Skip navigation

iCloud Status column in iTunes doesn't exactly sort right...

559 Views 4 Replies Latest reply: Jan 15, 2012 6:44 AM by JiminMissouri RSS
John Rose in Denver Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 13, 2012 3:09 PM

I've noticed, at least on the Windows version of iTunes, that the iCloud Status column in iTunes doesn't exactly sort right...


I'm clicking on the iCloud Status column header in the Library->Music window and it sorts most of the iCloud Status entries, but not all of them.  It seems that the sort doesn't really work when iTunes Match is processing.


I did this to help figure out what my iTunes Match was stuck on (I eventually cleared it).



iTunes - Windows Dell E6500 Laptop - approx 4k songs in iCloud




  • mracole Level 4 Level 4 (1,075 points)

    Agreed, worth allowing the iTunes Match pass to complete prior to sorting a view on the iCloud Status field.  A helpful supplement which is more reliable for tracking is to create a Smart Playlist using the iCloud Status as a key criteria - creating a few playlists for 'Matched' and 'Uploaded' gives a great idea of progress.

  • JiminMissouri Level 2 Level 2 (465 points)

    Really, while iTunes Match is processing, it's a good idea to avoid making any changes in iTunes.  I'd be happy if the view option you mentioned would simply "stick".  I have to go back in and check it every time I start up Match again.

  • JiminMissouri Level 2 Level 2 (465 points)

    I agree there is a lot that Apple could document with respect to iCloud that it has not of yet and in fact some of its statements to date are a tad contradictory (I know, that's like being a little bit pregnant). 


    When I offer advice, I try to take into account user experiences, as well as what Apple has documented. For instance, looking at various user issues, it's pretty clear that while Apple says you can continue to do other things in iTunes while Match is processing, people who have decided to do much more than play music locally (change metadata is one example) have had problems.  Or, if you look closely at Apple's step-by-step process for getting Match going, while it does put enabling iTunes Match on other devices after running iTunes Match on the first device, it really doesn't explicitly tell you that doing otherwise can result in unexpected behavior.  The board is full of people complaining that they see "grayed out" songs they can't play (the database is there, the files haven't been uploaded, but they don't know that).


    I expect Apple's listing of support docs will expand over time.  Meanwhile, it's pretty much up to us.


    In that regard, I put together  some commone issues and posted it to this thread this morning.   You might find interesting.



More Like This

  • Retrieving data ...

Bookmarked By (0)

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.