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My Quicken 2007 Has Frozen

718 Views 9 Replies Latest reply: Feb 2, 2012 5:41 PM by baltwo RSS
tanya3300 Level 2 Level 2 (270 points)
Currently Being Moderated
Feb 2, 2012 1:00 PM

I cannot Export to QIF.  I cannot print reports.  I cannot Quit so that it allows me to make a backup.  Whenever I try any of these operations, the application "Quits Unexpectedly.  I have an external hard drive using Time Machine.  Is there anyone who can help me resolve the problem so that I can at least export a QIF file to iBank?  Thank you.

iMac, Mac OS X (10.6.8), 27" screen, 8GB RAM, Wired Keyboard
  • rkaufmann87 Level 8 Level 8 (40,615 points)
    Currently Being Moderated
    Feb 2, 2012 1:14 PM (in response to tanya3300)

    It sounds like you have been using Time Machine, use it to restore Quicken to the last time you knew it worked and then try to re-launch it. I am assuming you are still on 10.6.8, if so they should be easy to do. However if yo have upgraded to Lion you cannot run Quicken in Lion because it's PPC based and Lion does not support PPC apps.

  • iCare Level 4 Level 4 (1,705 points)
    Currently Being Moderated
    Feb 2, 2012 1:39 PM (in response to tanya3300)

    It appears that Quicken is getting similar support requests based on this article that they posted today. You may want to give them a call or sign up for their email notification when they have a solution.

     

    Quicken Mac 2007 unexpectedly quits whne opening a data file using Snow Leopard

     

    Have you looked at whether you can use the method described in the Intuit article link below to migrate your data from Quicken 2007 to Quicken Essentials format, and then import that to iBank? I have not had to deal with this issue before so all I can do is try to provide possible workarounds. In any case you should back up your Quicken 2007 files before attempting any sort of migration.

     

    Quicken Data File Conversion

  • rkaufmann87 Level 8 Level 8 (40,615 points)
    Currently Being Moderated
    Feb 2, 2012 1:55 PM (in response to tanya3300)

    I'd wait for the Intuit solution (if there every is one) and then export to QIF and import to iBank. The sooner you get away from Quicken the better!

  • rkaufmann87 Level 8 Level 8 (40,615 points)
    Currently Being Moderated
    Feb 2, 2012 2:19 PM (in response to tanya3300)

    Your welcome.

  • baltwo Level 9 Level 9 (59,180 points)
    Currently Being Moderated
    Feb 2, 2012 5:41 PM (in response to tanya3300)

    FWIW, it's not a Quicken '07 issue but a borked security update. See https://discussions.apple.com/message/17478269#17478269 amongst others. Steps to revert to prior state are noted.

    27" i7 iMac 10.6.8 , Mac OS X (10.7.2), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)

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