8 Replies Latest reply: Jul 2, 2012 5:14 PM by Miss_G
tapestryguide Level 1 Level 1 (0 points)

I am using Lion ans Safari 5.1.2

Accessing a pdf file briefly flashes the Quicktime symbol then opens the first page of the pdf file. Other pages are not accessible or viewable.

  • 1. Re: viewing pdf files in safari 5.1.2
    Linc Davis Level 10 Level 10 (118,525 points)

    Select Help > Installed Plug-ins from the Safari menu bar. Besides the following, what plugins are listed?

     

    iPhotoPhotocast

    Java Applet Plug-in

    QuickTime Plug-in

    Shockwave Flash

    WebKit built-in PDF

  • 2. Re: viewing pdf files in safari 5.1.2
    tapestryguide Level 1 Level 1 (0 points)

    Coupons Inc., Coupon Printing FireFox Plugin

    DivX VOD Helper Plug-in

    DivX Web Player

    Flip4Mac Windows Media Plugin 2.3.6

    Garmin Communicator Plug-in Version 2.6.4.0

    Google Earth Plug-in

    MoveNetworks Quantum Media Player

    Musicnotes

    PhotoCenterPlugin1.1.2.0

    Silverlight Plug-In

  • 3. Re: viewing pdf files in safari 5.1.2
    Linc Davis Level 10 Level 10 (118,525 points)

    Quit Safari.

     

    Open the Library folder in your home folder by selecting Go > Library from the Finder menu bar (Lion), or by looking in the folder with the house icon in the sidebar of a Finder window (pre-Lion.)

     

    Delete the following items from the Library folder:

     

    Caches/com.apple.Safari/Cache.db

    Preferences/com.apple.quicktime.plugin.preferences.plist

    Preferences/QuickTime Preferences

     

    Relaunch Safari and test.

  • 4. Re: viewing pdf files in safari 5.1.2
    tapestryguide Level 1 Level 1 (0 points)

    Brilliant! Thanks!

  • 5. Re: viewing pdf files in safari 5.1.2
    LoghouseJD Level 1 Level 1 (5 points)

    I do not have any of these files or the QuickTime Preferences in my LIbrary.

  • 6. Re: viewing pdf files in safari 5.1.2
    cricket484 Level 1 Level 1 (0 points)

    Linc,

     

    Thanks for your help. These deletions didn't work for me -- any other ideas? The plug-ins I have, in addition to what you listed, are:

     

    Adobe Acrobat NPAPI

    Flip4Mac

    MSOffice Live

    PhotoCenter

    Picasa

    Sharepoint

    Silverlight

     

    I could see PDFs in Safari until a few days ago. All I can think of is: latest security update, and I started publishing in iMovie, which uses QT stuff. rgds

  • 7. Re: viewing pdf files in safari 5.1.2
    cricket484 Level 1 Level 1 (0 points)

    OK, solved it myself.  I noticed that the Acrobat NPAPI plug-in had a fairly recent date. Deleted it, restarted Safari, and now it behaves as before.

  • 8. Re: viewing pdf files in safari 5.1.2
    Miss_G Level 1 Level 1 (0 points)

    I, too, recently updated Safari or upgraded Adobe (it was definitely one or the other), and suddenly was unable to render PDF's... flummoxed and beside myself with frustration, I fortunately came across your reply, followed your steps exactly as outlined below and VOILA!!  It worked and I will never update another "fix" in Safari until Apple fixes this nuisance on future releases.  Thank you Linc Davis!!

     

    Quit Safari.

     

    Open the Library folder in your home folder by selecting Go > Library from the Finder menu bar (Lion), or by looking in the folder with the house icon in the sidebar of a Finder window (pre-Lion.)

     

    Delete the following items from the Library folder:

     

    Caches/com.apple.Safari/Cache.db

    Preferences/com.apple.quicktime.plugin.preferences.plist

    Preferences/QuickTime Preferences

     

    Relaunch Safari and test.