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Ipod Classic Skips Songs

9824 Views 12 Replies Latest reply: Nov 6, 2013 7:12 AM by wasii RSS
stratplyr Level 1 Level 1 (0 points)
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Jan 18, 2012 6:08 PM

I have just purchased an Ipod Classic 160 gig, it is skipping songs and I see there is a number of you out there that have the same problem. Most of you have not even been acknowledged by anyone from apple to help or offer a solution, nor can I find where anyone has offered suggestions. Have I missed somthing?

 

This is my first apple product & have heard that apple is the "nuts"... I'm less than impressed! I have cheap mp3 players that blow this thing out of the water!! Whats more they play all my material & don't ask questions.

 

Sooo have I just blown $250 on a piece of rotten apple or does someone have a solution to this issue.

 

Thanks for any help.

iPod classic 160GB (Late 2009)
  • Bilbo_cheshire Level 4 Level 4 (1,765 points)
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    Jan 26, 2012 8:17 PM (in response to stratplyr)

    How big are your skipped songs, are they compressed for iPod?

    Does your skipped song plays normally on iTunes?

     

    iPod Classic has a 32MB cache, so it shouldn't skip songs that are compressed like MP3, even if you are running or jogging, unless your iPod hardisk is problematic, and the transfer to the cache is intermittent. Do a Disk diagnostic as posted here by tt2.

    https://discussions.apple.com/message/17028567#17028567

     

    Have a nice day!

  • simonfromcorsham Level 1 Level 1 (0 points)
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    Feb 3, 2012 10:01 AM (in response to stratplyr)

    I have the same problem.  My old Classic starting picking on certain artists and refusing to play them, just skipped through the songs.  It was gradually adding new artists to its banned list, grew from 1 to 7 in about 12 months, which was worrying.  I re-installed iTunes, reset the ipod etc no luck.  I have copied the songs to a friends iPod and they play fine, as do they on my iPhone - the problem was the Classic iPod. 

     

    I sent it off under warrenty and they said it was uneconomical to repair and gave me a full refund.  I have just bought a new 160gb Classic (need this size for all my music) and exactly the same thing is happening with the same artists!  This seems to me to be a Classic issue?

     

    Can anyone help me please?

  • Bilbo_cheshire Level 4 Level 4 (1,765 points)
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    Feb 3, 2012 9:01 PM (in response to simonfromcorsham)

    The temporary fix for skipping songs is to do a iPod Reset

    Press Menu and Center button simultaneously for about 10 secs, till the Apple logo comes ON. then release the buttons

    Select your prefered language.

    But sometimes this doesn't work as the skipping comes back, when your cache is full.

    You maybe rught it is a iPod Classic issue, but I think it is the updated  firmware.

     

    The new Classic firmware 1.1 or later, has issues with playing Joint Stereo encoded files.

    You can verify that your problem files are encoded as Joint Stereo by looking at the properties or Get Info on the problem songs.


    Most people just use 3rd party app, MP3 validator, to correct the problem, but if you are using AAC,  re-convert them as regular Stereo. use iTunes converter AAC->MP3->AAC.

     

    Good luck!

  • simonfromcorsham Level 1 Level 1 (0 points)
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    Feb 5, 2012 10:59 AM (in response to Bilbo_cheshire)

    Thanks - I downloaded MP3 validator, followed the tutorial that I found on Google and it worked.  The problem, according to the guy that did the tutorial is the MPEG headers.  The firmware is less tolerant of corruption in the headers than in older versions.  MP3Validator fixed the problems and by re-syncing my iPod, all the affected tracks now play fine.

     

    After nearly a year of hassle the problem is finally solved!

     

    Ironicaly I went into the Apple shop yesterday, before reading your post, but they didn't have a clue.  If it is a Firmware issue affecting only Classics, which it seems to be, then shouldn't Apple be doing something about it - or at least know about it!

  • Bilbo_cheshire Level 4 Level 4 (1,765 points)
    Currently Being Moderated
    Feb 8, 2012 4:40 AM (in response to simonfromcorsham)

    I agree with you, Apple should be doing something, at least to maintain the Image that Steve Jobs built, but he has gone and now, I think they are more interested generating profits from the newfangle gadgets and don't want to waste their resources, on an end of line product. It is all about $$$, which they never learn when the sack S.Jobs, and go into the Red.

     

    This problem surfaces in 2008, and even with the latest iPod Classic, there is no improvement or bug fixes, but as you can see in these forums, more bugs are hitting the older iPod Classic, which would timeout the iTunes interface algorithm.
    Well, would you design a subway system, with both Bullet train and Steam engine loco running on the same track, would be better to take off the Steam Engine, or else your train schedule would be a nightmare as the Bullet train has to slow down to the speed of the Steam Engine loco.

    BTW, the Apple Shop people may not be software engineers, just some manager nephew or niece waiting for a better job, but only know how to use the iPhone 4S.

     

    PS: If the solution works, perhaps you can marked it as Answered or helpful or else the Thread will go into hundreds, not that I bothered, I just see and help any post, if I can, no matter how repeatative I can be.

     

    Have a nice day!

  • Bilbo_cheshire Level 4 Level 4 (1,765 points)
    Currently Being Moderated
    Feb 8, 2012 4:00 PM (in response to stratplyr)

    Stratplyr, thanks, that will help the hundreds out there trying to find a fix for the song skipping.

    Have a nice day!

  • vickifromvic Level 1 Level 1 (0 points)
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    Jul 4, 2012 4:16 PM (in response to simonfromcorsham)

    Hi,

    I have this problem also and would just like to clarify a couple of things. Do you take the songs off your iPod before resetting? Also for using the MP3 validator, do you do this is the iTunes library and then reload it all to the iPod or do you do this on the iPod. Do you remember the tutorial you used on google as there are a number of different things to look at? Thanks.

  • Bilbo_cheshire Level 4 Level 4 (1,765 points)
    Currently Being Moderated
    Jul 4, 2012 10:29 PM (in response to vickifromvic)

    Resetting the iPod doesn't effect the song files, it just release some resource/memory that may cause a frozen iPod.

    Yes, run the MP3 Val for all the song in the iTunes library, then Sync the library to the iPod.

  • TooDarkPark Level 4 Level 4 (1,495 points)
    Currently Being Moderated
    Jul 4, 2012 11:09 PM (in response to Bilbo_cheshire)

    I'm wondering what iPod Classic model everyone has. I remember the first 160GB Classic that I had had this skipping problem and it was fixed with a firmware update. I also had bought a 120GB classic  when they were introduced and that one never had a single problem.

     

    I sold both of those iPods back in January.

     

    I bought a new 160GB Classic at BestBuy a few weeks ago and this one too does not have the skipping problem. Like the 120GB, it has been a perfect iPod right from the start, running 2.0.4 formatted for Mac.

  • vickifromvic Level 1 Level 1 (0 points)
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    Jul 15, 2012 1:12 AM (in response to Bilbo_cheshire)

    Thanks for your help, I've done as you suggested and so far so good.

  • wasii Level 1 Level 1 (0 points)
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    Nov 6, 2013 7:12 AM (in response to stratplyr)

    I am having the same issue with my ipod classic 80gb ... the songs are randomly skipping but works fine when played on iTunes, i did use mp3 val, it helped fix all the error songs. BUT when i'm connectin my Ipod to iTunes, and sync; iTunes freezez and stops responding and so i syncd about 20 songs to test it. All 20 songs got syncd BUT still few songs were skipping!!

     

    any advice as to what can be done to resolve it?

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