abigail88

Q: iTunes store temporarily unavailable?

I am getting the following message when I click to open the iTunes store:

"We could not complete your iTunes store request. The iTunes store is temporarily unavailable. Please try again later."

Is anyone else having this issue?

Thank you.

Windows Vista

Posted on Nov 1, 2010 11:57 AM

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Q: iTunes store temporarily unavailable?

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  • by Ozjohnnie,

    Ozjohnnie Ozjohnnie Jan 6, 2012 4:16 AM in response to cru's my buddy
    Level 1 (0 points)
    Jan 6, 2012 4:16 AM in response to cru's my buddy

    I have figured out the problem for me.  I have NetNanny and it was blocking access to itunes.apple.com.  I added the domain of apple.com to the trusted websites for NN and it's all good now.  I got the idea because someone else had content proection on with some other product.

     

    I hope this works for you and happy store browsing if it does.

  • by nivea,

    nivea nivea Jan 13, 2012 8:02 AM in response to abigail88
    Level 1 (0 points)
    Jan 13, 2012 8:02 AM in response to abigail88

    I'm getting the same message as well.. I've been trying to download movies and it's been saying 'itunes temporary available' so at the moment I have 28 downloads available which I can't download when I click on it.

     

    And Apple is already charging it from my bank account.

     

    I've tried everything, checking internet connection, restarting computer, checking software updates etc... Is there any solution to this other than going through Tech Support because from what I've been reading on this post they're useless. What is going on????

  • by Grieder10,

    Grieder10 Grieder10 Jan 13, 2012 9:26 AM in response to nivea
    Level 1 (0 points)
    Jan 13, 2012 9:26 AM in response to nivea

    I'm having the same problem. I've been trying to download 1 app and 7 movies and they all are under "8 iTunes Downloads Available" but when I chem for them, it tells me iTunes is unable and that the Store is currenty unavailable. Don't know what is going on !

  • by ROSEJOY,

    ROSEJOY ROSEJOY Jan 23, 2012 1:43 PM in response to tkat129
    Level 1 (0 points)
    Jan 23, 2012 1:43 PM in response to tkat129

    After I got the last update to ITUNES 10.5 I had the same problem.  I finally found the problem!  I was on the phone with escalated support for over an hour!  The upgrade had turned the parental controls under preferences to BLOCK  for ITUNES U and for ITUNES APPS.  I unchecked it and now it is business as usual.

     

    ROSEJOY

  • by b.haskins,

    b.haskins b.haskins Jan 24, 2012 12:33 PM in response to abigail88
    Level 1 (0 points)
    Jan 24, 2012 12:33 PM in response to abigail88

    Hey guys,

     

         I hope this helps everyone.  You must first simply close out of the sync and go to iTunes store and click on the top right box that shows your apple id and enter your passcode and then you will deauthorize all accounts then exit.  Once you begin your sync again, you will authorize the computer you use for sync and it will work.  Just worked for me after spending 1 hour and 1/2 clicking on authorize and then authorize again to no avail.  God Bless and Good Luck.

  • by dareiff,

    dareiff dareiff Feb 5, 2012 5:25 AM in response to abigail88
    Level 1 (20 points)
    Feb 5, 2012 5:25 AM in response to abigail88

    https://discussions.apple.com/message/17483755#17483755

    It seems like it is the "&" symbol in billing addresses. The above thread mentioned this, however clearing the cache isn't necessary. I had this same problem and removing the & worked.

  • by iDenn,

    iDenn iDenn Feb 5, 2012 11:20 AM in response to abigail88
    Level 1 (0 points)
    Feb 5, 2012 11:20 AM in response to abigail88

    I was having the same issue, I could download music fine but no apps or app updates.  I just went and took the "&" out of my billing address name and instantly all my devices can download apps and updates again!  PHEW! 

  • by BigChiefTablet,

    BigChiefTablet BigChiefTablet Feb 5, 2012 11:28 AM in response to abigail88
    Level 1 (0 points)
    Feb 5, 2012 11:28 AM in response to abigail88

    Ditto on the store unavailable.  It also affected both of my iPhones with the message cannot connect to store.   We couldn't update apps or download anything, whether it was to our mac, pc or iPhones. Went in and took the & out, all is good!  Weird huh?

  • by Ravid Segal,

    Ravid Segal Ravid Segal Feb 5, 2012 3:09 PM in response to BigChiefTablet
    Level 1 (0 points)
    Feb 5, 2012 3:09 PM in response to BigChiefTablet

    Same for me, is anyone checked with Apple?

  • by bbtrappy,

    bbtrappy bbtrappy Feb 5, 2012 8:59 PM in response to abigail88
    Level 1 (0 points)
    Feb 5, 2012 8:59 PM in response to abigail88

    My problem is I can't even connect to the store to change any account info.  So this has to be an issue with ITunes, just too bad the support is hardly that and can't see to help.

  • by Joe1040,

    Joe1040 Joe1040 Feb 5, 2012 8:59 PM in response to Ravid Segal
    Level 1 (0 points)
    Feb 5, 2012 8:59 PM in response to Ravid Segal

    Thanks for the info guys.  I have not been able to connect for 3 days, had a service ticket open with no luck, saw your posts, removed the "&" from the name line in my billing address and instantly my iPhone could connect again.  Thanks!

  • by Gavant33,

    Gavant33 Gavant33 Feb 5, 2012 9:26 PM in response to Joe1040
    Level 1 (0 points)
    Feb 5, 2012 9:26 PM in response to Joe1040

    Taking the & out of our names on the account settings worked. My wife and I share the account it said Greg & Amy. I changed it to Greg and Amy and everything is working now.

  • by bbtrappy,

    bbtrappy bbtrappy Feb 5, 2012 9:37 PM in response to abigail88
    Level 1 (0 points)
    Feb 5, 2012 9:37 PM in response to abigail88

    Any suggestions for someone without a & in their account name?

  • by DLC2012,

    DLC2012 DLC2012 Feb 6, 2012 12:23 PM in response to iDenn
    Level 1 (0 points)
    Feb 6, 2012 12:23 PM in response to iDenn

    Thanks!!!

    After 4 days of frustration my iPad is working and downloading. i changed the & in my billing address for and, and it worked!!!!

  • by Ravid Segal,

    Ravid Segal Ravid Segal Feb 6, 2012 2:31 PM in response to Ravid Segal
    Level 1 (0 points)
    Feb 6, 2012 2:31 PM in response to Ravid Segal

    At the end, I found the "&" mark at the name of the family name, removed it and all become good....

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