9 Replies Latest reply: Jan 19, 2013 11:34 AM by bizzj
alessandrafromlondon Level 1 Level 1 (0 points)

The other night I watched a dvd in my laptop and once i pressed the eject button it made the noise as if it was coming out but it didn't.Now it keep making than noise everytime I attempt to eject but nothing comes out. Since then I tried all the 5 steps suggested on her but I have not been able to get it out.


My machine is 2 months out of warranty and only couple of weeks ago I had the hdd replaced at a cost as it had failed. I am not impressed with all the problems developing shortly after warranty expires.


if the superdrive has failed does any1 know how much it would cost to get it fixed? Any other solutions I could try?


Also I want to make a formal complaint who can I call and send an e-mail to?

MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8)