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iPhone 4S - Outgoing call no audio

763489 Views 2,665 Replies Latest reply: Apr 14, 2014 11:52 AM by ramgood RSS Branched to a new discussion.
  • Lalo_Portugal Calculating status...
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    Feb 6, 2012 1:51 PM (in response to apptite)

    Like you said ... i had the same issue and clearly fixes ... by letting the light touch the sensor that is above the headphone ... for seconds.. BUT!... like i said before... its a hardware problem ... i just changed my phone in my carriers supplier ... and they told me that the first stock of iphone's got the same issue in not all of them... so i highly recommend you to change your phone... i've changed mine and now works just great

  • thebonedoc Calculating status...
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    Feb 6, 2012 7:34 PM (in response to TheAmdMAN)

    Same problem here. I have two 16gb 4S's. One has no prob but the other has the exact problem listed here. I am on the latest 5.0.1. Apple needs to get their act together.

  • Nabilna2001 Calculating status...
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    Feb 6, 2012 8:25 PM (in response to TheAmdMAN)

    Is it possible to upgrade modem firmware to the one in 5.1 beta 3, yet keep the rest as iOS 5.0.1.?Maybe by upgrading just the modem firmware will solve calls problems yet keeping the benefits of the 5.0.1. Maybe it can be done with custom firmware.

    Further, I upgraded to 5.1 b3. Every thing wa fine. When going back to 5.0.1 things were good till I installed Buber and made the first cover call. Then the problem stays. Could this have to something with the problem?

  • charlesfromal Calculating status...
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    Feb 6, 2012 11:54 PM (in response to hanifromweybridge)

    This fixed my problem.  Couldn't hear through the phone earpiece.  When I made phone calls, I could only hear the caller or hear the phone ringing by turning on my speakerphone or using my bluetooth.  Resetting and restoring did not fix this problem.  Had used an earpiece plugged into the phone jack earlier to listen to music.   

  • omidi Calculating status...
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    Feb 7, 2012 12:02 AM (in response to TheAmdMAN)

    IOS 5.1 Beta 3 has a bug about Keyboad, when you go back to home screen from Spotlight search the keyboard dos not disapear, and it is still on the screen

    but the OCNA has been fixed.

  • lastgate1 Calculating status...
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    Feb 7, 2012 3:26 AM (in response to omidi)

     

    IOS 5.1 Beta 3 has a bug about Keyboad, when you go back to home screen from Spotlight search the keyboard dos not disapear, and it is still on the screen

    but the OCNA has been fixed.

  • omidi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 7, 2012 12:12 PM (in response to lastgate1)

    I Just installed the IOS 5.1 Beta 3, after installation, i faced the keyboard problem, but when i restared the phone (completly poweoff and on ) the problem solved, but after 8-9 days i happened again, i think in the specific situation ( may be in some state of software, IOS, or memory ) this problem has been occured, i cant figure out how can i simualted it again but it is exist, some other people have this problem too, it is not uniqe.

  • HysteriaPL Calculating status...
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    Feb 7, 2012 12:22 PM (in response to omidi)

    Today after 6 days I got a brand new iPhone. Service told me that this is a hardware problem, and therefore exchange a new one. New iPhone works perfectly. Greetings from Poland.

  • Mirm83 Calculating status...
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    Feb 7, 2012 12:40 PM (in response to TheAmdMAN)

    Same problem. Just got my iPhone last night through Telus in Canada.

     

    No handset sound on outgoing calls. It's not random or anything like that. Every call I make has this problem. Quickly figured out the speakerphone workaround, but I'm not impressed.

     

    Talked to Telus tech support and they said I'd have to bring it into the store, that I only get 3 total repairs, and that they very likely would not replace the phone.

     

    So, screw that. Going to deal with Apple directly and get a replacement, just in case.

  • Betobr Calculating status...
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    Feb 7, 2012 1:08 PM (in response to TheAmdMAN)

    Same problem. SIM Card of TIM Brazil

  • ffmfelipe Calculating status...
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    Feb 7, 2012 5:14 PM (in response to TheAmdMAN)
    Dear, I speak of Brazil. I have a 32GB iphone 4S.

    I'm disappointed, I spent a fortune on iphone 4S, my first iphone and theconnection problem. Well, as you can see the link the problem is known. Only it is not known for apple. Regrettable. Trick does not count. As a player at this leveldoes not link properly.

    I did not find any topics here in the forum talking about the problem in 4S. I think we should open a topic. Someone took the carrier? All these problems are or only some? Solution without any trick. I've done catering and nothing. Have alsoreseted and nothing.

    If this keeps up (I hope that chance concerte)'ll call apple and direct me where Ibought, I know I have a headache. With a price this could not have a headache.

