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  • 2,130. Re: Lion - Horrible MacBook Pro Battery Life
    Rayced Level 1 Level 1 (5 points)

    Csound1 wrote:

     

    Repeatedly discharging Lithium Ion batteries until they are flat will in time destroy the cells, you do a great disservice to others by recommending this procedure, but such is life, I at least know to ignore you.

     

    I agree.

  • 2,131. Re: Lion - Horrible MacBook Pro Battery Life
    Cylon-4B Level 1 Level 1 (0 points)

    I have filed  a claim against Apple in small claims court in Hong Kong for a complete refund of my money. The claim is that the technical specification of the battery is misleading and does not correspond to the true performance of the kit .

    I know this is not helping much in resolving the issue but the courts of law are  the only way to fight the blatant arrogance of Apple.

    and another thing  : future , me ,  customer of Apple ---- they can kiss my backside  .....

  • 2,132. Re: Lion - Horrible MacBook Pro Battery Life
    mulligans missus Level 2 Level 2 (370 points)

    Good luck with the claim. They just finished flogging Samsung in a multi billion dollar suit in court.  Apple will miss you. Pity Windows will be following their lead. Good luck.

     

    And Rayced, had a lovely sleep thanks, might leave the old mac running on battery and go for a swim.

     

    Cheer up

  • 2,133. Re: Lion - Horrible MacBook Pro Battery Life
    Loerincz Level 1 Level 1 (0 points)

    We all know that this diacussion board is monitored by Apple. Try to post something that contains an email address or anything related to piracy and your post will be deleted. Yet, what I cannot understand is why Apple does not take any action agains people like mm or csound who keep poluting this thread and insulting people. Any other decent message board is moderated - this does not happen here. So, in my opinion, either Apple likes the fact that a couple of board members keep stating that they do not have Any issue relAted to the short battery life and is willing fo accept anything, no matter how insulting this is, or Apple simply does not give a s*** about what people are writting here and and their problems. I am totaly dissapointed with Apple's attitude so far and how they simply ignore the customers who spent a great deal of money on a product thT is simply not performing not even close to the specifications advertised.

     

    I subscribed to this thread hoping to find. Solution to the problem. This is unfortunTely not the case. If Steve was still between us, he would have probably kicked a few ***** and made sure the problem would be fixed once and forever. I an dissapointsd to see that once Apple got our money, we no longer count for them.

  • 2,134. Re: Lion - Horrible MacBook Pro Battery Life
    Csound1 Level 8 Level 8 (35,280 points)

    Loerincz wrote:

     

    We all know that this diacussion board is monitored by Apple. Try to post something that contains an email address or anything related to piracy and your post will be deleted. Yet, what I cannot understand is why Apple does not take any action agains people like mm or csound who keep poluting this thread and insulting people. Any other decent message board is moderated - this does not happen here.

    Perhaps they don't share your opinion?

  • 2,135. Re: Lion - Horrible MacBook Pro Battery Life
    mulligans missus Level 2 Level 2 (370 points)

    Wow Lo!! Who woke up cranky! This is a user to user thread. You refuse to understand. In one breath you abuse others and in your last paragraph you abuse Apple, and it's everyone's fault but yours that you have computer problems. Maybe Apple are working on a fix, maybe they are not. Nobody knows, even most at Apple. A system update will be released when it is stable and fixes what Apple aim at fixing or improving. If that includes Battery life issues then we will find out when released. Meanwhile be patient and polite and perhaps even try enjoying your Mac.

     

    Cheers

  • 2,136. Re: Lion - Horrible MacBook Pro Battery Life
    daycor Level 1 Level 1 (25 points)

    Hi Loerincz.

     

    Unfortunately to keep censorship to a minimum, most comments are acceptable if they abide by the rules of conduct. As for the trollers, most people can see for themselves what the message represents. Self serving, ego and ignorance.

     

    When there has been this much interest in this thread, articles in national publications and elsewhere on the net concerning this issue; I suspect there is a legitimate problem.

     

    What Apple decides to do about it, at this point who can say.

    Loerincz wrote:

     

    We all know that this diacussion board is monitored by Apple. Try to post something that contains an email address or anything related to piracy and your post will be deleted. Yet, what I cannot understand is why Apple does not take any action agains people like mm or csound who keep poluting this thread and insulting people. Any other decent message board is moderated - this does not happen here. So, in my opinion, either Apple likes the fact that a couple of board members keep stating that they do not have Any issue relAted to the short battery life and is willing fo accept anything, no matter how insulting this is, or Apple simply does not give a s*** about what people are writting here and and their problems. I am totaly dissapointed with Apple's attitude so far and how they simply ignore the customers who spent a great deal of money on a product thT is simply not performing not even close to the specifications advertised.

     

    I subscribed to this thread hoping to find. Solution to the problem. This is unfortunTely not the case. If Steve was still between us, he would have probably kicked a few ***** and made sure the problem would be fixed once and forever. I an dissapointsd to see that once Apple got our money, we no longer count for them.

