1 2 3 Previous Next 43 Replies Latest reply: Jan 15, 2012 9:45 AM by rebsblack
rebsblack Level 1 Level 1 (0 points)

I am unable to back up using Time Machine.  I was able to for the longest time and now nothing.  Every time there is an error.  I even reformatted/re-partitioned the disk and that's what enabled me to do the Sept. back up.

 

The error per the suggested buddy widget:

 

Starting standard backup

Backing up to: /Volumes/Time Machine/Backups.backupdb

Event store UUIDs don't match for volume: Untitled 1

Node requires deep traversal:/ reason:kFSEDBEventFlagMustScanSubDirs|kFSEDBEventFlagReasonEventDBUntrustable|

Backup canceled.

 

Please help!  Any suggestions on what I can try??

 

The error via System Log:

 

an 14 12:20:43 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Starting standard backup

Jan 14 12:20:48 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Backing up to: /Volumes/Time Machine/Backups.backupdb

Jan 14 12:20:50 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Event store UUIDs don't match for volume: Untitled 1

Jan 14 12:20:51 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Node requires deep traversal:/ reason:kFSEDBEventFlagMustScanSubDirs|kFSEDBEventFlagReasonEventDBUntrustable|

Jan 14 12:26:31 rebecca-browns-macbook /usr/sbin/ocspd[418]: starting

Jan 14 12:30:16 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: No pre-backup thinning needed: 5.58 GB requested (including padding), 359.02 GB available

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-50) SrcErr:YES Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/21359.emlx to (null)

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-50) SrcErr:YES Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/22383.emlx to (null)

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-36) SrcErr:NO Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/21359.emlx to /Volumes/Time Machine/Backups.backupdb/Rebecca Brown’s MacBook/2011-12-15-174517.inProgress/EE00711B-EF68-49B1-8D00-9C26E07FB145/Untit led 1/Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Stopping backup.

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-8062) SrcErr:NO Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/21359.emlx to /Volumes/Time Machine/Backups.backupdb/Rebecca Brown’s MacBook/2011-12-15-174517.inProgress/EE00711B-EF68-49B1-8D00-9C26E07FB145/Untit led 1/Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Copied 4915 files (608.0 MB) from volume Untitled 1.

Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Copy stage failed with error:11

Jan 14 12:34:31 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Backup failed with error: 11


Mac OS X (10.5.8)
  • 1. Re: Please Help.  Have not been able to back up with Time Machine since September.
    BDAqua Level 10 Level 10 (116,475 points)

    See if pondini's section C helps at all...

     

    http://Pondini.org/TM/Troubleshooting.html

  • 2. Re: Please Help.  Have not been able to back up with Time Machine since September.
    rebsblack Level 1 Level 1 (0 points)

    I've actually scoured podini's advice over the past 3 months but can't seem to come up with a solution. 

     

    I used his advice once before and found one infected file, deleted it, and wallah!

     

    But no dice now.

     

    Other ideas/thoughts/things to try??

  • 3. Re: Please Help.  Have not been able to back up with Time Machine since September.
    BDAqua Level 10 Level 10 (116,475 points)

    Turn TM off and try trashing this...

     

    /Time Machine/Backups.backupdb/Rebecca Brown’s MacBook/2011-12-15-174517.inProgress

     

    It seems you also have several Error: (-50) SrcErr problems, which as I recall are bad files 7 need trashing.

  • 4. Re: Please Help.  Have not been able to back up with Time Machine since September.
    rebsblack Level 1 Level 1 (0 points)

    Where do I find the Time Machine file that you said to trash? 

     

    Thank you for trying to help with this!!

     

    Also, I'm trying to find the CoreServices file and it's not listed under Library.  This is the first error 50 that I see in the list.  Any ideas on where this is hiding?

  • 5. Re: Please Help.  Have not been able to back up with Time Machine since September.
    Pondini Level 8 Level 8 (38,720 points)

    rebsblack wrote:

    . . .

    Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-50) SrcErr:YES Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/21359.emlx to (null)

    Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-50) SrcErr:YES Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/22383.emlx to (null)

    Jan 14 12:34:25 rebecca-browns-macbook /System/Library/CoreServices/backupd[412]: Error: (-36) SrcErr:NO Copying /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049/21359.emlx to /Volumes/Time Machine/Backups.backupdb/Rebecca Brown’s MacBook/2011-12-15-174517.inProgress/EE00711B-EF68-49B1-8D00-9C26E07FB145/Untit led 1/Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049

    It's having trouble with some of your email messages. 

     

    They're in a rather odd place:  in a hidden folder inside a hidden folder inside a hidden folder in your Mail folder:

     

    /Users/Rebecca/Library/Mail/.de0068.04e/.de0068.04a/.de0068.049

     

    I've never seen anything like that.  Do you have a 3rd-party app that's interacting with Apple Mail?

     

    Start with just excluding the top folder in that path (/Users/Rebecca/Library/Mail/.de0068.04e from backups, per the blue box in #C3 of Time Machine - Troubleshooting.  Once you get a good backup of everything else, then you can tryto figure out what's going on with those folders.

  • 6. Re: Please Help.  Have not been able to back up with Time Machine since September.
    BDAqua Level 10 Level 10 (116,475 points)

    This is the first error 50 that I see in the list.  Any ideas on where this is hiding?

    You don't want to mess with that file, it's just the process that is coming back with the error.

     

    I see Pondini is here now, so I think you're in good hands.

  • 7. Re: Please Help.  Have not been able to back up with Time Machine since September.
    Pondini Level 8 Level 8 (38,720 points)

    rebsblack wrote:

     

    Where do I find the Time Machine file that you said to trash?

    You probably don't need to do that. 

     

    Also, I'm trying to find the CoreServices file and it's not listed under Library.  This is the first error 50 that I see in the list.  Any ideas on where this is hiding?

    That's part of the "path" to the UNIX file that's sending the message, not what it's having a problem with.

  • 8. Re: Please Help.  Have not been able to back up with Time Machine since September.
    rebsblack Level 1 Level 1 (0 points)

    I don't have a 3rd party interacting - I don't think.  I just have it set up to bring in my gmail.

     

    I've excluded the file:  /Users/Rebecca/Library/Mail/.de0068.04e

    And am restarting the Time Machine back-up.

     

    Stand by!  And thank you for your help.  I'll let you know what happens.

    Any ideas on how to go about sorting out the mail issue?  I am illiterate in this area of my computer - all the things that actually make it work.

     

    I'm so appreciative you two are on here to help me sort it out.  Crossing my fingers that the exclude works!

     

     


     

     


  • 9. Re: Please Help.  Have not been able to back up with Time Machine since September.
    Pondini Level 8 Level 8 (38,720 points)

    rebsblack wrote:

     

    I don't have a 3rd party interacting - I don't think.  I just have it set up to bring in my gmail.

    Hmm.  I don't use Gmail, so I guess it's possible that's how it works.  Seems rather bizarre, though.

     

    Any ideas on how to go about sorting out the mail issue?

    Let's wait until we see if the backup runs ok.  (It's possible something else is wrong.)

     


  • 10. Re: Please Help.  Have not been able to back up with Time Machine since September.
    rebsblack Level 1 Level 1 (0 points)

    Backup was successful!  THANK YOU!

    Since you seem to be really knowledgeable and super helpful here in the forums, pondini, I have 2 other questions for you.

     

    First:  What do you think/suggest that I do about the hidden-hidden-hidden Mail folders?

     

    Second - as an aside - in the couple months that I've been trying to figure this out on my own, I've discovered that I am unable to use "repair disk" in my utilities.

     

    I've tried doing it from the install disk and from fsck mode per apple support articles.

     

    The error from the install disk - disk utility - repair disk mode reads:

     

    Checking HFS plus volume

    checking estent overflow file

    invalid sibling link

    volume check fails

    error - The underlying task reported failure on exit

     

    The error from fsck reads:

     

    repairing volume

    rechecking volume

    checking journaled HFS volume

    checking extents overflow file

    invalid sibling link

    (3, 52)

     

    Any ideas on what all this means and if this is something to be concerned about?

