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Poor Bluetooth reception and jerky mouse

140998 Views 353 Replies Latest reply: Mar 20, 2014 11:41 AM by ASCummins RSS
  • Robert Stone2 Calculating status...
    Currently Being Moderated
    Aug 4, 2011 7:11 AM (in response to castelletta)

    This totally fixed my problem.  Thanks so very very much.  I have an early 2008 MacPro and have had very poor bluetooth reception since I bought it.  I even dragged the thing into an Apple Store once to have them look at it and they weren't able to do anything.  So I've been stuck with a hard wired keyboard and mouse ever since.  Now it works like a top.  It even recognized my laptop 20 feet away!

  • Digital Hippo Calculating status...
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    Sep 21, 2011 2:15 AM (in response to castelletta)

    Sorry to do the classic forum thing of not reading everyone's replies and then answering - Simple fix for the Mac Pro Quad lousy BT reception follows:

     

    Get any old USB Mac compatible Bluetooth dongle - Available on eBay for pennies. Plug it in. Nothing to change - no settings, it just seems to use it as the default receiver straight away.

     

    Things that were messing around, the Handyscanner, Blackberry, Apple Keyboard all work once and for all and don't lose reception every five minutes. Incidentally My Mac Pro is under my wooden desk, and the BT aerial can be no more than 60cms away from the keyboard.

     

    Shouldn't have to do it should we - The original G5 Bluetooth antenna was external so was the Wi-Fi (Why change that eh?) But life's too short to put up with jerky mice and disconnecting keyboards. Do yourself a favour, and Apple, do 'yourself' a favour and send out BT dongles to everyone who purchased a MacPro and has this problem. It's not a secret, it's one of those really rare moments of bad design, and a lack of insight that antenna shielded by metal don't work that well. As we all know/knew.

     

    I really like the bloke who took his Mac apart, broke it, and then reported it as a fix with 'how to break your Mac and void your guarantee' photo journal. A real pioneer.

  • kdjc95 Calculating status...
    Currently Being Moderated
    Oct 4, 2011 12:55 PM (in response to Digital Hippo)

    that is good idea, a cheep dongle is easy enough.

    my 2010 mac pro is the same,

    hey Apple, I know you scan these posts,

  • kdjc95 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 4, 2011 12:58 PM (in response to John Birchfield)

    JB, thanks for that 'nobelyknole' link,

    that really goes into informative detail, and gives 3 solid fixes too.

     

    Bad Apple, Bad.  fix the bluetooth -- free of charge.

  • tslr Calculating status...
    Currently Being Moderated
    Oct 25, 2011 8:32 PM (in response to castelletta)

    Mac Pro 4.1 2009 4 core

     

    When I first stated using my new mac pro my blue tooth reception worked great.  I am a recording engineer and the MPro in an isorack which is behind a wall 6 to 7 feet from my track pad.  I could also take the track pad into my main tracking room which is 12 to 14 feet away behind another wall with no problems using the track pad and wireless keyboard. 

     

    It worked great until this summer 2011.  It seemed like after I did a Java update/around 10.6.8 my reception went away completely in my tracking room and was constantly losing contact at my desk.

     

    I searched the net and found many people haveing problems.

     

    I still thought it might be sofware OS related until today,

     

    I bought the ebay antenna and cable that Nobelyknole recommended.  I was putting the antenna on when I realized the mount was spinning and I snapped the cable.  I was dissappointed.  I tried to resoldring but you realy can;t do it with out a new end. 

     

    After much cursing, I put the old blue tooth connector back on for now and put the Mac back inside the iso case in the other room.

     

    My reception is back like it was when I got the mac Pro which is great.

     

    I did clean a couple years of dust.  I did add a new drive into the last bay while I was doing the antenna modificatiion.

     

    Figure that one out.

     

    I'll post back if my reception goes away again.

  • denise CLARK Calculating status...
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    Oct 26, 2011 11:40 AM (in response to X423424X)

    Yep me to, very dissappointed in apple!

