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Jan 19, 2012 3:08 AM in response to Black MacBook Foreverby madusmacus,Purchased it yesterday and BOOOM stuck on Step2 like the rest of you :¬(
3892/8000 for over 10 hours
I might get a refund instead
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Jan 19, 2012 3:22 AM in response to Black MacBook Foreverby hkoci,Same problem here in germany. step 2 burns...
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Jan 19, 2012 3:47 AM in response to Black MacBook Foreverby seritzo,Let´s do #itunesmatch and #itunesmatchdown TT in twitter. 3 days and no information!!!
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Jan 19, 2012 3:59 AM in response to Black MacBook Foreverby davidwilliamz,If this is of any help/comfort to anyone. Thinking this was just my problem I have tried everything, including setting up a new computer with fresh itunes library and trying to add a single song. I also tried to delete a previously matched song and then re-add. Nothing worked, stuck on step 2.
However, my work colleague, who also has itunes match, repeated the experiment, and it all works for him. He sits right next to me. So, it is a per-account rather than geography problem.
I am based in the UK, have around 6000 songs successfully loaded before it stopped.
I phoned apple support, who couldn't help me immediately but offered to send an email to the itunes server team, no reply as of yet.
At the very least Apple need to communicate with their customers. These are early days for the cloud and many of us are just beginning to think about which provider we will form a long term relationship with. I believe apple should offer an extension to the subscription if they want to keep the customers they've been frustrating. I for one have cancelled my automatic subscrption until I see how this pans out.
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Jan 19, 2012 4:33 AM in response to Black MacBook Foreverby Black MacBook Forever,just in the past hour, the songs I've added to my library synced up, and so everything's working at this point for me. hopefully the rest of you will have similar success as the day continues!
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Jan 19, 2012 4:44 AM in response to carl239by RichyLucas,Hanger Banger, looks like mines working too. Back in business!!
Fingers crossed it's the same for everyone else.
Maybe they cancelled the previously mentioned 19 countries and said first come first served
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Jan 19, 2012 4:46 AM in response to RichyLucasby eelias,Im from Argentina (added 3 days ago) and it's working fine to me. And people from US had problems too when i had problems
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Jan 19, 2012 4:50 AM in response to Black MacBook Foreverby Regodedor,I assume they are not taking any new suscribers, are they?
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Jan 19, 2012 5:42 AM in response to carl239by kirbyfromtrenton,Just an update... After seeing some of these post this morning I gave my match another try. Immediately it went through step 1 and set 2 stopping at my 6100 songs. It took about 10 minutes after that to add the new album I put into itunes yesterday. So, I think all is good once again, and I had FIVE FINGER DEATH PUNCH for the drive in today. WOOOOOOT!!
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Jan 19, 2012 5:59 AM in response to Black MacBook Foreverby madusmacus,I tried the restart trick now i get it locking up on step 1 (8 times random places) :¬(
Edit 9th time lucky now stuck at Step2 8420 of 8563 Checked :¬(




