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Q: I got a pop-up telling me to click on MacKeeper 911 to "clean my computer".  I don't know anything about MacKeeper...is this legit or is it a scam / virus?

I got a pop-up on my screen telling me to click on MacKeeper 911 to "clean my Mac".  I don't know anything about MacKeeper - is this legit or is it a scam / virus?

Posted on May 10, 2011 10:44 AM

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Q: I got a pop-up telling me to click on MacKeeper 911 to "clean my computer".  I don't know anything about MacKeeper...is this ... more

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  • by MadMacs0,

    MadMacs0 MadMacs0 Nov 8, 2011 9:30 PM in response to Mac OS 9000
    Level 5 (4,801 points)
    Nov 8, 2011 9:30 PM in response to Mac OS 9000

    Sorry about the mix up earlier.

    Mac OS 9000 wrote:

     

    Well here's how it appears to be: Growl is a great app, but I heard it's going to be shareware soon. It's very responsible.

    Actually, it's only available via the AppStore for Lion at I believe $1.99 since v1.3 a month or so ago. You can still downloaded older versions for Mac OS X 10.3-10.6 from the web site, but they won't be updated.

     

    Agree that it's a great app.

  • by Timmooo17,

    Timmooo17 Timmooo17 Nov 9, 2011 1:45 AM in response to MadMacs0
    Level 1 (0 points)
    Nov 9, 2011 1:45 AM in response to MadMacs0

    While their Silicon Valley HQ is there it seems their Regional Office is in Ukraine which along with readings from some other forums gives me the impression that the company is actually run from there (or at least their support).

     

    ~Tim

  • by Memoire,

    Memoire Memoire Jan 18, 2012 7:12 AM in response to Timmooo17
    Level 1 (14 points)
    Mac OS X
    Jan 18, 2012 7:12 AM in response to Timmooo17

    After a quite period, after completely cleaning out all sources of potential cookies on my system I found the return of the Zeobit cookie in my cookies list yesterday; as before this cookie is extremely vicious, as no matter how many times you delete it regeneration occurs immediately. Having not visited Zeobit site thsi is interesting as well as disturbing. The MacKeeper adverts have started to appear in visited webpages again; it seems liek there is another push to sell this naucious peice of software.

     

    The Zeobit people never got back to me on this formum, nore met my challenge to fully disclose how to remove all their programs undesirable elements taht may be lurking on my computer.

     

    It was not a good idea to install MacKeeper as the endless issues taht have ensued for the last 4 months.

  • by eww,

    eww eww Jan 18, 2012 7:34 AM in response to Memoire
    Level 9 (52,994 points)
    Jan 18, 2012 7:34 AM in response to Memoire
  • by Memoire,

    Memoire Memoire Jan 18, 2012 8:22 AM in response to eww
    Level 1 (14 points)
    Mac OS X
    Jan 18, 2012 8:22 AM in response to eww

    Thank you eww. Yes, I have been through all these processes. There are currently no files show as MacKeeper or Zeobit on my computer.

     

    I had success to eliminate, or subdue, the Zeobit cookie for a few months, but now it is back again, without visiting the Zeobit site.

     

    I had quite a battle with Zeobit and representatives on thsi forum, but they declined my challenge to disclose the locations and names of all files that would be on the HD from MacKeeper and Zeobit.

  • by eww,

    eww eww Jan 18, 2012 8:51 AM in response to Memoire
    Level 9 (52,994 points)
    Jan 18, 2012 8:51 AM in response to Memoire

    You have visited some web site whose owner has the bad judgment to host Zeobit's advertising, and you are now suffering the consequences. If you use Safari as your web browser, clear its history and empty its cache, or reset it altogether (which deletes all cookies). Make sure "Block Pop-up Windows" is checked in the Safari menu, and download and install GlimmerBlocker:

     

    http://glimmerblocker.org/

  • by Memoire,

    Memoire Memoire Jan 18, 2012 9:54 AM in response to eww
    Level 1 (14 points)
    Mac OS X
    Jan 18, 2012 9:54 AM in response to eww

    Hi eww. Yes, I thought that was one potential cause; but Zeobit's advertising seems everywhere.

