery - for example Album is 'The Awards 1992' - tracks 1 - 7 show as 'no art work' on target library, tracks 8 - 16 all have art work.

     

    Album Art in use is typically 300 x 300.

     

    What might cause such strange results?  How to resolve?

  • 3. Re: iTunes Match - Completing Album Artwork?
    JiminMissouri Level 2 Level 2 (465 points)

    As Michael said 300 x 300 is one factor, but so is dpi.  you should check to see if the artwork that does not display is 72 dpi.  if it is anything else, you should find a way to change it to 72 dpi.

     

    Also, while larger actual file sizes may display, smaller file sizes will load more quickly.  if, for instance, you had a 5Mb file and were able to get it to a 60k file, you might find overall system response to be better, particularly on iOs devices on 3g

  • 4. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    On checking the Album Artwork images - they are now at 300 x 300 72 dpi - other resolutions and dpi were working but have update simply to remove this as a factor.

     

    A further two new notes (will number as 3 & 4 such that we can track in replies):

     

    3.  iTunes Artwork shown as missing on the target computer on occassion identified apparently missing Artwork on the source laptop.  Seems strange since the Smart List tracking Artwork did not show a gap and the Album/Track concerned had the correct Artwork displayed - but on Get Info request the Art Work showed as blank - why?

     

    4.  iTunes seems to have some form of background matching operating.  With all Albums shown in grid view on the target computer if Serial 3 occurred, the laptop was used to locate the missing Art Work from Google, update it in the library and update iTunes Match - without further action on the target computer the Artwork appeared within a few seconds - very impressive, but how?

     

    This may be incorrect but appears that iTunes has more than one way of matching Artwork with a given Album / Track.  The Artwork can either be embedded (as above) which is useful to force the correct Artwork, or some association is formed where the Track Info shows 'no artwork' but the correct art work is displayed and the Smart List tracking 'no artwork' does not identify the Track as missing Artwork.

     

    Currently by working between the two computers all Artwork is now in place for both libraries - starting a third computer with an iTunes Match library it presently shows 230 Tracks without Artwork following an iTunes Match Update request.

     

    Suspect there may be a lower priority background process in operation - hence will leave the third computer for a while and simply observe - if anyone knows what is causing this behaviour, please explain? ... it would save significant manual effort to synchronise Art Work in each library (thanks to Michael and Jim for thoughts so far).

  • 5. Re: iTunes Match - Completing Album Artwork?
    JiminMissouri Level 2 Level 2 (465 points)

    If you have been able to resolve your artwork issues on the main computer, as well as iOS devices, I would simply give any additional device added to iTunes match time to receive the artwork from Apple's servers.  Users (including me) have seen that artwork simply does not automatically appear along with the tracks initially.  It may be that the art is provided in the background, but also on an as-needed basis.  So I'd recommend simply leaving iTunes on the new computer in album grid view.

  • 6. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    Have tried Get Album Artwork and a further Update iTunes Match on the Third computer.  Songs shown as 'no artwork' have reduced from 230 to 54.

     

    However, still not sure whether the apparently missing Artwork (now present in two other synchronised iTunes Match libraries) will simply appear over time in the background - or whether, as for the first two machines, manual intervention is required.

     

    To support a better understanding have started a parallel thread in the iTunes for Windows community.  All advice very much appreciated ... it is frustrating to have such an apparent patchy service ... probably simply my lack of understanding.

  • 7. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    Having updated Album Artwork on Computer 1 (the Laptop) manually, Computer 2 (the Server) with the stange anomalies shown in notes (1) to (4), and on Computer 3 (the Desktop).  It would be very helpful if anyone can exaplain the apparently strange behaviour of iTunes Match?

     

    Surely once Artwork is complete for a library on Computer 1 it should simply replicate to the other synchronised libraries on Computers 2 and 3?

     

    To support insight from the widest community a parallel thread is also running in the iTunes for Windows forum (https://discussions.apple.com/thread/3650351?tstart=0) all advice very much appreciated.

