Q: Apple tv cannot connect to itunes library
Symptoms:
When I try to watch movies, view pictures or listen to music in my itunes library, atv either spins forever or says that it cannot connect to my library.
Current status:
- Home sharing is turned on.
- Apple TV is hard-wired into network (not wifi).
- iTunes (10.5.3.3) is up and running
Things I've tried:
- restart router
- restart itunes
- restart apple tv
Everything else related to atv works great but I'm starting to get really frustrated.
Apple TV (2nd generation), Windows Vista
Posted on Jan 23, 2012 6:32 PM
I can't explain it but I read something that seemed to work for me.
It had something to do with an iOS device syncing over wifi breaking it. Sure enough my iPhone 4 was no longer showing up under the device category in the iTunes lists and doing its auto-syncing.
1. Turn off sharing on Apple TV Settings/Computers/Turn off Home
2. Turn off sharing on computer iTunes/Preferences/Sharing/uncheck Share my library... and click OK
3. Turn off the devices wifi syncing by plugging it into the usb and uncheck the "Sync with this iPhone over Wi-Fi" box.
4. With all these things turned off, restart the computer and ATV.
5. Turn on iTunes sharing.
6. Turn on ATV sharing
7. If it's working again you can then proceed to connect the phone and turn back on wifi syncing.
After doing this my computer library was working again on the ATV and my iPhone started showing up again under the iTune Device category and syncs.
I hadn't even noticed my device was no longer appearing in iTunes as it had when I first set it up to sync using wifi. I think what happened was the phone wifi syncing broke the sharing.
Anyhow I hope this helps.
Posted on Jan 23, 2012 7:36 PM