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ichat : transfer file fail at first time only,second is work

780 Views 14 Replies Latest reply: Feb 13, 2012 6:52 PM by janchaiwat RSS
janchaiwat Calculating status...
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Jan 8, 2012 11:15 PM

Hi Team

my office use ichat server (Jabber) but when

 

client version 10.6 or 10.7 send file fail at first time only after boot to receive client but after resend or send another file to client is ok.

after snap packet send file in first time

first_time.jpg

first time client talk ichat server and send NAT-PMP to Gateway

but after resend packet not found NAT-PMP and send file is work

 

How to fix it ?

 

thank you

chaiwat jenjaroenwong

Mac Pro, Mac OS X (10.6.8)
  • Tim Harris Level 4 Level 4 (1,460 points)

    Hello,

     

    I need some help first with the English.

     

     

    client version 10.6 or 10.7 send file fail at first time only after boot to receive client but after resend or send another file to client is ok.

    after snap packet send file in first time

     

     

    a) Are you saying, when the sending Client is 10.6 or 10.7 and the first time you send a file to another Client then it works, but the second time you send it - it fails?

     

    b) Which client are you booting, the one that is doing the sending or the one that is doing the receiving?

     

    Now a technical request:

     

    Please post the output from dig proxy65.ichat.in.tr from the first client.

     

    Technical questions:

     

    c) Is there one or two firewalls between the 10.12.31.x and 172.12.31.x network?

    d) On which network does the iChat server sit?

    e) Do the two networks communicate via the Internet (public IPs)?

     

    Tim

  • Tim Harris Level 4 Level 4 (1,460 points)

    The first thing you need to correct is the DNS settings for the SOCKS proxy so that it resolves to the correct IP address from both clients.  At the moment the DNS for the 'real client' is not resolving.  Since your server is on a private address you will need to portmap from the pubic address to the ip address on the server.  Port is 7777.

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