  • 8. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    After much searching have found the answers buried in another forum (http://cybernetnews.com/cybernotes-add-album-art-in-itunes/).

     

    iTunes Match does not presently reliably replicate Album Artwork across libraries - it does however make impressive if partial progress hence still worthwhile.

     

    Method outlined is correct - it is best to use the Library All Songs Diplayed by Album Grid format - Get Info here presents a single Artwork location for all associated tracks.

     

    Using a Smart List on each library to track apparently missing Artwork works well.

     

    Saving the Artwork retrieved from Google at 300 by 300 72dpi to a shared folder works well.

     

    Having completed an initial library - worth Get Album Artwork request, ahead of Update iTunes Match request.

     

    In each target library repeat the Get Album Artwork and Update iTunes Match request.

     

    Working from the Smart List for No Artwork, sort by Album, use shift-click to select all tracks for each Album, Get Info, paste in Album Artwork from shared folder.

     

    Once complete - for each subsequent library complete a Get Album Artwork and iTunes Match request.

     

    Confirm that both all entries in Library All Songs Grid View are complete and that the Smart List for No Artwork is empty.

     

    Repeat for each library in question - it really is very fast.

     

    Whilst it is frustrating the iTunes Match does not manage this automatically, once complete each Library is a pleasure to use allowing all Songs to be navigated via Album Artwork.

     

    Good luck - the finished result really is worth the small amount of effort involved!

  • 9. Re: iTunes Match - Completing Album Artwork?
    phivos Level 1 Level 1 (0 points)

    Jumped only a few days ago into itunes match and was faced with a similar problem. Artwork reverting back to old. Took me two days but I think I cracked it.

    It seems that itunes match goes entirely by your metadata file and artwork is part of that. For those that are not using itunes match yet they should consider converting thei'r song's tags to the latest version and deleting elements of those tags which are not absolutely necessary with the help of a tag editor before they sign up. It will save them the trouble the rest of us have.

     

    Here's what I did to solve the problem:

     

    1. For matched songs:

     

    a. Convert song's ID tag to ID3v2.4

    b. Use the kid3 tagg editor (am sure any other editor would do as well)  and remove all tags except the basic ones like song, album, artitst etc. Remove even the apple originating tags.

    c. Export a jpg image of the artwork from the  original file in itunes and embed it in the tagg editor. You can also use any other image of your choice. I prefer going for the 600x600 image sizes.

    d. Save the changes and close tagg editor

    e. Drag the file to the desktop

    f. Update itunes match so the tag changes will be reflected in your cloud saved file.

    g. Delete the song from itunes and icloud

    h. Update itunes match. The song should not be in your library now

    i. Import the saved copy of the song from your desktop to itunes

    j. Update itunes match

    i. Right click song, select add to icloud

    j. Update itunes match.

     

    2. For uploaded songs:

     

    Before you begin working on your tags consider converting those songs to an AAC file format.

  • 10. Re: iTunes Match - Completing Album Artwork?
    mracole Level 4 Level 4 (1,075 points)

    "It seems that itunes match goes entirely by your metadata file"

     

    Sadly, iTunes Match does not tend to follow metadata.  Indeed it appears that the focus is governed largely by matching sound samples.

     

    However, if the use of the tag editor has proven helpful that is a good result.  What behaviour has resulted from the use of iTunes Match that would have otherwise been different?