  • 2,137. Re: Lion - Horrible MacBook Pro Battery Life
    daycor Level 1 Level 1 (25 points)

    A case of the pot calling the kettle black? lol

    mulligans missus wrote:

     

    Wow Lo!! Who woke up cranky! This is a user to user thread. You refuse to understand. In one breath you abuse others and in your last paragraph you abuse Apple, and it's everyone's fault but yours that you have computer problems. Maybe Apple are working on a fix, maybe they are not. Nobody knows, even most at Apple. A system update will be released when it is stable and fixes what Apple aim at fixing or improving. If that includes Battery life issues then we will find out when released. Meanwhile be patient and polite and perhaps even try enjoying your Mac.

     

    Cheers

  • 2,138. Re: Lion - Horrible MacBook Pro Battery Life
    mvgodinho Level 1 Level 1 (0 points)

    After I realized that no help would come from this "over-trolled" topic, I decided to send a email to no one but Tim Cook, to tell him about the battery issue, letting him know about this topic, the Forbes article and even the "Apple's Vista" joke.

     

    To tell you the truth, I didn't expected to be answered, but thought it would be worth the shot.

     

    Believe it or not, just two days later I received a response from Chris W. B., Corporate Executive Relations, telling me that I woulb be contacted over phone to investigate the issue. Tonight, he called me (an one hour long international call to my cellphone in Brazil, actually), asked the machine serial number and some questions about the issue, then transfered the call to a technician named Patrick W.

     

    He asked a few questions about open applications, Safari tabs and login items. Then he asked to send a report from system information, checked the battery status, made me e-mail him two screenshots from activity monitor (5 min lapse between them) and, finally, acknowledged there was really something wrong with the MacBook battery.

     

    And this is the part where Mulligan Missus and CSound1 will get truly embarassed: he sent me over an e-mail an application called "Capture Data.app". This app, after some routines, created a file in my desktop named "ACCD_MacBookPro_1.dmg", which I sent back to Patrick and will be redirected to Apple engineers, who will be getting back to me tommorrow night, probably.

     

    So, I can confirm that what Franc_Iphone said - and was ridicularized by Mulligan Missus and CSound1 - is absolutely true. There is such diagnosis tool and it really creates a file named ACCD, which is send to Apple engineering. So much for the trolls...

     

    I'll let you know when Apple give me a definitive position about the issue.

     

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  • 2,139. Re: Lion - Horrible MacBook Pro Battery Life
    ken of hawk Level 1 Level 1 (0 points)

    Thank you, thank you for providing some real useful information to this thread.

     

    I was getting so sick of the whiny troll talk.

  • 2,140. Re: Lion - Horrible MacBook Pro Battery Life
    Csound1 Level 8 Level 8 (35,280 points)

    Who said there was no such tol, I said that the file had a name

     

    here

     

    Do you think we are stupid? files have names!

     

    In response to Franc, who said

     

    Franc_Iphone

    Re: Lion - Horrible MacBook Pro Battery Life

    Jan 18, 2012 6:52 AM (in response to Redarm)

    It doesn't have a name. Sent as a DMG and creates ACCD dmg files that I forwarded to Apple.

     

    Which is obviously bovine output.

  • 2,141. Re: Lion - Horrible MacBook Pro Battery Life
    mulligans missus Level 2 Level 2 (370 points)

    They just get worse and even lie more every time a fix fails them. Of course there was a tool. Franc just couldn't tell us the name of it. It was widely advertised on the developers site and two days later followed by another beta update. I see those who have serious concerns have moved on towards repairing their issues and left this tread as Comedy Central.

     

    Cheers

  • 2,142. Re: Lion - Horrible MacBook Pro Battery Life
    rmatullo Level 1 Level 1 (0 points)

    "They emailed me a file called "Capture_Data_9.1.dmg" and it generated a file called "ACCD_(your computer name here)_1.dmg"

     

    They said it would take a few days but that the same operator would call me back."

     

    An excerpt from my post 5 days ago that was buried. I still haven't heard back, but I'll keep you all updated.

  • 2,143. Re: Lion - Horrible MacBook Pro Battery Life
    Bob Jacobson Level 1 Level 1 (115 points)

    Good work, mygodinho.  Now that the problem is acknowledged, we can work with Apple to get it resolved.  It's not them vs. us, as a couple of folks here have painted it.  We're in this together, 99% of us.

     

    One question.  Did Apple's folks assume the MacBook battery is the problem?  Or simply that there is a problem?  It's an important distinction.  Many people have spoken about having the same problems (low battery life, overheating, etc.), on Pros and also on Airs.  The one common denominator is the OS.  I draw no conclusions, just suggest that Apple should consider all possibilties.

  • 2,144. Re: Lion - Horrible MacBook Pro Battery Life
    Cylon-4B Level 1 Level 1 (0 points)

    I did sent email to Tim Cook week ago unfortunately as expected no answer.  It is frustrating that Apple engineers can replicate the problem in their labs - 100 % , however this support calls are pure gimmicks to demonstrate  "care for the customer" - the problem is there and it only takes to upgrade SL to Lion.

    To start Apple so far are shy of officially acknowledging  the problem, which is the first step in demonstrating real care for the customer.

     

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