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Iphone 4S wifi problem

337587 Views 422 Replies Latest reply: Apr 6, 2014 7:49 PM by guhanmathi RSS Branched to a new discussion.
  • Climberfx Calculating status...
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    Feb 10, 2012 2:44 PM (in response to shaheeriqbal)

    Hey Guys. All this expeculation is nice, but the thing is: I don't want to make any of this things the rest of my life to be able to use my wifi. This need to be solved by Apple only, not by, reset, or buying a new rolter, or turning on and off. This all is an absurd. I has happy with my iphone 4, that i pass to my sister and pick this new one 4s.

    Apple, Where is the solution?

  • YoYofrBC Calculating status...
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    Feb 11, 2012 6:50 PM (in response to shaheeriqbal)

    Hi everyone.  I'd like to ask all on this thread that have wifi problem on iPhone 4S if you are using Skype.  I just found out that it is the app that causes wifi dropping the moment you use it and keep on background.  Just delete it and don't use until it's updated.


    I got my iPhone 4S exchanged at Apple Store twice and i can't believe that they exhibit the same problem on all 3 units i had. Now, after deleting Skype and restoring/reboot my iPhone 4S (iOS 5.0.1), everything's fine.


    Hope this helps and all here will not be wasting their time doing all reset, change routers, turning on-off etc.

  • Gardenia22 Calculating status...
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    Feb 11, 2012 9:33 PM (in response to shaheeriqbal)

    I had the same problem you guys have.  After doing EVERYTHING: rebooting, going to apple store to change the phone, reseting my phone, getting VERY frustrated,  I went to You tube and I listened to this guy who said to change the channel from automatic to 6 and it works! I have an airport extreme, so for those with Airport Extreme, please  try it. I am so happy!!!!

  • YoYofrBC Level 1 Level 1 (0 points)
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    Feb 11, 2012 9:40 PM (in response to Gardenia22)

    I hope the prob won't come back on your iPhone as I also did that on my Airport Xtreme and also used 6.  It went good a couple of days when I'm not using Skype but when I used Skype again, my wifi drops again.

  • Gardenia22 Level 1 Level 1 (0 points)
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    Feb 11, 2012 9:42 PM (in response to Gardenia22)

    For those with Airport Extreme:  Go to Airport Utility, click on Base Station, click on manual set up, click on Wireless, click on Radio Channel selection: change from automatic to manual, click on edit, on "2.4 GHz channel" put a 6, and in "5GHz channe"l:  leave the number 149. Click OK.

  • Gardenia22 Level 1 Level 1 (0 points)
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    Feb 11, 2012 9:45 PM (in response to Gardenia22)

    Okay YoYofrBC, i am glad you told me. At least I don't use skype as much as I need the wifi, so I can live without skype.

  • StevePNJ Calculating status...
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    Feb 12, 2012 6:15 AM (in response to shaheeriqbal)

    I have a similar issue.  My iPhone 4S worked fine for a month.  Between my wife and myself, we have 2 ipads, a nook and 2 iPhone 4S's.  Every device except for my iPhone easily connects to my wireless Verizon router.  I cannot and have tried everything including 2 calls to Apple and Verizon.  I aslso have a mifi card.  I can connect to that only after a reset and as long as I don't try to connect to my Verizon router.  Once I try to connect to my router, it blows out the mifi connection and I have to reset.  The message always is -- Unable to connect to network [name of network].  HELP

  • Koolaid86 Calculating status...
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    Feb 12, 2012 5:13 PM (in response to shaheeriqbal)

    Too many people having the same problem - iPhone 4S not connecting or dropping connections on wifi.  One shouldn't have to purchase a new router, or "fix" the router to work with the phone if it is working with everything else fine.  There is a reason the default on a router is "automatic" - the phone should be smart enough to find the channel, not the other way around.


    I have the same issue at home and at work (a community college) - the wifi won't connect (or freezes the connection), I re-boot the phone and it does or I shut the wireless off and on and it connects, etc.  Shouldn't need manual intervention to connect.  Now with limited data plans could become an even bigger issues when the phone can't/won't connect to wifi and data downloads hit the 3G/4G service instead.  A conspiracy?


