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iTunes store account hacked

662354 Views 1,939 Replies Latest reply: Apr 13, 2014 10:39 PM by Chris CA RSS Branched to a new discussion.
  • FangSuede Level 4 Level 4 (2,195 points)
    Currently Being Moderated
    Feb 3, 2012 9:16 AM (in response to MadScientistZ)

    All you have to do is read a few of these stories, and this and this and you'll know you are right.

    Apple is covering this up and can't fix it. 

    They have bins full of money and it's easier to refund your stolen money that to fix the chinese side of things.

    Can't offend the actual people that make their products you know.

    iMac (27-inch Mid 2010), Mac OS X (10.6.8), 2.93GHz Quad
  • MadScientistZ Calculating status...
    Currently Being Moderated
    Feb 3, 2012 9:29 AM (in response to FangSuede)

    Again, it is my professional opinion that the account names and passwords are being hacked from Apple's servers. In my case it was not possible to get the information from my 2 computers. The only other place that both my name and password existed was on Apple's own servers.

     

    You are also absolutely correct: according to their last SEC filing Apple is sitting on $81,570,000,000 in cash.

     

    For now it is easier for Apple to just lie to their customers ("I would like to inform you that, it was not hacked by Apple servers." Yeah, I know Apple's servers didn't hack anything. It's Apple's servers that HAVE BEEN HACKED).

     

    I really don't know if Apple was ever the company that I thought it was; but it sure ain't an ethical place now.

  • kwmcc Calculating status...
    Currently Being Moderated
    Feb 3, 2012 5:53 PM (in response to MadScientistZ)

    My fond hope is that Apple, along with authorities in multiple countries, are working on this.

     

    If that's the case, we won't hear anything (nor should we) until we see an anouncement like:  "Chinese authorities, working with Interpol and the FBI have arrested dozens of hackers responsible for world-wide break-ins of iTunes."

     

    Let's keep our fingers crossed ....

  • LKTRDG Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 4, 2012 2:24 AM (in response to funwakinmade)

    go to this link and click on the Expreess Lane support for iTunes.

     

    http://www.apple.com/de/support/itunes/contact/

     

    Here you can contact iTunes and report a fraud.

  • TheCBB Calculating status...
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    Feb 5, 2012 12:07 PM (in response to stereocourier)

    Just happened to me for the second time (first time was about a year ago).  The advice that I read about back then and immediately followed, is do not have any external payment account connected to your account (credit card, etc.)  That way you only have to deal with them taking the credits you already have in your account and not also stacking huge charges on your external accounts.

  • jcoffman99 Calculating status...
    Currently Being Moderated
    Feb 6, 2012 7:15 AM (in response to TheCBB)

    This happened to me last night. Got the email from Apple saying to check as an unauthozied computer downloaded songs.  Yep sure enough, my giftcard balance was gone.  I love how in the email all they say is you should change your password.  How about a link that if it was hacked, to reoprt it. Grrr...

  • Magda_M Calculating status...
    Currently Being Moderated
    Feb 6, 2012 10:00 AM (in response to stereocourier)

    I've had my iTunes account for years and years and never experienced a problem then yesterday for the first time EVER I enter in a gift card and now all of a sudden my account gets hacked.

     

    I received an email from Apple saying my apple id was being used on a device previously unauthorized. With weird Chinese characters as the app name. When I logged into iTunes I saw that my "credit" went down to $3 and just yesterday it was $25 while I have not purchased anything. When I checked my account my CC info has been deleted. No other changes have been made.

     

    I find it intriguing how many of the reports include a depleted gift card. I'm wondering if the "redeem" page I used is the problem here and that's how these hackers got the info.

     

    The only way someone would know my password would be to steal it from Apple. I'm using a brand new MBP and it hasn't left the house yet. No one else uses this computer. My wireless network is secure.

     

    I do have a new iPad 2 that was authorized as a device about a month ago. But I've made many purchases between when I first got it and yesterday and no unauthorized activities took place until I entered in that gift card.

  • JaneApple Calculating status...
    Currently Being Moderated
    Feb 6, 2012 5:38 PM (in response to stereocourier)

    Here's a story ... disclosure I work at The Global Mail ... but I didn't write this story! But I was hacked! I cannot work out why more isn't being reported on this as it's clearly so widespread, truly around the world.

     

    http://www.theglobalmail.org/feature/hacking-worm-holes-in-itunes/31/

  • kcwpvd Calculating status...
    Currently Being Moderated
    Feb 6, 2012 6:16 PM (in response to stereocourier)

    Mine was just hacked as well, and I'll be damned if I know how, although I think MadScientistZ has it. The telltale was two purchases on the iPad that requested entry of the CVV for my credit card and then double entry of my password which is classic hacker MO to ensure they have the right info. Canceled the CC, reset the password and vowed never to do it again.

  • elitez28 Calculating status...
    Currently Being Moderated
    Feb 7, 2012 7:26 AM (in response to stereocourier)

    I was just hacked too... My account is linked to my PayPal that's linked to my checking and they literally stole all of my money in my checking account. Already sent in the support ticket, not very happy at this point.

  • Carlo TD Level 3 Level 3 (550 points)
    Currently Being Moderated
    Feb 7, 2012 7:46 AM (in response to elitez28)

    You will have to read

     

    https://cms.paypal.com/my/cgi-bin/?cmd=_render-content&content_ID=ua/UserAgreeme nt_full#12.%20Disputes%20with%20PayPal.

     

    You will also have to go to your bank and fill out an EFT Dispute.

  • nielsenj Calculating status...
    Currently Being Moderated
    Feb 7, 2012 5:15 PM (in response to stereocourier)

    Just happened to me today.

     

    Same QQ + four chinese character app people have mentioned before. As well as a few bulk packs of songs.

     

    Apple ID Password is completely random and isn't used on any other account. Has only been entered into legitimate Apple apps and websites.

     

    I find it odd and worrisome. The only benefit was i didn't have a CC attached to the account.

  • crimsonfox62 Calculating status...
    Currently Being Moderated
    Feb 8, 2012 7:38 AM (in response to stereocourier)

    I've been hacked twice in the last couple of days. Amount deducted from my gift card credit. Apple told me it must have been an in-app I downloaded by accident. Rubbish!!!! Not impresseed

  • shrewatthemeadow Calculating status...
    Currently Being Moderated
    Feb 8, 2012 9:23 AM (in response to stereocourier)

    Happened to me this morning. had 24ish quid on my acccount, and now had 33p. Gone out as Kingdom Conquest. Reported to Apple through express lane(did in store), but is there anything else i need to do?

     

    Cheers

  • shrewatthemeadow Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 9:33 AM (in response to shrewatthemeadow)

    To be fair to Apple, they have already replied and refunded my account. Still quite disconcerting though!

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