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Bluetooth Firmware Update problems

1387 Views 10 Replies Latest reply: Feb 17, 2006 8:03 AM by Martin R. Lerch RSS
Carlos Lopes Calculating status...
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Sep 21, 2005 1:45 PM
I am trying to apply the Bluetooth Firmware Update 1.2 to my D-Link DBT-120 (Rev. B4) to get headset compatibility but the updater fails to flash the device.
I checked the Console and found a message about dfu move failure.
I got this behavior using a PowerMac G4 with MacOS X 10.4.2, 10.3.7, 10.3.8, 10.3.9. Also on an eMac G4/800 with Mac OS X 10.4.1.
Can anyone help me, please?
  • Larc Level 3 Level 3 (905 points)
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    Sep 15, 2005 4:58 PM (in response to Carlos Lopes)
    Carlos Welcome to Apple Discussions
    Did you Repair Disk Permissions before you ran the Bluetooth Firmware installer?
    After that did you use the Bluetooth Setup Assistant?

    You should only have one System on your computer, 10.4.2 ?
    (you listed other systems)
  • Larc Level 3 Level 3 (905 points)
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    Sep 18, 2005 11:22 AM (in response to Carlos Lopes)
    Glad to hear things worked out--- Way to go!
  • Jamie Saward Calculating status...
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    Sep 21, 2005 1:45 PM (in response to Larc)
    I've also been having problems installing the Firmware updater 1.2 and the Bluetiith update 1.5. It seems to install okay, but when I go to run the Bluetooth Serial Utility or Bluetoo Setup Assistant, I get the message

    'No Bluetooth Hardware found. In order to use this application, you must have a Bluetooth module. Please verify that your Bluetooth hardware is properly attached to the computer.'.

    I've got a PowerBook G4 and it does have a BT module, which used to work, but it now says Bluetooth: Not available. I've read other posts on this and have tried various suggestions with no luck. My problem is not intermitent, it has been gone for a couple of months and has not made an appearence. COuld my internal module be damaged or is this a system bug? I'm running OS X 10.3.9.

    Cheers, Jamie
  • Waully Calculating status...
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    Nov 14, 2005 11:18 AM (in response to Jamie Saward)
    Same problem here, Powerbook G4 12", wanted to update to 1.2 it says i have no bluetooth device.

    Note: bluetooth works, i was able to synch with my mobile phone.
  • Alexander Traud Level 4 Level 4 (2,690 points)
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    Nov 18, 2005 6:56 AM (in response to Waully)
    Try repeatedly.
  • Waully Level 1 Level 1 (15 points)
    Currently Being Moderated
    Nov 30, 2005 2:24 AM (in response to Alexander Traud)
    Nope, Repeated trying is not working, even with/without restart...
    Powerbook G4 12", Mac OS X (10.4.3)
  • Nic11 Calculating status...
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    Nov 30, 2005 12:08 PM (in response to Carlos Lopes)
    I am having similar problems as well. I have previously been able to connect my Blackberry to my Mac (is a discoverable item on my PDA) and a printer. I just went to connect to a new bluetooth capable printer and I'm getting the message that I have no Bluetooth hardware and there is no information available on my computer for it.
    Powerbook G4 15", Mac OS X (10.4.3)
  • Martin R. Lerch Level 1 Level 1 (35 points)
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    Feb 17, 2006 8:03 AM (in response to Carlos Lopes)
    I had the same problem. M2500 from Plantronics worked fine under Panther, then I upgraded to Tiger and it didn't work anymore. The pairing worked, but the device was not recognized in Sound In/Out.

    Here is what you need to fix this problem:

    1. Tiger Developer Tools installation

    Here is what you need to do:

    1. In Finder select "Go" from the Finder menu, then select "Go to Folder" and type in the following path: /Developer/Applications/Utilities/Bluetooth/

    2. Double click on "Bluetooth Explorer"

    3. Select "Utilities -> Show Device Cache"

    4. Now you should see a list of devices, and you should also see the M2500. Select M2500 and click on "Delete Selected Devices".

    5. Close the Device Cache window and quit out of Bluetooth Explorer.

    6. Now click on the "Apple Menu" top left corner and select "System Preferences" and click on the "Bluetooth" icon to bring up the Bluetooth preferences.

    7. Select the "M2500 by Plantronics" item in the "Bluetooth Devices:" list and delete it.

    8. Now click on the "Device" tab and select "Set Up New Device..." and follow the setup pairing process. (the pairing code is "0000").

    - Step 1 should be "Introduction" - click Continue
    - Step 2 should be "Select Device Type" - select "Headset" and click on Continue
    - Step 3 should be "Bluetooth Headset Set Up" - Now bring your M2500 in pairing mode (turn on headset by pressing and holding the on/off/volume up/volume down button. Once headset is turned on push the volume switch to the up position, hold it and press the talk button by the microphone until the light flashes red and green continuously). Now the M2500 is in pairing mode and you should see the M2500 in the list of discovered headset devices. Select it and click the "Continue" button.
    - Step 4 should ask you for the pairing code. Type in "0000" (4 zeros) and press the button to proceed.
    - Now the computer should gather additional info and .... voila.... M2500 paired and set up.

    Have a look in the Sound - System Preferences panel. You will now see that "M2500 by Plantronics" is usable and selectable in the Output and Input panel.

    Now you can set up so that iChat uses your headset for sound in and out.

    Hope that helps.
    Powerbook G4 17 1GHz, Mac OS X (10.2.x)


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