     

     

     


  • mioljub Calculating status...
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    Feb 7, 2012 11:45 PM (in response to ffmfelipe)

    Since it's obvious there are tens of thousands of people facing the same problem, perhaps we should start writing serial numbers (or part of it) of our iPhones 4S? I mean, there must be some common denominator between our phones, which would help quickly identify the ones facing OCNA.

    Once we know the easy way to quickly identify phone with the problems then all matching the criteria could go for replacement?

    I mean, this should have been done by Apple already, but since we're not getting appropriate support nor attention then I guess it's time (after 4 months) to start taking doing something serious about this.

     

    Is someone following this thread able to identify few phones facing the same problem? Is there anything that is common between them?

    For now we know:

    1. iPhone 4s ONLY

    2. iOS 5.0.1 ONLY

    3. 16GB/32GB/64GB ALL affected

    4. black/white ALL affected

    5. operator RANDOM/ALL

    6. country RANDOM/ALL

     

     

    BTW, easy way to reproduce the problem on my phone. Turn off bluetooth, turn on bluetooth, try to make a call -> OCNA problem replicable 100% on my phone

     

    Has anyone found any patterns apart from the above mentioned 6?

     

    Thanks,

    M

  • Kinst Level 1 Level 1 (75 points)
    Currently Being Moderated
    Feb 7, 2012 11:48 PM (in response to mioljub)

    mioljub wrote:

     

     

    For now we know:

    1. iPhone 4s ONLY
    === NO, also iPhone 4 with iOS 5.0.1 upgraded.

    2. iOS 5.0.1 ONLY
    === NO. 5.0 also and couple of reports that 5.1 as well.

    3. 16GB/32GB/64GB ALL affected

    4. black/white ALL affected

    5. operator RANDOM/ALL

    6. country RANDOM/ALL
    === YES.
    === also the second call/speaker on-off helps
    === also only the original dialer affected.

     

     

    BTW, easy way to reproduce the problem on my phone. Turn off bluetooth, turn on bluetooth, try to make a call -> OCNA problem replicable 100% on my phone

     

    Has anyone found any patterns apart from the above mentioned 6?

     

    Thanks,

    M

  • mioljub Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 12:01 AM (in response to Kinst)

    Thanks Kinst, this is really excellent info ... much appreciated.

    So here is current/updated list symptoms:

     

    Symptoms v0.02

    ==

    0. Original Apple dialer ONLY (can someone also confirm this)

    1. iPhone 4s AND iPhone 4 with iOS 5.0.1

    2. iOS 5.0.1 mostly, but there are some reports for 5.0 and 5.1b3

    3. 16GB/32GB/64GB ALL affected

    4. black/white ALL affected

    5. operator RANDOM/ALL

    6. country RANDOM/ALL

    ===

     

    Repro Steps:

    ===

    Disable/Enable bluetooth, try to make a call.

     

    Workaround:

    ===

    Second call/ speaker on-off MAY help (this doesn't work always)

    Disabling Siri and Bluetooth will help to face the symptoms less frequently

     

     

    Can we make a poll on this Forum? This would help get to the common criteria much faster?

  • Kinst Level 1 Level 1 (75 points)
    Currently Being Moderated
    Feb 8, 2012 12:23 AM (in response to mioljub)

    Sorry, it's me again. I think, you started a useless job which will die soon without support of others. Ant it's useles because it won't help even single individual. But...

     

     

    mioljub wrote:

     

    Symptoms v0.02

    ==

    0. Original Apple dialer ONLY (can someone also confirm this)
    === EVERYBODY confirm this. No one evidence since the beggining about VOIP dialers etc.

    1. iPhone 4s AND iPhone 4 with iOS 5.0.1

    2. iOS 5.0.1 mostly, but there are some reports for 5.0 and 5.1b3
    === not SOME reports of 5.0. All iPhones now goes with 5.0.1 but at november 2011 and before, who got 5.0 iPhones faces the same. Me persanally got 2 iPhones with 5.0 and OCNA which was continue at 5.0.1

    3. 16GB/32GB/64GB ALL affected

    4. black/white ALL affected

    5. operator RANDOM/ALL

    6. country RANDOM/ALL

    ===

     

    Repro Steps:

    ===

    Disable/Enable bluetooth, try to make a call.

     

    Workaround:

    ===

    Second call/ speaker on-off MAY help (this doesn't work always)
    === Works ALWAYS, if it doesn't work, this mean one have not a classical OCNA but mixed with some other bug.

    Disabling Siri and Bluetooth will help to face the symptoms less frequently
    === Who care about "less frequently"? Only MISSING matter. I never had SIRI or BT on but gog OCNA on my first 2 iPhones.

     

     

    Can we make a poll on this Forum? This would help get to the common criteria much faster?

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