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iPad2 Home Button unresponsive

41320 Views 98 Replies Latest reply: Mar 14, 2014 6:49 AM by davidhassan RSS
  • Denver CB Calculating status...
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    Jul 15, 2011 1:26 PM (in response to Nakaima)

    Hi everyone,


    I also had the same problem like less than a month after I purchased my iPad 2. I used to think that it was due to the iOS update to 4.3.x, as I got mine out of the box with the version prior to that, and didn't have problems before I updated.


    However, it could also be that the home button pad had accummulated oil/dirt from our thumbs, which get in the way of it working properly.


    Here's what I did:


    1. Turned off my iPad2.

    2. Wet my thumb with alcohol (not too wet, say a drop or two), and pressed down on the home button and rubbed the alcohol in in a circular motion. The idea is to let the alcohol break down the oil and dirt.

    3. Wiped the home button thoroughly with a clean cloth (i dont recommend tissue or cotton as it might leave residue that could again 'clog' the inside perimeter of the home button.


    Before I did that, my home button was responding in around 1 click out of 20-30 tries. After cleaning, the home button now responds in 9 out of 10 presses.


    Let us know if you try and find that this works for you as well.

  • giboteman Calculating status...
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    Aug 2, 2011 8:02 PM (in response to Nakaima)

    This may sound funny, but i noticed a pattern, try blowing air at the bottom of the iPad, where the connector slot is located. mine will work for a couple of times after blowing. But still not enough to fix the problem.

  • shinkirou Calculating status...
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    Aug 24, 2011 8:26 AM (in response to Nakaima)

    I'm having the same issue with my iPad2 purchased here in Canada the day it came out.  The iOS is still at the factory level.  I've recently been experiencing an intermittently unresponsive home button, and it bugs the **** out of me.  I will contact Apple Support to see what they say.

  • dawgdchi Calculating status...
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    Aug 24, 2011 11:47 AM (in response to shinkirou)

    Does anyone have an estimate of how long repair takes after you send it off via UPS?

  • psychosinks Level 1 Level 1 (0 points)
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    Aug 24, 2011 1:25 PM (in response to Nakaima)

    Use multi finger gesture. Google it.

  • Mickysipad Calculating status...
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    Sep 6, 2011 8:23 PM (in response to man290663)

    My home button was starting to act up I did the home+ off button hard reset and it's working great now so maybe there will be an update soon.

  • elfi21 Calculating status...
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    Sep 20, 2011 10:28 PM (in response to Nakaima)

    I have the same problem with my iPad2 (had it for about 2 weeks).  I tried all the standard -- factory reset, turn on/off, etc. with no luck. I sent it in for repair at Apple and they sent it back the same day having done nothing. The old, "unable to duplicate problem."  It's intermittent, so I can see why!  But it's hella annoying when it doesn't work, especially when I'm stuck in an app.  Pretty dissatisfied with the expensive product that I just bought not working and them not repairing it!  Maybe I'll try just taking it to an Apple store instead.

  • pointy_b Level 1 Level 1 (15 points)
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    Sep 28, 2011 10:13 AM (in response to Nakaima)

    It's best to take it into an Apple store. I had this problem with my iPhone 4... the Apple employee saw that the home button was intermittent, and she immediately swapped my defective phone for a new one. Make sure you get the AppleCare for two years... my iPhone 4 home button didn't start malfunctioning until after a year or so.

  • LoraGarcia Calculating status...
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    Jan 15, 2012 12:57 PM (in response to JoohanR)

    That seems to have worked for me also.  So that leads me to believe that connecting and reconnecting the charger is messing the home button up.  Blowing does work though!

  • Erik dercf Calculating status...
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    Jan 21, 2012 1:35 AM (in response to Nakaima)

    I just bought an iPad 2 for my wife and I had problems with the home button not responding at first I thought it was just a touch issue but my wife went away on a business trip and continued to have a non responsive home button.  I rebooted the pad to no avail.  So I've sent it in to service center here in Korea where we live I hope the service center sorts it out but reading this discussion makes me say bad Apple.


    It is a very frustrating problem good luck all.

  • 20100levesque Calculating status...
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    Jan 25, 2012 5:19 PM (in response to philter123)

    Surprisingly enough your trick made my home button work like brand new. I had this issue 3 months after purchase: took it back to the apple store... and the problem wasn't there anymore! It went on and off every month... I've tried everything: hard reset, soft reset, multi-gesture, restoring, taking apps off, closing apps, blowing in the connector: you name it.


    Finally the pressure at the right of the button made it for me. I'm kind of hoping the problem re-appear to be sure that pressing to the right of the home button is really the fix!

  • peacock1982 Level 1 Level 1 (0 points)
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    Feb 8, 2012 6:39 AM (in response to Nakaima)

    A solution for the brave or at least those who are out of warranty

    Hey guys I have had this problem with a half responsive button, I have written the below article which has fixed my home button.

    I had bought a replacement button but was daunted by the job at hand in taking the phone apart. Have a read and post your comments to let others know if it helped you too. Richard applecor:apple:



  • nadamala Level 1 Level 1 (0 points)
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    May 4, 2012 6:37 PM (in response to Nakaima)


    I was also facing the same problem.

    After several trails, I found a final solution. For last four 4 days my Ipad home button is doing good.

    Goto Settings-->General-->Reset-->Reset Location Warnings.

    Restart the Ipad by switching off switch On.



    Madhu Nadamala

  • nadrojjordan Calculating status...
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    May 4, 2012 7:01 PM (in response to nadamala)

    A lot of people have posted "solutions" like this, but I think it's important to remember that correlation does not equal causation.  Many have returned to say that it didn't actually fix this problem.  This is the nature of intermittent problems.  After dealing with this for some time, we took it back to the Genius Bar.  It happened in front of them.  They agreed it was broken.  They replaced it.  The new one is perfect.  Your iPad is broken people, take it in and get it fixed.  There is no magical fairy tale solution for an intermittent button.

  • Encrypted11 Level 2 Level 2 (350 points)
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    May 4, 2012 8:03 PM (in response to nadamala)

    Resets won't work at all.


    If the device is out of warranty, try the alcohol fix.


    Use alcohol based solutions but not nail polishes. Hand sanitisers with high alcohol content do work and rub the alcohol on the home button a little at a time. Don't turn the device on until the home button doesn't feel like there's water resistance when pressed.

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