Skip navigation

I can't get iCloud to sync

1356 Views 8 Replies Latest reply: Jun 30, 2012 11:22 AM by BobOldPhone RSS
e2photo Level 2 Level 2 (165 points)
Currently Being Moderated
Jan 29, 2012 7:33 AM

I just upgraded to Lion 10.7.2 and I can not get iCloud to Sync. I have my iMac, my Macbook Pro, my iPhone and iPad.  On all of them I have used my MobileMe ID and on my iMac and MacBook Pro it says that my address book account is iCloud/Enabled with Apple ID to xxxxx@me.com

 

I am able to see my iCloud information by going to https://www.icloud.com/#contacts and a newly entered contact does not show up so it appears that the new information is not going getting to iCloud.  Since it is not getting to the cloud, it can not be propagated to other devices.

 

One question I have is does it make a difference of I use xxxxx@mac.com vs xxxxx@me.com?

  • Roger Wilmut1 Level 9 Level 9 (63,985 points)
    Currently Being Moderated
    Jan 29, 2012 9:00 AM (in response to e2photo)

    @me.com and @mac.com are the same thing and it shouldn't be any different - though occasionally the odd program will seem to prefer one to the other.

     

    In Address Book you may have a group under iCloud and another under 'On My Mac'. Any contact you place in the latter will not sync to iCloud. You need to make iCloud the default account in Preferences>Accounts.

  • Fine_scotch_and_rum Calculating status...
    Currently Being Moderated
    Feb 8, 2012 7:03 PM (in response to Roger Wilmut1)

    Thanks, that worked for me!  You saved me a lot of headaches.

     

    I didn't even know the cards could be in two accounts.  Wish there was an easier way to show which account cards belonged to, and more importantly into which account to create new cards than having to use the All Contacts page. 

  • Fine_scotch_and_rum Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 7:08 PM (in response to e2photo)

    e2photo:  I had the same problem.  After changing iCloud to the default account, I also had to manually move all cards from my other accounts into the iCloud address book.  Do this by clicking on the red groups button at the top of the address book.  Now changes I make on my Mac's address book propagate to iCloud, and all my contacts show up there as well. 

     

    Also, for me, the setting to make iCloud the default account was under Preferences>General, not Preferences>Account.

  • Roger Wilmut1 Level 9 Level 9 (63,985 points)
    Currently Being Moderated
    Feb 8, 2012 11:43 PM (in response to Fine_scotch_and_rum)

    Fine_scotch_and_rum wrote:

     

    Also, for me, the setting to make iCloud the default account was under Preferences>General, not Preferences>Account.

    This is a change from Snow Leopard's address book: thanks for picking that up.

  • BobOldPhone Calculating status...
    Currently Being Moderated
    Jun 30, 2012 11:22 AM (in response to Roger Wilmut1)

    I had the problem that you described. I have fixed it, but there are some unknown number of new or changed contacts on my mac that are not in iCloud. Do you know how to find them and sync them?

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.