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Diagnostic Mode, My iPod Classic doesn't have a FW Jack

57382 Views 91 Replies Latest reply: Mar 1, 2014 1:01 PM by turingtest2 RSS
  • SandraHoutz Level 1 Level 1 (0 points)

    okay working on it right now ... hope this doesn't sound stupid ... once that "Transfer" playlist is done ... should I delete it and create another ... the question is how will the ipod "know" to pick the next songs?

  • turingtest2 Level 8 Level 8 (43,955 points)

    If your iPod has room for everything then you can change the options accordingly and delete the redundant playlist. Alternatively just change the name to something you prefer, like "Sandra's iPod Tunes".



  • SandraHoutz Level 1 Level 1 (0 points)

    still got stuck any other thoughts or should I quit working with it and get another?

  • turingtest2 Level 8 Level 8 (43,955 points)

    Then the chances are that the drive has had it. They don't last forever. Probably time to think about a replacement, though you might want to consider whether you want to replace it with another hard drive model or something like an iPod touch that has solid state memory.



  • SandraHoutz Level 1 Level 1 (0 points)

    that's what I am figuring at this point and I'm tired of fighting with it ... lol .... I really appreciate all your help though!

  • venno12 Calculating status...

    I have a similar problem with my IPod 6gen 80gb. I bought it second hand and it worked fine for a year, but today I dropped it. It wasn't high or anything but after that it turned really slow. It still plays most songs, with others it loads for a while and then skips. If i connect it to my PC it will show the ipod in my computer, but I can't do anything with it. And PC goes really slow. Itunes won't recognize it, floola won't, I can't open the Ipod from my computer or even right click the icon. Also the Ipod now shows i have only 200MB of free space, but I had like 40 GB before and everytime I disconnect from the PC the Ipod restarts and goes to original settings.

    On top of all that the hardrive started making a lot more noise, similar to normal but repeatedly and sometimes a high pitch buzz.

        A lot of details, but I just wanna be precise.


        I did the diagnosis:


    Retracts: 9

    Reallocs: 72

    Pending Sectors: 72

    PowerOn Hours: 225

    Start/Stops: 12783

    Temp Current: 27

    Temp Min: 5

    Temp Max: 54


    I've got a bad feeling about this....

  • SandraHoutz Level 1 Level 1 (0 points)

    Sorry to hear I gave up on mine and went to EBay and picked up a new one there ... I was tired of fighting with mine ... anyplace to re-sell them?

  • turingtest2 Level 8 Level 8 (43,955 points)

    I think your history and other symptoms paint a fairly clear picture even if the current level of pending/reallocs isn't that high. Probably time to call it a day on this one. IIRC 54deg is outside the design operating temp. range.



  • das_ist Calculating status...

    retracts :15

    reallocs  0

    Pending sectors :1

    power on hours 74

    start/stops 24098


    My ipod video 5G keeps freezing while im listening to songs, but carrys on playing songs again after a few seconds. Already reformatted it and resynced it and still doing it.


    any suggestions please?



  • turingtest2 Level 8 Level 8 (43,955 points)

    I can't say for certain, but your symptoms would suggest that sometimes it is taking the iPod a few goes to read the next chunk of data. It is not so bad that it can't read the data at all which is why your stats don't look that bad, but they don't always read at the first attempt causing the delay. If the drive is highly fragmented that can also intoduce delays into the reading process.



  • das_ist Level 1 Level 1 (0 points)

    Ok, suspected faulty HD? Could it be a logic board causing the issue? See below.


    Ok so initially i was having a problem with my ipod and lack of sound in one earphone. Checked different earphones and still same problem.


    Bought a new back plate with audio jack and battery in etc and installed. But in doing so broke the connector attaching it to the logic board. worked ok for a week but eventually failed. Suspected due to logic board so bought a new one and installed.

    after new logic board installed everything was working fine, sound in both ears, but ipod was operating abit slower than usual and would randomly freeze during songs and then continue playing again.

    Im assuming its the logic board rather than the hard drive as the hard drive was working fine before new logic board was installed.


    Thanks for your advice

  • turingtest2 Level 8 Level 8 (43,955 points)

    If the HD is really on the way out I'd expect to see more obvious signs with lots of pending sectors, or lots of reallocs following a format. Can't say I've any experience with changing logic boards. Swapped out a few batteries on 5th gen. ages ago which went OK, but the kids managed to drown one and drop the other since then.



  • MAC book pro user thats not so pro Calculating status...

    my numbers:

    Retracts; 1

    Reallocs: 0

    Pending Sectors: 296

    PowerOn Hours: 23

    Start/Stops: 4514

    Temp: Current 29c

    Temp: Min 14c

    Temp: Max 53c


    My ipod classic is only a year old!! I live in saudi Arabia... so could hot temperatures affect this? I have a mac book pro and when i plug my ipod in the ipod says that it is connected but when i look at my computer it doesnt show up! and it doenst show up in itunes either!!! WHAT should i do!!?? The ipod plays perfect i can listen to music and charge it I just cant add new music because it wont show up!!!

  • gautamfromsheffield Calculating status...


    i did the manual diagnostic on my ipod classic 20gb 4th generation

    it shows that


    retracts - 381

    realloc - 253

    pending - 663


    the HDD scan - says PASS 19gb    


    when i try to format/erase the disk using my mac - it say either teh disk is not mountable in FAT 32 format, or no STAT disk in mac os extended format.


    i dont know whats going on, can you guide me .



  • turingtest2 Level 8 Level 8 (43,955 points)

    It has probably had it...


    You could see if a friend with a PC has any more luck formatting it.



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