Skip navigation

What's Supposed to Happen After I rent A Movie?

1527 Views 5 Replies Latest reply: Feb 10, 2012 9:22 AM by Winston Churchill RSS
Bonesaw1962 Level 4 Level 4 (1,200 points)
Currently Being Moderated
Feb 9, 2012 4:25 PM

Have a new Apple TV (Christmas 2011), tested download speed of 5.6 mbs.  I browsed for a movie (Alien) entered my iTunes credentials and confirmed my cc info. amd it appeared to have been accepted.   Then nothing happened.  I'm not sure if there should be some indication it is downloading or not.  Also, once it is downloaded, will it be visible from the main Apple TV screen?  This is my first foray into movie rental, so I appreciate any advice you can give me.  BTW, internet connectivity is OK.  I am composing this on the same internet connection I have the ATV connected to. 

Dell, Windows XP
  • Winston Churchill Level 10 Level 10 (81,670 points)

    Once rented the movie will appear on the left of the top shelf when the movie menu is selected. it will begin by showing you how much has downloaded and continue to update this until it is fully downloaded at which point it will then tell you, you have 30 days to watch it.

     

    Additionally at the point at which it calculates you can begin to watch the movie and it will complete downloading before you reach the end of the movie, it will tell you. It will tell you this regardless of which screen you are on.

  • Winston Churchill Level 10 Level 10 (81,670 points)

    If you turn the Apple TV off or watch something else, the rental will be deleted from the drive on the Apple TV, it should still remain on the top shelf though.

     

    Try going to settings > general > iTunes store > check for rentals.

     

    If that doesn't help, try restarting.

     

    If your download speed is correct, you should be able to start to watch your rental within a few minutes, if not almost immediately.

  • Winston Churchill Level 10 Level 10 (81,670 points)
    Currently Being Moderated
    Feb 10, 2012 9:22 AM (in response to Bonesaw1962)

    Sometimes a bit slow, but yes they are usually quite fair.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.