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Can't save page setup - always reverts to 'other'

655 Views 9 Replies Latest reply: Feb 21, 2012 1:18 PM by anc77 RSS
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Dec 16, 2011 3:59 AM

Trying to print envelopes to an Epson R2880. Previously used AppleWorks. Every time I get the page setup set as I require (using a custom size set up and saved in my custom sizes paper size options), then save the document, the next time I go to it the page setup has reverted to 'other'... This isn't how AppleWorks operated, and it's tedious to say the least, to have to do a page setup EVERY time I try to print something I've already set up and saved...

 

What am I missing?

 

Details: iMac 2.8 Intel Core 2 Duo, 4gb RAM, OSX 10.6.8, Pages 4.1 (923)

  • Level 8 Level 8 (41,760 points)
    Currently Being Moderated
    Dec 16, 2011 7:23 AM (in response to PCPics)

    You missed nothing except using the Search tool available in these forums.

    You are hitting an old bug which Apple engineers never killed.

     

    Yvan KOENIG (VALLAURIS, France) vendredi 16 décembre 2011 16:23:46

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My iDisk is : <http://public.me.com/koenigyvan>


    Please : Search for questions similar to your own before submitting them to the community

     

     

  • Level 8 Level 8 (41,760 points)
    Currently Being Moderated
    Jan 17, 2012 11:26 AM (in response to PCPics)

    The feature is embedded in the app.

    It's just buggued for years.

    This said, to my knowledge, what is bugguy is the feature which is the printer which must be used among several connected ones.

    A single printer is connected to my mac and Pages or Numbers never loose it.

     

    Yvan KOENIG (VALLAURIS, France) mardi 17 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • Level 8 Level 8 (41,760 points)
    Currently Being Moderated
    Jan 17, 2012 12:09 PM (in response to PCPics)

    Two printers, Pages unable to remember the setting is the known bug.

    Users like you or me may report bugs but we can't force Apple to correct them.

    When we bought the app, we accepted that.

     

    Look at what is written in the License which we accepted :

     

    8. Disclaimer of Warranties.

    A. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APPLE SOFTWARE AND SERVICES  IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND SERVICES ARE PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 8 and 9) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE SOFTWARE OR SERVICES, THAT THE FUNCTIONS CONTAINED IN THE APPLE SOFTWARE OR SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLE SOFTWARE OR SERVICES WILL BE CORRECTED.

     

    Yvan KOENIG (VALLAURIS, France) mardi 17 janvier 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

    My iDisk is : http://public.me.com/koenigyvan

  • anc77 Calculating status...
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    Feb 21, 2012 11:36 AM (in response to PCPics)

    Brand new to Pages (this weekend,) coming from NeoOffice (needed easier mail-merge featue.)

     

    I took one of the Envelope layouts (not word processing) from the template selection. I modified the the size (needed it for 5.75 x 4.75 thank-you cards.)

     

    I had to change the Page Setup to landscape and some other items in the Page Setup screen (using an HP 1006P mono laser printer.)

     

    Envelope printed nicely.

     

    Saved and left. When I came back, it would not print again. It took me forever to figure out why... the Page Setup items were not saved with the document and I had to reset them.

     

    Is this the bug that you folks are talking about here?

     

    Could this be happening because I used a layout envelope template instead of a word-processing templage? Or maybe if I just created the envelope from a "blank?"

     

    Is this REALLY a long-time bug with Pages?

     

    I love the ease of doing the mail-merge for the envelopes and for that Pages is worth the $19.99 I paid for it. What other bugs are out there? Is there a "known issues" web page for Pages so I don't waste half a day trying to figure out why something does not work... when it worked earlier?

  • Level 8 Level 8 (41,760 points)
    Currently Being Moderated
    Feb 21, 2012 12:56 PM (in response to anc77)

    As far as I know the problem strike in Pages '08 and Pages '09.

    I don't remember if it did in Pages '06.

     

    Be patient. I'm quite sure that PeterBreis will be glad to list what he describe often as the numerous oddities of Pages

     

    Yvan KOENIG (VALLAURIS, France) mardi 21 février 2012

    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3

    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • PeterBreis0807 Level 7 Level 7 (27,270 points)
    Currently Being Moderated
    Feb 21, 2012 12:59 PM (in response to anc77)

    It is a long standing Pages bug. There are plenty of bugs mostly harmless, just annoying. Don't know of any known issues web site however.

     

    Peter

  • anc77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 21, 2012 1:18 PM (in response to PCPics)

    I wish I had checked here first before wasting three hours this morning trying to figure out why my envelopes would print yesterday and not today!! I'll have to put a post-it note on my desk reminding me to change the Page Setup each time.

     

    Thanks for the input. I appreciate it.

     

    ANC

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