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Helpful answers
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Jan 13, 2012 1:30 PM in response to jeff2540_1by whatheck,Check out this Apple article -> iTunes: Advanced iTunes Store troubleshooting
Blocked by configuration: (Mac OS X/Windows)
- Configure Internet Options (for Windows computers only):
- Run iTunes Diagnostics. If the "Secure link to iTunes Store" section does not pass, do the following.
- Open Internet Explorer.
- From the Tools menu, choose Internet Options.
- Click Connections.
- Under "Dial-up and Virtual Private Networking," choose "Never dial a connection." It may not be possible to choose this if you’ve never used dial-up Internet; if this is the case, skip to the next step.
- Click LAN Settings.
- In the window that opens, enable the option to "Automatically detect settings" if it is not enabled.
- iTunes uses Internet Options proxy settings. Apple recommends removing proxy settings that interfere with access to the iTunes Store if needed.
- Click OK.
- Click the Advanced tab.
- Scroll down to the Security section and look for the option to "Check for server certificate revocation." If it is enabled, disable it.

- Look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK (You can select both checkboxes).
- Apply any changes, and restart your computer if you modified the option to "Check for server certificate revocation" (step #11).
- Configure Internet Options (for Windows computers only):