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"Other" data (iPhone) - How do I remove this junk?

1189090 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • Douggie70 Level 1 Level 1 (10 points)

    It is really unfortunate that Apple cannot resolve this.  This has happened to me too many times, and now I will burn a couple hours doing a restore.  Who has the time for this?


    This is a work-around, not a solution.  Too bad Apple does not have a "recalculate" or "clean-up" on the iPhone - evn if you have to manually run it

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    Encrypted11 wrote:


    They've gotta fix this. Some friends of mine have like over a GB of other. While some others can easily remove their other data by unsyncing an app that is improperly installed then resync it... It seems like a ploy to encourage purchase of higher capacity iPhones to me.

    There's nothing to fix (unless you're seeing way over a GB of Other).  The iOS alone is well over 700MB, then add on artwork from music, MMS messages you're hanging onto, misc. app data, e-mail attachments you've viewed and not deleted from your Inbox, maybe personal cloud files from the use of something like Dropbox, etc. ... it is quite easy to get to 1 GB or more of Other.  This is not a conspiracy, just a lack of understanding on how you need to manage your storage space.

  • O\'Molohon at home Level 1 Level 1 (0 points)

    Mine is at 3GB, I just noticed. And it has built up, over time, since my first iPhone. I disagree with Rock. I have none of that on my iPhone. It has traveled from phone to phone since I first got it.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    That just means your backup file has collected a lot of "cruft". Restore as a new iPhone without your corrupted backup and you'll see Other drop dramatically.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    Yes that's understood, I guess the issue is "how much" and "how quickly" does it accumulate?  Maybe it is different on the 4S but my 4 hovers around 1 GB and seems to stays put.  But a couple new developments:


    Recently in browsing the forum I saw where somebody mentioned a sync category on the Music tab that I was unaware of called "Manually added items" (or something like that). I normally auto-sync to selected playlsists, so I checked this "manual" category and found several items I had purchased directly to my iPhone, but had since transferred to my library and removed from my iPhone (or so I thought).  There were also some songs that I had manually dragged to my iPhone (yes, you can manually add items to an auto-sync'd iPhone).  I un-checked those items and my available capacity shot up by several hundred MB.  Cool! (but this did not change Other)


    Another development is, recently I've had some "ghost" entries on my iPhone (a long story for another thread).  To try to fix that I saw a post where it was suggested to go to Settings/General/Usage/Music and then swipe left to right over the "All Music" entry and select Delete, then re-boot the iPhone. One would think that would delete all the music, but it didn't.  While that did not cure my "ghost" problem, this morning I noticed that my Other has now shrunk down to about 200 MB!  I can't say for sure that deleting "All Music" from my usage did this, or if it was the fact that I'm now using iCloud for my backup (as of yesterday).


    In any case, I've managed to clear quite a bit of space by either (a) removing manually-added items, (b) deleting "All Music" from my usage, or (c) backing up to iCloud.  So you might give these a try.

  • rockmyplimsoul Level 5 Level 5 (5,375 points)

    rockmyplimsoul wrote:


    ... this morning I noticed that my Other has now shrunk down to about 200 MB!


    Well that was short-lived, back to 1 GB where it's been since iOS 5 was installed.

  • junniiegotswagg Level 1 Level 1 (0 points)

    Go To Settings/Safari/Clear History Clear Cookies & Data It Might Not Remove Alot But It Will Remove Some Of The Other Files

  • Rando5150 Level 1 Level 1 (0 points)

    So I have 23GB in other and would prefer not to have to do a complete restore.  But, from what I'm reading here, that is not possible.  Seems like there should be a better sollution from Apple.

  • Stephen Spark Level 4 Level 4 (2,380 points)
    Currently Being Moderated
    Feb 5, 2012 12:43 PM (in response to Rando5150)

    Rando, you more than likely don't need to Restore it as a new iPhone and will be OK Restoring from a BackUp. As long as all your media is still in iTunes Restoring from a back up will fix most issues with excess "Other". When Restoring click the button in the iPhones Summary pane in iTunes. Choosing the back up here will re-instal iOS then return the settings and info from the back up then re-sync the media from your iTunes Library. Most media is not in the backup but should be in your library.


    At 23Gbs of Other I would assume your iPhone was a victim of a bad sync which turned it's media files into Other. Restore will erase the files the iPhone can not properly recognize freeing up the space. The space normally taken by Other will largely be impacted by the third party apps you use. I beleive it will be in the 1Gb range for most moderate users. If you use third party GPS mapping, photo, video and audio apps your Other space may be higher.

  • TurleyPhoto Level 1 Level 1 (0 points)

    I upgraded my iPhone 4 to iOS5 today and now have 15.5GB of the junk!!!  15.5GB!  I am jealous that all of the rest of you only have 3gb showing up.  Glad this thread was here because the guy at the Apple Store I talked to this afternoon had "no idea" what I was talking about.  Going to go do the restore now and hope it helps.

  • KiplingCaz Level 1 Level 1 (0 points)

    Removing music in usage actually removed all of mine so beware anyone following these instructions. To make matters worse after doing this my syncing is getting stuck on 5 of 6 - this is all after a restore and not using a backup..

  • KiplingCaz Level 1 Level 1 (0 points)

    And - there is still lots of Other data

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