    It would be nice if Apple would confirm there is a problem and say it will be fixed in a patch, or that they can not replicate the issue.  Either way, thousands of people and multiple forums can't be all wrong..


    Please help.





  • Climberfx Level 1 Level 1 (0 points)
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    Feb 12, 2012 5:23 PM (in response to shaheeriqbal)

    The Skype thing aparently solve the problem for me. I instead, using IMO, and i love it because it's all in one. MSN, Facebook Chat, Skype, Steam, etc...

    But, i still saying that need to be solved by update from Apple.


  • StevePNJ Level 1 Level 1 (0 points)
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    Feb 12, 2012 5:35 PM (in response to Koolaid86)

    Well, what do you know!  Called Verizon Wireless this morning.. they heard my tale of woe, and they are sending out a new iPhone 4s!!!  Verizon really stepped up and won a customer for life!

  • annefromva Calculating status...
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    Feb 13, 2012 7:36 PM (in response to shaheeriqbal)

    Wifi problem iPhone 4S on home network.  Worked fine for a couple of months, then problem developed. Have Time Capsule router and Airport Express booster. iPad2 wifi works perfectly in same setting.  iPhone4S will locate and hold wifi when I am very close to Time Capsule, but not when I am very near Airport Express and not elsewhere in the house.  Have tried shutting off wifi and then on again, also tried powering off and then on again. Software is up to date, but I haven't fiddled with the router settings. Should I?  I use my iPad in the house more than my iPhone, so I don't want to disturb what is working well. Suggestions appreciated.

  • annefromva Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 14, 2012 9:04 PM (in response to annefromva)

    In my case, the fix appears to be a newly-available firmware update to Time Capsule and Airport Express.  I opened the Airport Utility app on my iPad2, and both icons (Time Capsule and Airport Express) showed new updates available.  When I installed them, my iPhone 4S magically was able again to get and retain a wifi connection, even in the far reaches of my house.  The firmware update is 7.6.1.  So far working perfectly.  Hope this works for others.  Note, I did not have to alter any router settings, just install the update.

  • iHooked Calculating status...
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    Feb 15, 2012 10:59 PM (in response to shaheeriqbal)

    Like most of you, *at home* my iPhone 4S had full WiFi connection but no internet. I could sync apps via WiFi (like iTunes and Things), but I could not get any internet apps to work. (It all worked fine at work and at WiFi hot spots.) So, I took one of my two AirPort Express Base Stations from other areas of my home and plugged it into the internet cable at my iMac. Now, I have no AirTunes in my living room (until I buy a new AEBS), but I DO now have internet on my iPhone at home! (The AirPort Express Base Station must be plugged into the internet connection.) I hope my solution might work for others. Good luck.



    In the past couple weeks, I've lost *telephone* service! In this latest challenge, I've found that I simply (I say "simply" but doing anything special to make this thing work normally is unacceptable) need to go into Settings : General : Network, and turn off/turn on "Cellular Data". It seems to reset the signal. I even had AT&T on the phone for over an hour troubleshooting this challenge and their answer was to send a tech to my area to inspect the towers.


    Good luck, everybody.

  • trickstyx Level 1 Level 1 (0 points)
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    Feb 16, 2012 2:44 PM (in response to shaheeriqbal)

    hi guys,so i noticed that my iphone 4s was getting sluggish,and if im around more than one person with an iphone i drop connection.i did a hard reboot and it was supper fast again!! but the next day i got to work when we went on break my phone AGAIN had slugish or no Wifi connection!!! This is frustrating im starting to think its my phone becuase their phones are working fast and with no problems.also i lose bars while theirs are perfectly browser just stops working or is insanely slow!!! its my first ipone and im on Sprint ,so i expected some isues ,but this is extremely frustrating!!!! if anybody has any help i would appreciiate it immensly

  • te mako Calculating status...
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    Feb 17, 2012 2:19 AM (in response to shaheeriqbal)

    same here. worked perfectly fine, but since about 2 weeks - no wifi at all. does not even connect at all, no ip address nothing coming up again. used to work at work, home and at local cafe - stopped completely. use to get through to accept authorisation but that's it, no wifi any more. what will apple do about that? = (

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