     

    I have been through all the stages you mentioned many times, it seems to work on a very temporary basis before returning Zeobit cookies show up.   

     

    Also Local documents on your computer shows in the cookie list in Safari - I also want to delete or get rid of this too.

     

    I believe the issue is evercookies taht are somewhere on my HD.

  • by WZZZ,

    WZZZ WZZZ Jan 18, 2012 10:02 AM in response to Memoire
    Level 6 (13,112 points)
    Mac OS X
    Jan 18, 2012 10:02 AM in response to Memoire
  • by Memoire,

    Memoire Memoire Jan 18, 2012 12:26 PM in response to WZZZ
    Level 1 (14 points)
    Mac OS X
    Jan 18, 2012 12:26 PM in response to WZZZ

    Hi WZZZ, well this is more of a continuation, rather than repetition. I have basically gone through everything other than a full reinstall over the last few months. Also I have been through in the past, and also revisted, all the previous and new advice. I have just run the script of arstechnica and still having issues.

     

    I am still getting the listing for 'Local documents on your computer' shown in the cookie list in Safari.

     

    There must be something regenerating these cookies somewhere on the HD, the most disturbing is how the Zeobit on keeps showing up.

  • by Mac OS 9000,

    Mac OS 9000 Mac OS 9000 Jan 23, 2012 10:12 PM in response to Memoire
    Level 2 (270 points)
    Jan 23, 2012 10:12 PM in response to Memoire

    I went to their support chat just to troll. The person could not speak English, nor did he know what he was talking about. He kept denying the things I said about it being malicious and stuff. "it no virus"

  • by Memoire,

    Memoire Memoire Feb 18, 2012 12:39 AM in response to Mac OS 9000
    Level 1 (14 points)
    Mac OS X
    Feb 18, 2012 12:39 AM in response to Mac OS 9000

    MacKeeper adverts seem to be everywhere recently, they have an obnoxious spinning rainbow that is hypnotic; their adverts are also on Mac software download sites. I just wonder how many people are having trouble as I did with this program or if they had improved it?

  • by eww,

    eww eww Feb 18, 2012 4:08 AM in response to Memoire
    Level 9 (52,994 points)
    Feb 18, 2012 4:08 AM in response to Memoire

    MacKeeper is still universally reviled. Even if it weren't marketed so obnoxiously and so difficult to get rid of, it would still be charging money for functions that can easily be accomplished for free, many of them completely unnecessary or even counterproductive to begin with. MacKeeper is the very definition of an opportunistic scam. Don't give it another thought.

  • by MadMacs0,

    MadMacs0 MadMacs0 Feb 18, 2012 1:12 PM in response to Memoire
    Level 5 (4,801 points)
    Feb 18, 2012 1:12 PM in response to Memoire

    I suppose getting rid of Wine as a means of running there AV component would count as an improvement, but the parade of complaints on Phil Stokes' MacKeeper Removal site continues unabated. I'm with eww, don't waste any more time on it.

  • by Mac OS 9000,

    Mac OS 9000 Mac OS 9000 Feb 25, 2012 5:30 PM in response to MadMacs0
    Level 2 (270 points)
    Feb 25, 2012 5:30 PM in response to MadMacs0

    The only antivirus you should have on your Mac is something that makes WINE not have access to all of your stuff. I opened BonziBuddy in WINE, and it spammed my Mac's desktop. They need better security on that thing, some kind of antivirus.

  • by eww,

    eww eww Feb 25, 2012 5:42 PM in response to Mac OS 9000
    Level 9 (52,994 points)
    Feb 25, 2012 5:42 PM in response to Mac OS 9000

    I'm afraid what's really needed is more common sense on your part. BonziBuddy is (and has been for about ten years) widely known to be malware. Why would you ever let it near your computer?

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