  • denise CLARK Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 26, 2011 11:51 AM (in response to mkdehaan)

    Hi there, i'm interested in trying your fix for the blue tooth problem . are you in the UK? i think where you are will make a difference to the router setting number. thanks!

  • violet_13 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 7, 2011 9:45 PM (in response to castelletta)

    This fixed it for me on a 2007 Mac Pro 1,1.

  • Mark Hollingsworth Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 17, 2011 10:05 AM (in response to violet_13)

    Apple replaced the Bluetooth module, then the case. Still wouldnt work. I measured the signal strength, it ws very poor.

    Turning the case sideways solved it. Not as convenient, but next they wanted me to take it to an Apple store, which is some 100 miles and a ferry ride away.

     

    I sort of gave up.

  • cuz789lol Calculating status...
    Currently Being Moderated
    Dec 17, 2011 10:42 AM (in response to Mark Hollingsworth)

    Yea... Gave up too. Bought a $13 bluetooth dongle and attached it to my Cinema Display... Shouldn't have had to for a $5000 machine in my opinion but it was getting to be more trouble than it was worth.

  • Holger_S Calculating status...
    Currently Being Moderated
    Jan 20, 2012 6:39 AM (in response to castelletta)

    Hello all,

     

    any news on this topic?

     

    Or does we accept that Apple sold us non working BT in Mac Pros as usual?

     

    Sad, sad ... It is a blame.

     

    But ok - it is time to buy my next desktop in 2013 and than I will not spent money to Apple desktops, if this is not fixed.

     

    Holger_S

     

    I am not interessted in content, I am interested in a working machine without bugs.

  • HeartsHaven Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 23, 2012 5:03 PM (in response to castelletta)

    Apple should be listening with some solution by now... blah blah blah... we are all dealing with the same Apple Mac Pro bluetooth issue and i know i am not crazy... well at least about the bluetooth in my Mac Pro 1.1 since i got my MagikTouchPad... had the wireless keyboard but prefer my wired anywayz so not until the MTP did i notice the FLAW of design... EMPATHY to ALL of us dealing with this issue...

     

    i have been following this thread for about four months and i decided to purchase a Cirago BTA-6210 v2.1... worked for about a week and then it just went away after a reboot... have not been able to get it back yet... calls to Cirago have not been answered yet (two so far - on a friday and today) maybe because of The Water Dragon Chinese New Year... but they are local in Sunnyvale California (60 miles away) so i can wait... i will add to this after i speak to them...

     

    so today i decided to turn my box sideways and all is fine... it is a pain in the a$$ having to move the box and change all the connections with limited space... Apple should be ashamed that the top of the line has to be turned sideways for the bluetooth to work... "Hey thanks for buying a Porche but you have to drive it in reverse. You'll get there but just not how you expected. Extended Warranty?"

     

    "Holger_S" nailed it...

    "I am not interessted in content, I am interested in a working machine without bugs."

     

    Apple, do you care anymore? since 2006 you knew and almost 6 years later, still no help or fix...

    SHAME ON YOU! i wanted my next desktop to be a Mac Pro... hmmm... FIX IT FIRST!

    exhaling...

  • Graham Bailey Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2012 2:50 PM (in response to HeartsHaven)

    I gave up too - I have a magic mouse, trackpad and bt keyboard gathering dust - went back to and still using original wired kb and (useless) wired mouse that I regularly whack on the desk because it stops scrolling (there is a fix on utube where you turn it upside down and really roughly rub the scroll button on desk or??? )

     

    - I really like apple products - but now Steve is gone, my brand "loyalty" has gone too unless they FIX the **** issue.

    It's a simple fix too -

     

    Apple - you did it with the G5.

    How much will it cost you if you don't?

    Do you care? "Applecare"

  • Graham Bailey Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2012 2:53 PM (in response to Graham Bailey)

    I never new d.a.m.n was a curse word!! (the 4 **** above)

  • ejb5oh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 7, 2012 5:00 PM (in response to castelletta)

    Same issue here apple.  Jerky mouse.  Very frustrating.  I just bought my macbook last friday.  Pretty expensive machine to have to deal with a stupid issue.  I hope you fix it, as I still can return my computer.

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