Skip navigation

MacBook Pro Freezing After Screen Replacement

1444 Views 6 Replies Latest reply: Feb 29, 2012 1:07 PM by Kristin D RSS
Kristin D Calculating status...
Currently Being Moderated
Jan 31, 2012 3:26 PM

I recently took my MBP in to get the screen replaced due to a screen separation issue. When I got it back it froze every now and then, but it kept continuing. Everytime I restart the computer after a freeze it will freeze up sooner and sooner. At first I thought it was a RAM issue since it particularly did it while watching videos, so I bought new RAM and it continued to freeze. Tested the new and the old RAM, but they were fine. I took it to the Genius Bar and the guy said it was a failing harddrive. Got a new harddrive upgraded to Lion and it is still freezing. I asked if something could have gone wrong when the screen was replaced and he assured me no and even if something had gone wrong they wouldn't cover it unless the actual screen was broken.

 

If I leave the computer off for a day it will take about 30 min before the 1st freeze, then after restart about 15 min, then 10 min, then 5 min until it will only log in then freeze.

 

Any guesses as to what could be causing the freezing and if it would be worth fixing as this MBP needs a new battery, a new drive (since the drive is on loan), and has the flickering screen issue?

 

Late 2008 MacBook Pro

Processor: 2.53 GHz Intel Core 2 Duo

Memory:  4 GB 1067 MHz DDR3

Software  Mac OS X Lion 10.7.2 (11C74)

Out of warrenty

Screen Replaced Jan 8, 2012

  • tjk Level 7 Level 7 (24,130 points)
    Currently Being Moderated
    Jan 31, 2012 3:38 PM (in response to Kristin D)

    Hi Kristin,

     

    First, if the computer worked fine prior to the display replacement, I'd ask to talk to someone higher up the food chain, explain that to them, and see if they might be willing to do something about it.

     

    If no luck there, you might consider a "depot"/flat rate repair. If your MBP qualifies, they'll repair/replace anything wrong with the machine for a set price ($310 last time I heard). You'll have to decide if it's worth that to you. If the machine does what you need it to when it's working, then I'd think it would be worth it to you.

  • tjk Level 7 Level 7 (24,130 points)
    Currently Being Moderated
    Feb 2, 2012 4:32 PM (in response to Kristin D)

    Kristin D wrote:

     

    Last time I went to the apple store they wouldn't run any tests past telling me my hard drive was failing.

     

    So, not to state the obvious, but are you going to replace the HD? Tests for failing HDs are usually quite accurate . . . .

  • Benna Calculating status...
    Currently Being Moderated
    Feb 29, 2012 1:01 AM (in response to Kristin D)

    For the freezing issue i would behave has suggested by tjk, if the problem appeared just after screen replacement, then that would be the problem, and Apple MUST respond on this!

     

    For the flickering issue, yesterday (italy time) Apple released a fix via EFI Firmware update. If you look into the thread you'll se that the issue has gone with the new firmware.

     

    Finally, just after 3,5 years

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.