Skip navigation

Wifi Constantly Dropping in Lion

523442 Views 2,266 Replies Latest reply: Mar 28, 2014 2:35 AM by WSR RSS Branched to a new discussion.
  • delventhalz Calculating status...
    Currently Being Moderated
    Feb 6, 2012 9:41 PM (in response to gphonei)

    Don't be silly gphonei.

     

    Apple has plenty of info to go on. They have chosen not to allocate the resources.

     

    Nothing llou_sfx does is going to change that.

     

    Thems the breaks.

  • gphonei Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 7, 2012 2:12 PM (in response to delventhalz)

    delventhalz wrote:

     

    Don't be silly gphonei.

     

    Apple has plenty of info to go on. They have chosen not to allocate the resources.

     

    Nothing llou_sfx does is going to change that.

     

    Thems the breaks.

    I guess there are a lot of people like you who don't understand business, nor software based systems in particular.  There are always more projects "to do", then people to work on them.  So, priorities are always made based on particular circumstances.  In particular, for software, there are some degrees of "its a problem" that revolve around "loss of something".

     

    If this problem is not reproducable on Apple's hardware, or in an environment that they can "easily" recreate, then it's not going to have much priority.

     

    If, on the other hand, customers provide information that does allow the problem to be recreated, it would be much more likely to be "fixed". 

     

    Apple is spending a lot of time on growing markets and new hardware right now, not on "chasing odd problems".  If you want something like this fixed, you need to provide the answer, plain and simple.

  • Michael Kovacs Calculating status...
    Currently Being Moderated
    Feb 7, 2012 3:58 PM (in response to gphonei)

    gphonei,

     

    I can appreciate what you are saying, which is why I contacted AppleCare and sent logs of my system to them to be analyzed.  The representative told me that this is a "known problem" and that it will most likely be addressed in a future software upgrade.  I ran through a whole battery of "fixes", which did not work, it is very frustrating, so if you aren't experiencing it be glad.  Thing is this has been a problem since July 2011, I'm just not sure I understand why it hasn't been resolved yet.  Thankfully, I'm not experiencing the frequency of "dropping" that others are, but I'm rarely connected upon waking the system from sleep.

  • jimfromdorch Calculating status...
    Currently Being Moderated
    Feb 7, 2012 5:49 PM (in response to gphonei)

    My iMac set to never sleep, still drops occasionally. Reset the pram, moved wifi to top of list, stood on my head, turned my head and coughed etc etc etc..... still drops. Unfortunately for me this is my first Mac, made the switch !  That's luck for you, first mac, 8 months into Lion and this is still a problem. Annoying enough that I am contemplating selling this thing and heading back to a PC, never had issues I couldn't fix on my own in 20 years. Problem is nobody wants it because of the wifi issue....

  • delventhalz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 7, 2012 7:05 PM (in response to gphonei)

    gphonei wrote:

    I guess there are a lot of people like you who don't understand business, nor software based systems in particular.  There are always more projects "to do", then people to work on them.  So, priorities are always made based on particular circumstances.  In particular, for software, there are some degrees of "its a problem" that revolve around "loss of something".

     

    If this problem is not reproducable on Apple's hardware, or in an environment that they can "easily" recreate, then it's not going to have much priority.

     

    If, on the other hand, customers provide information that does allow the problem to be recreated, it would be much more likely to be "fixed". 

     

    Apple is spending a lot of time on growing markets and new hardware right now, not on "chasing odd problems".  If you want something like this fixed, you need to provide the answer, plain and simple.

     

    I'm a programmer and former Genius. I actually have a very good idea of how all this works.

     

    You said it yourself:

    "There are always more projects "to do", then people to work on them.  So, priorities are always made based on particular circumstances."

     

    Where you're wrong, is why this problem isn't a priority. It isn't a priority because it isn't worth it. Not enough people have the problem for it to be worth fixing at this time. It's a business decision, not a lack of information on the problem.

     

    Which is not to say problems never slip under the radar. They do all the time. An OS is very big and complex beast. But any problem experienced by a large number of users will end up well documented in a pretty short period of time. Once it is documented, it is a question of whether it is a priority, like you said.

     

    Now it may be worthwhile for people to contact Apple, but it would be to convince them that enough people are ****** enough about this issue, that it should be a higher priority.

     

    That said I honestly doubt any amount of contacting Apple will change anythign at this point. I'm not sure how it has gotten to 10.7.3 without being fixed, but there are clearly some incompattibilities Lion introduced that for whatever reason, they are not particularly interested in fixing.