  • 11. Re: iTunes Match - Completing Album Artwork?
    DJMT1287 Level 1 Level 1 (0 points)

    I don't know if this is an easy fix or not but it seemed to fix for me. I was having difficulty seeing album artwork on my iPhone after I already updated it on iTunes. Once I updated iTunes Match, the album artwork would revert back to the original artwork or no artwork at all. This is what I did to fix that problem, a lot of which is probably unnecessary but whatever:

     

    1. Disable iTunes Match from your mobile device under Settings > Music > iTunes Match
    2. Power "Off" your mobile device
    3. Open iTunes
    4. Turn "Off" iTunes Match on your computer
    5. Update your album artwork manually (I suggest finding the album artwork on Google Images or thru Amazon.com).
    6. Update any other information necessary (i.e. album name, artist, composer, etc.).
    7. Close iTunes entirely
    8. Re-Open iTunes
    9. Turn "On" iTunes Match on your computer
    10. Allow access for your computer to activate iTunes Match
    11. Update iTunes Match
    12. Power "On" your mobile device
    13. Enable iTunes Match from your mobile device under Settings > Music > iTunes Match
    14. Your iTunes library should maintain any changes you made and it will be reflected both on iTunes and on your mobile device

     

    Hope this helps!

  • 12. Re: iTunes Match - Completing Album Artwork?
    JGCode3 Level 1 Level 1 (0 points)

    Hello, I discovered that this works perfectly....

     

    1) Identify songs or albums with missing artwork.

    2) If iTunes has the correct artwork, get info on the song with the correct artwork. If not download correct artwork from iTunes or other source.

    3) Click on the artwork image attached to the song and drag it to the desktop.

    4) Click add, select the artwork file on the desktop, and click ok.

    4a) If you need to add the artwork to an album get info on the album and add the artwork to all the songs at once.

    5) Continue for all your required songs... If none other then you are done.

     

    Sometimes I have noticed the updated artwork updates within a few seconds on my iPhone 5 without any further attention. If the artwork does not update within a few minutes do the following to help it out.

     

    1) Update iTunes Match.

    2) Close out and reopen the music app on your iOS devise.

  • 13. Re: iTunes Match - Completing Album Artwork?
    DJMT1287 Level 1 Level 1 (0 points)

    JGCode: I tried that same process you just described and the artwork reverted back to the original problem after updating iTunes Match.

     

    I don't know if this is an easy fix or not but it seemed to fix for me. I was having difficulty seeing album artwork on my iPhone after I already updated it on iTunes. Once I updated iTunes Match, the album artwork would revert back to the original artwork or no artwork at all. This is what I did to fix that problem, a lot of which is probably unnecessary but whatever:

     

    1. Disable iTunes Match from your mobile device under Settings > Music > iTunes Match
    2. Power "Off" your mobile device
    3. Open iTunes
    4. Turn "Off" iTunes Match on your computer
    5. Update your album artwork manually (I suggest finding the album artwork on Google Images or thru Amazon.com).
    6. Update any other information necessary (i.e. album name, artist, composer, etc.).
    7. Close iTunes entirely
    8. Re-Open iTunes
    9. Turn "On" iTunes Match on your computer
    10. Allow access for your computer to activate iTunes Match
    11. Update iTunes Match
    12. Power "On" your mobile device
    13. Enable iTunes Match from your mobile device under Settings > Music > iTunes Match
    14. Your iTunes library should maintain any changes you made and it will be reflected both on iTunes and on your mobile device

     

    If anyone else tries this, let me know if it works for you as well!

  • 14. Re: iTunes Match - Completing Album Artwork?
    phivos Level 1 Level 1 (0 points)

    After three months I must admit that there is no one way one can permanently change artwork with iTunes Match. What I have tried that works at one time or another are the following:

    A. Delete artwork from song, change album name, add the desired artwork and update iTunes Match.

    B. Remove artwork from song, delete from iTunes library, update iTunes Match and re-import song.

    C. I deleted my entire artwork folder from iTunes folder and enabled automatic artwork download. I personally prefer the standard iTunes artwork. Better image quality at most times.

     

    All these things though will be in vain if your song has its artwork embedded in the file. If you do not manage to somehow get rid off the embedded artwork; sometimes dragging a copy to the desktop straight from the iTunes app gets rid of the artwork, or via a tag editor you're doomed to failure. You can easily check if your file has embedded artwork by right clicking and selecting “show in finder". Hope this helps

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