Currently Being ModeratedJan 17, 2012 6:52 AM (in response to joanne141)
iMac version? Mac OS version ("iOS" is not a computer operating syste,)?
Doing "About this Mac" from teh Apple menu will give you both pices of info.
Currently Being ModeratedMar 23, 2012 3:43 AM (in response to joanne141)
You must download the driver for OSX 10.7 from the Epson site.
Currently Being ModeratedMar 28, 2012 7:30 AM (in response to joanne141)
Hello, My name is Syd and i work for Epson America,
Just to verify, you have the drivers installed, meaning you have downloaded the combo driver form the Epson Website? Once you have done this running Setup should install the printer. Since the printer is already on the network, choose the 'printer is already on my wireless network' option during the installation.
If this does not work correctly we would recommend contacting Epson tech support at 562-276-4382. Include any error messages as this will help determine where the issue is.
Currently Being ModeratedJul 15, 2012 8:04 PM (in response to Epson Mac Tech)
I am running OS 10.7.4 on a new Macbook Pro and just purchased an Epson Stylus NX330. Unfortunately I'm having a really challenging time with the installation. I have tried using the CD included with the printer. I have also tried downloading the specific package from epson.com/support/lion and in both cases I get an error message at the end. "An error occurred while trying to add the selected printer. Unable to ind an appropriate software on your system after running software update".
I also noted that the printer had a special slip in the packaging that told me to try Apple software update after I had installed the drivers. I did that and no updates were found for the Epson.
I am terribly frustrated after several hours of different combinations and have not found anything online about this. I'm wondering if the 330 model just doesn't support Mac's but I really went with Epson because that is what Apple sells. I do note that Apple sells the 430 model and I got the 330 model cheaper at Walmart. It says it works wiht Mac but now I'm curious if the 430 has better Mac support or if there is something I'm overlooking.
Currently Being ModeratedJul 15, 2012 8:52 PM (in response to gte333f)
Did you see Syd's comment to you?
Currently Being ModeratedJul 18, 2012 9:32 AM (in response to crampy)
@ Crampy - not sure if your comment "did you see Syd's comment to you" was meant for me. If so - no I don't know Syd and have not seen any response to my problems with the NX330 from Epson. I will return it soon if there isn't a solution.
Currently Being ModeratedJul 18, 2012 9:36 AM (in response to gte333f)
read from your first post all the way down.Syd says he works for epson and gave a phone number for you to call. kfkolonel had an apparentlyhepful comment too
Currently Being ModeratedJul 18, 2012 11:25 AM (in response to joanne141)
Try to delete printe in print prefernces & then in the same panel click the plus button & add printer again if your instalation was all ok your printer will be here.. & hope all will be working
Currently Being ModeratedDec 6, 2012 9:20 AM (in response to Marko Mc)
Marko I followed your directions and am now printing wireless from my mac:O) Thanks so much!!
Currently Being ModeratedDec 6, 2012 9:21 AM (in response to gte333f)
Follow the directions from Marko - I just did and it worked. Delete the printer in your preferences and then click the + botton at the bottom of the list and your printer should appear. Good luck.
Currently Being ModeratedDec 22, 2012 12:48 PM (in response to joanne141)
Well, seeing that I read this post and that it helped me get a hold of the folks at Epson for support, I figured that I would share what worked for me.
I had my Epson Stylus NX515 working and all of a sudden today it said that it was not connected to the network.
I deleted it and went through the steps of adding it back via the Epson support page. It added it back but it was only available via the USB cable that I had used to install it via the instructions there.
Long story short, I called Espon and spoke with Chris. He checked various things out and said that I should shutdown the MacBook Pro, turn off the printer and power cycle the wireless router and cable modem.
I was skeptical, but after following that procedure I was able to see the printer and add it and now it's working wireless. Something obvious to check in the future.
Currently Being ModeratedDec 22, 2012 1:34 PM (in response to prt7u)
Yes..two possible reasons for that...
If on the same power-strip/surge protector it could be what is called a ground-fault loop. I cannot explain it, that is one thing. I had it with a computer and a sound system in a theatre and I had to get to radio shack for a ground-fault loop Interruptor.
The other is simple static electrical charge build up.
Many a time when I was using a faulty computer that incessantly messed me up, every call to everywhere said power down everything, unplug everything and wait five minutes and replu and re-power.
In the times it WAS static, it worked. I do not know if a grounding of the items would work (they maybe would say Hey it is a 2 volt device!!!!) but static charge is static charge, even if it takes half a year to build up...
Anyway- glad you are up and running!