  • shawn stopperich Calculating status...
    Currently Being Moderated
    Feb 7, 2012 7:21 PM (in response to lhale)

    im having similar problems with loss of wi-fi when my macbook pro wakens from sleep.  Just started after installing 10.7.3 combo update today.  Called Apple Care and was told no info on this issue.  I informed the tech that there lots of posts complaining of the same problem.  He checked a couple things and told me that the issue is my wireless router being set to WEP which is not supported/poorly suported by Lion.  I told him that I've been running Lion for months but he had no answer.  He recommended switching to WPA on the router.

  • apple_boy_ut Calculating status...
    Currently Being Moderated
    Feb 7, 2012 9:39 PM (in response to shawn stopperich)

    10.7.3 update screwed my imac again.  Won't auto connect after wakeup.  I have to physically click on my wifi name for the darn thing to connect after sleep.  And I have the air port extreme with wpa before 10.7.3 update; and it was working fine.  **** you apple!  **** me off since i had this issue since lion and I bought an airport extreme cause non of the solutoins work.  Now great, it work for about 3 weeks and they release 10.7.3 that screwed me.  I'd like to come down to apple head quarter and yell at someone.  Get this crap fixed already!

  • William Kucharski Level 6 Level 6 (14,405 points)
    Currently Being Moderated
    Feb 7, 2012 11:38 PM (in response to delventhalz)

    delventhalz wrote:

     

    That said I honestly doubt any amount of contacting Apple will change anythign at this point. I'm not sure how it has gotten to 10.7.3 without being fixed, but there are clearly some incompattibilities Lion introduced that for whatever reason, they are not particularly interested in fixing.

     

    As a programmer, you know that the problem is not that "Wi-Fi drops" but rather "Wi-Fi drops when talking to this router running this revision of firmware when in an environment with these particular brand routers running that version of firmware within this proximity."

     

    For example, one person on one thread complained of issues with a LinkSys WRT54G, admittedly one of the most popular routers ever made, but look at this list to see how many variants there are of that router alone.

  • Guntis Level 1 Level 1 (35 points)
    Currently Being Moderated
    Feb 7, 2012 11:51 PM (in response to William Kucharski)

    Maybe it was me

    I had problems with WRT54GC. Since I installed Lion I constantly had WiFi disconnection problem. It kept connection for 2-3 minutes, sometimes 5-6 hours during night, then silently disconnected. Had to click on the AirPort menu to reconnect. And so every day, dozen times a day… I reinstalled Lion from scratch (clean install), didn't use migration assistant to avoid copying back some corrupted preference file, but still didn't help. Finally few days ago I disabled encryption completely, leaving only MAC address filtration, and hid my network name from broadcasting. And surprise! — my WiFi network works fine ever since. Apparently there was something about WPA2 Personal encryption that Lion didn't like. (Although at work where we have Apple Airport Extreme it kept connection using the same network name and the same password).

  • William Kucharski Level 6 Level 6 (14,405 points)
    Currently Being Moderated
    Feb 8, 2012 6:45 AM (in response to Guntis)

    Guntis wrote:

     

    Apparently there was something about WPA2 Personal encryption that Lion didn't like.

     

    Actually it sounds more like there was an error in Linksys' implementation of WPA2 in that revision of firmware on the WRT54GC, as I know Lion works well with WPA2 on their own routers as well as a variety of others including other Linksys and Cisco routers.

  • Guntis Level 1 Level 1 (35 points)
    Currently Being Moderated
    Feb 8, 2012 7:00 AM (in response to William Kucharski)

    Maybe... Who knows. All I know is that my router worked flawlessly with both Leopard and Snow Leopard. It didn't lost WiFi connection even once. But after upgrading to Lion it started right after the first reboot, and clean installation also didn't bring any change. So Apple has changed something in the way OS X deals with the WPA2 encryption.

  • delventhalz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 7:02 AM (in response to William Kucharski)

    William Kucharski wrote:

    As a programmer, you know that the problem is not that "Wi-Fi drops" but rather "Wi-Fi drops when talking to this router running this revision of firmware when in an environment with these particular brand routers running that version of firmware within this proximity."

     

    For example, one person on one thread complained of issues with a LinkSys WRT54G, admittedly one of the most popular routers ever made, but look at this list to see how many variants there are of that router alone.

