Q: updating computer

When you update your macbook pro it restarts after, but for me when it restarts it turns on and off a couple times before completely turning on. Everything else will work fine except for iTunes. When I open iTunes it freezes my whole computer it would only unfreeze if i wait about 10 minutes, but I don't have the patience to wait 10 minutes everytime I open iTunes! The thing is, this only started happening once I updated my computer the first time, and I am also convered because I just bought this a month ago! Do I need to bring this to Apple or anything?

MacBook Pro (13-inch Early 2011)

Posted on Jan 25, 2012 7:25 PM

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Q: updating computer

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by sunnyhuckle,

sunnyhuckle Jan 25, 2012 7:39 PM in response to goldenhoneycomb
Level 1 (20 points)

Jan 25, 2012 7:39 PM in response to goldenhoneycomb

If you just bought it a month ago, you are still covered under your one-year warranty and free 90 days phone support. You might want to call and talk to an Apple advisor. You can also make an appointment at your local Apple store to talk to an Apple Genius...I think the first 15 minutes are free.

Here is an article from Apple Support:

http://support.apple.com/TS3219
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by sunnyhuckle,

sunnyhuckle Jan 25, 2012 7:45 PM in response to goldenhoneycomb
Level 1 (20 points)

Jan 25, 2012 7:45 PM in response to goldenhoneycomb

This can also be caused by having a duplicate of QuickTime, with one in system library and one in User Library. Here is the article...

//http://support.apple.com/kb/TS3494?viewlocale=en_US
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Q: updating computer

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by sunnyhuckle,

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