     

    I know that the hidden mail folders and the repair disk are off topic from my post - but you just REALLY helped and I've spent A LOT of time on this.  Thank you!

  • 11. Re: Please Help.  Have not been able to back up with Time Machine since September.
    Pondini Level 8 Level 8 (38,720 points)

    Give it a good long while.

     

    The copying amounts and times are a bit misleading because of the previous failure.  That left the ".inProgress" package of the stuff it had already copied, so on the next backup it doesn't have to copy all of that again. 

     

    But the copying messages only count what it actually copies, not what it "recovers" from the partial backup.  Then it has more "cleaning up" to do in the finishing stage.

  • 12. Re: Please Help.  Have not been able to back up with Time Machine since September.
    rebsblack Level 1 Level 1 (0 points)

    Backup was successful!  THANK YOU!

    Since you seem to be really knowledgeable and super helpful here in the forums, pondini, I have 2 other questions for you.

     

    First:  What do you think/suggest that I do about the hidden-hidden-hidden Mail folders?

     

    Second - as an aside - in the couple months that I've been trying to figure this out on my own, I've discovered that I am unable to use "repair disk" in my utilities.

     

    I've tried doing it from the install disk and from fsck mode per apple support articles.

     

    The error from the install disk - disk utility - repair disk mode reads:

     

    Checking HFS plus volume

    checking estent overflow file

    invalid sibling link

    volume check fails

    error - The underlying task reported failure on exit

     

    The error from fsck reads:

     

    repairing volume

    rechecking volume

    checking journaled HFS volume

    checking extents overflow file

    invalid sibling link

    (3, 52)

     

    Any ideas on what all this means and if this is something to be concerned about?

     

    I know that the hidden mail folders and the repair disk are off topic from my post - but you just REALLY helped and I've spent A LOT of time on this.  Thank you!

  • 13. Re: Please Help.  Have not been able to back up with Time Machine since September.
    Pondini Level 8 Level 8 (38,720 points)

    rebsblack wrote:

     

    Backup was successful!  THANK YOU!

    Yay! 

     

    First:  What do you think/suggest that I do about the hidden-hidden-hidden Mail folders?

    Let's see what the messages in question are. 

     

    What you need to do is "navigate" to one or more of the files in question (since neither Spotlight nor a Finder Search will find them).

     

    If you're not sure how to do that, see #A7 in Time Machine - Troubleshooting.

     

    Once you get to one of the emails in question (such as the 21359.emlx file), just double-click it -- that will open it in Mail.  See if it/they are really emails, where they're from, etc -- ie, anything you need.  Also look at the dates, and how many other files are in that folder (there may be more that are a problem -- Time Machine gave up after 3, so we don't know yet).   If it's all old or unnecessary, you may just want to delete it.

     

    The error from the install disk - disk utility - repair disk mode reads:

     

    Checking HFS plus volume

    checking estent overflow file

    invalid sibling link

    volume check fails

    error - The underlying task reported failure on exit

    That means there's a serious error in the file system on your internal HD (the part that keeps track of where everything is).  It's possible that's involved with the problems Time Machine found.

     

    Try to Repair it per #6 in Using Disk Utility.  Since it's your startup drive, you'll have to start up from a different source, per the yellow box there.

     

    I don't remember for sure, but I think the invalid sibling link may be one that Disk Utility cannot fix.  If it can't, see the pink box in that same article.  If not, do you have (or can you borrow) another external HD?

  • 14. Re: Please Help.  Have not been able to back up with Time Machine since September.
    BDAqua Level 10 Level 10 (116,475 points)

    invalid sibling link

    You do not want to use the computer until you repair those errors, it'll only get worse.

     

    You must repair the HD,  if Disk Utility or fsck should fail to repair it, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...

     

    http://www.alsoft.com/DiskWarrior/

     

    Your best bet is DiskWarrior, you need the CD/DVD though.

     

    http://www.alsoft.com/DiskWarrior/

     

    But others that may work…

     

    Drive Genius…

     

    http://www.prosofteng.com/products/drive_genius.php

     

    TechTool Pro…

     

    http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

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