     

    The number of routers out there pales in comparrison to the number of users. Lion had over 1,000,000 downloads on the first day. And it's been out since last July. The problem is not a lack of info. Apple is not going to go "Oh! ALinkSys WRT54G? If only you'd told us earlier. We'll have a fix for that in 10.7.4!"

     

    It is true, the problem seems to be very multifaceted, affecting a lot of different specific configurations. My assumption is that Lion changed how it handles WiFi at a very basic level, possibly security related, and they never did enough testing on it. The problem seems to affect older machines more (if a two-year old iMac counts as old), and older routers (my Airport Express is ancient). Obviously the testing was focused on newer configurations.

     

    Bu that really isn't any excuse. The Mac ecosystem is very limited, there are what, maybe a thousand different computers Lion could be installed on? Maybe 10,000 tops? In the Windows ecosystem there are millions upon millions. There can't be more than a few thousand routers either.

     

    Anyway, go and ***** to Apple if you like. All you stand to lose is the time you put into it. Just don't expect that to solve anything. Seven months and no fix is pretty telling.

  • Guntis Level 1 Level 1 (35 points)
    Currently Being Moderated
    Feb 8, 2012 7:32 AM (in response to delventhalz)

    "My assumption is that Lion changed how it handles WiFi at a very basic level, possibly security related, and they never did enough testing on it."

     

    Probably you're right. I think I'll wait few months and if Apple will ship next generation Airport Extreme, I'll buy it and restore WiFi encryption.

  • torndownunit Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 8:02 AM (in response to delventhalz)

    delventhalz wrote:

     

    William Kucharski wrote:

    As a programmer, you know that the problem is not that "Wi-Fi drops" but rather "Wi-Fi drops when talking to this router running this revision of firmware when in an environment with these particular brand routers running that version of firmware within this proximity."

     

    For example, one person on one thread complained of issues with a LinkSys WRT54G, admittedly one of the most popular routers ever made, but look at this list to see how many variants there are of that router alone.

     

    The number of routers out there pales in comparrison to the number of users. Lion had over 1,000,000 downloads on the first day. And it's been out since last July. The problem is not a lack of info. Apple is not going to go "Oh! ALinkSys WRT54G? If only you'd told us earlier. We'll have a fix for that in 10.7.4!"

     

    It is true, the problem seems to be very multifaceted, affecting a lot of different specific configurations. My assumption is that Lion changed how it handles WiFi at a very basic level, possibly security related, and they never did enough testing on it. The problem seems to affect older machines more (if a two-year old iMac counts as old), and older routers (my Airport Express is ancient). Obviously the testing was focused on newer configurations.

     

    Bu that really isn't any excuse. The Mac ecosystem is very limited, there are what, maybe a thousand different computers Lion could be installed on? Maybe 10,000 tops? In the Windows ecosystem there are millions upon millions. There can't be more than a few thousand routers either.

     

    Anyway, go and ***** to Apple if you like. All you stand to lose is the time you put into it. Just don't expect that to solve anything. Seven months and no fix is pretty telling.

     

    Only one point, quite a few of us having these problems are/were having the problems with brand new machines.  I bought a brand new 27" iMac in late December, and immediately started having the issues.   My router and modem are not old either.   It was replaced with a new unit when I upgraded my internet package late last year.   I know there are others in this thread in the same vote.   The Windows 7 machine, my 2009 MacBook running Snow Leopard, my iPhone, and my Apple TV2 all connect to the network fine and have never had any dropping issues.

  • delventhalz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2012 8:14 AM (in response to torndownunit)

    torndownunit wrote:

    Only one point, quite a few of us having these problems are/were having the problems with brand new machines.  I bought a brand new 27" iMac in late December, and immediately started having the issues.   My router and modem are not old either.   It was replaced with a new unit when I upgraded my internet package late last year.   I know there are others in this thread in the same vote.   The Windows 7 machine, my 2009 MacBook running Snow Leopard, my iPhone, and my Apple TV2 all connect to the network fine and have never had any dropping issues.

     

    No, you are right, there are definitely a lot of newer set ups that are being affected. I was just commenting that it seems to be more older set ups, but that's just anecdotal, I really have no idea. WiFi implementation in Lion seems to be very very buggy in general, affecting a wide variety of set ups, which is generally the hallmark of new technology. I would assume something about WiFi in Lion is very very new, and hopefully Apple had a good reason for using it, because it has been a mess.

1 ... 82 83 84 85 86 ... 152 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (82)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.