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why do i not have visual voice mail anymore?

1886 Views 3 Replies Latest reply: Aug 19, 2013 12:19 PM by berni-marie16 RSS
Muzstar Calculating status...
Currently Being Moderated
Jan 30, 2012 5:06 AM

Why is it I have to dial up my voice mail now? its so annoying I hate it! the visual voice mail is/was so great. I don't know if its because I may have a bad signal or something Can anyone shed some light PLEASE?

iPhone 4, iOS 5.0.1
  • Dave Hutch Level 4 Level 4 (1,455 points)
    Currently Being Moderated
    Jan 30, 2012 5:09 AM (in response to Muzstar)

    Contact your provider. As long as it's a service provided by them they will be able to help you.

    For instance, in the UK, only O2 provide this service, nobody else does and therefore it's not available on the iPhone menu

  • TooDarkPark Level 4 Level 4 (1,495 points)
    Currently Being Moderated
    Jan 30, 2012 5:10 AM (in response to Muzstar)

    Try pressing the button and letting voicemail connect. Setup your voicemail with a password and any options you want. Hang up and after a minute or two, VV should start working.


    I remember having to do this a few times over the years with AT&T.

  • berni-marie16 Calculating status...
    Currently Being Moderated
    Aug 19, 2013 12:19 PM (in response to Muzstar)

    Hey I had this problem when i changed from 02 to EE Here is the answer. Mine is up and running again now


    From EE..........Got an iPhone? Well Visual Voicemail is now available to EE and  Orange customers. It’s the way to scan and manage your voicemails easily  and instantly on screen. You just need to make sure you have iOS 6.0 or  higher installed on your iPhone, and that you’ve got the most up to date EE carrier settings - 13.2.

    It’s simple to use and couldn’t be easier to set up.

    Just text iPhone visual to 150.

    What’s the difference between this and normal voicemail?

    No more calling up

    With  Visual Voicemail you don’t have to call a number to get your messages,  and you don’t have to listen to them in order. Instead just tap your  voicemail icon to see all your voicemails as a list on your screen.  It’ll show you who the messages are from, when they were left and how  long they are.


    Visual Voicemail is included for Consumer Pay Monthly customers on plans of over £35 per month, or for customers on plans below this amount it can be purchased for £1 per month.

    Once you have Visual Voicemail the data you use for downloading voicemails in the UK won’t cost you a penny.

    If  you joined Orange after June 2013 you can get Visual Voicemail set up  in-store or online when buying your new iPhone. (If you didn’t ask for  it to be set-up, just follow the same steps mentioned above.)

    And if I don’t like it?

    We’re pretty sure this won’t be the case, but if you decide it’s not for you, just text iphone visual off to 150 and you’ll get a confirmation text saying it’s been switched off.




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