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Iphone 4S ios 5.0.1 mic issues

12525 Views 19 Replies Latest reply: May 28, 2012 6:22 PM by racinr RSS
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edude89 Calculating status...
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Nov 13, 2011 3:27 AM

Hey guys!

i bought my iphone 4 days ago and everything was ok. Yesterday i upgraded my phone to 5.0.1 since than my mic is not working right.

when i talk to siri, its ok. when i record audio its ok too. But when i make or get a call, i can hear them but they can not hear me.

maybe someone out there with the same problem? i would like to know if this is a software or hardware problem. thank you!!!!

iPhone 4S, iOS 5.0.1
  • Rcolumbus Calculating status...
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    Nov 14, 2011 10:32 AM (in response to edude89)

    My wife's has this problem on her iPhone 4s and it's very random. When she makes a call she has to make the call 2 times to get someone to hear her. She can hear them but they can not hear her. Its very random though and sometimes it works on the first call.

  • MichielFromHolland Calculating status...
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    Nov 14, 2011 11:30 AM (in response to Rcolumbus)

    Hi,

     

    I got my new iPhone 4s Saturday and the mic is not working if I make a call. The voice memo recorder and Siri do not work either. Strange thing is that making movies IS working, with sound. In my case it is not random, in fact, it is very consistent. Nothing helps. I have done a factory reset. Not connected to iCloud, nothing but the default apps. Doesn't work.

  • JCT in the UK Calculating status...
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    Nov 14, 2011 12:27 PM (in response to edude89)

    I got a new iPhone 4S on the day they were issued.  It worked fine until I plugged in the headphones and tried to use the built-in microphone on the headphones for the call.  That blew it.  The mic works for Siri and for voice memos, dragon dictation, etc., but not for, you know, making phone calls.  I called apple support (a paid call) and it took more than 30 minutes for them to basically get me to do a full wipe and reinstall.  The phone worked OK until I put the headphones in again.  I didn't put 2 and 2 together until then.  I absolutely needed my phone then but it wouldn't work.  I was traveling to the US for a funeral and had to have a conference call before I took off.  My iPhone completely blew it.  Then I had to reset it while I was in the US.  I found out that you need to have your computer connected to wifi before it would work. Great.  So much for the "computerless" iPhone.  My parents did not have wifi and since my mother had died unexpectedly I wasn't so keen on just going out and installing wifi in their house just so my phone could work.  My sister had to drive me to a nearby restaurant that had free wifi and we parked in the car park where I could get a signal.  Then I was able to reset my phone.  It works as a phone now.  The headphones don't trouble it unless I try and use them in connection with a phone call.  Still, this is a stupid software mistake that should be fixable, and it should be fixed quickly.  I like my phone but honestly when I needed it the most it let me down in a major way.

  • AHiggins757 Calculating status...
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    Nov 14, 2011 9:17 PM (in response to edude89)

    I have to call people twice as the mic doesn't work on the first call. With all of the problems with this new iPhone, I think I'll go with an android next time!

  • konik100 Calculating status...
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    Nov 17, 2011 11:07 AM (in response to MichielFromHolland)

    HI

    I have exactly same problem. Any idea how to sort it?

     

    I got my new iPhone 4s Saturday and the mic is not working if I make a call. The voice memo recorder and Siri do not work either. Strange thing is that making movies IS working, with sound. In my case it is not random, in fact, it is very consistent. Nothing helps. I have done a factory reset. Not connected to iCloud, nothing but the default apps. Doesn't work.

  • MichielFromHolland Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2011 1:54 PM (in response to konik100)

    I've sent mine back for replacement. I hope to get the new one tomorrow. I think I am going to skip release 5.0.1 with that one and wait for 5.0.2.

  • kidvicious1973 Calculating status...
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    Nov 17, 2011 2:35 PM (in response to edude89)

    I have the same problem. At first I thouight it was the area i was working in. But it did the same at home wher i get an excellebt signal. Mic works with everything except making phone calls.

  • mp4suser Calculating status...
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    Nov 29, 2011 10:57 AM (in response to edude89)

    Same problem here with my new 4S. The mic does not work until the 2nd call, unless while on the first call I press the speaker button on and then off, then I can hear. I just got a replacement from Apple and so far the new one is working.

  • DJRiPhone Level 1 Level 1 (0 points)
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    Jan 23, 2012 5:33 PM (in response to mp4suser)

    I solved the iPhone mic problems.  I asked Apple management to help me posting my solution and am waiting to hear back from.....you can inquire with Apple to help expedite their decision

  • aatoo Calculating status...
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    Jan 23, 2012 11:29 PM (in response to DJRiPhone)

    Why don't you just post your solution anyway, and help people get it over with?

  • DJRiPhone Level 1 Level 1 (0 points)
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    Jan 25, 2012 3:27 PM (in response to edude89)

    Until I hear from them:

     

    Dear community: I am an Antenna, RF / electronic and software engineer with 30-years of experience in these fields.  I solved the iPhone 4/4S microphone problem issue and am ready to offer you my services in repairing your phones:  That is, if you no longer have a warranty from Apple.  Also, I just happened to be a reputable eBay member with 100% track record.  Would you pay $40 (including shipping) over eBay, to fix your phone if I provided you with the link ? I f I can't fix it there will be no charge !!!

  • DJRiPhone Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 25, 2012 3:28 PM (in response to edude89)

    aatoo: the fix is not simple in the sense that you need special tools and basic electronics know-how.  i.e. it is not just a s/w issue....

  • --iphone4Dave-- Calculating status...
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    Feb 12, 2012 9:21 AM (in response to edude89)

    I had this exact problem as well. I think I figured out the issue...at least with mine. The key things people keep saying is that their Voice recorder and Skype applications work and I think Skype,although a great ap, is causing the problem. I use my iphone4 with updated software, had Skype installed and use it from time to time. I also use the Bluetooth in my car. I think a compatability problem exists between Skype/Blutooth/iphone intribsic software. I went to use my iphone in the car on a skype call and it kept saying "no mic available" I thought nothing of it and shut off bluetooth and it worked...Skype worked that is and about 2 weeks elapsed until my phone took a ****. The day my phone stopped working I was in the airport in Detroit and the mic just stopped working. Skype was open in the background but I was on iphone service. What I think is going on is a fight for the mic and nobody wins and it gets allocated to Skype. A reset didn't help, a new phone helped until I reloaded my backup from itunes. Once the backup was on the phone it worked for a couple of min and then stopped. I brought it to Apple and they said sorry we can't help, we gave you a new phone and it's a software issue. I restored the phone once again this time I did not install Skype and it's worked fine ever since. Perhaps some of the other tricks people suggest like making love to the headphone jack with yout earphone plug or squeezing the top of the phone works for some reason on some phones but it didn't work on mine. This is obviously a software issue and I can say that because they gave me a new iphone and it worked until I put all my aps on it then it **** the bed.

    Anyway I hope this helps..I spent roughly 10 hours between 2 trips to Apple, a trip to ATT for a new Sim card and messing with it at home.

    Good luck and please let me know if your issue resolves or what resolved it for you in case I encounter it again...

  • maks 3 Calculating status...
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    Apr 15, 2012 2:33 AM (in response to edude89)

    I am having the same problem with the update. siri and voice texting work but when a camera is involved it just produces white noise, but as i think it is a softwear error i might just wait for another update

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