6 Replies Latest reply: Jul 10, 2014 12:41 AM by KaylaDolores
Bjga Level 1 Level 1 (0 points)

I can not get the email , Id to verify to FaceTime


iPad
  • 1. Re: Why will FaceTime not verify my email
    pjl123 Level 5 Level 5 (6,135 points)

    Some ISP spam filters see that email as spam.  Look in your spam filter, if you have one, and see if it is hiding there.   In my case, they sent the verification email almost immediately.

  • 2. Re: Why will FaceTime not verify my email
    Todd Shirley1 Level 1 Level 1 (5 points)

    I had the same problem and was so confused because I could verify my email fine on FaceTime on the mac.

     

    HERE'S WHAT WORKED FOR ME: I signed out of Facetime on my mac and then I could sign in on my ipad. Suddenly after 50 attempts, my ipad verified instantly (it didn't even send an e-mail, it just verified instantly). I guess being signed in on my mac caused some kind of conflict on Apple's servers. Now for the funny part: I was immediately able to sign-in again on my mac and now both my pad and mac have working FaceTime. You just can't be signed in on your mac when you are trying to setup FaceTime for the first time on the iPad. I guess.

  • 3. Re: Why will FaceTime not verify my email
    ank.sandhya Level 1 Level 1 (0 points)

    This worked for me,

     

    Go to FaceTime settings and login through your apple id.

    It will ask for email address for verification. Give your secondary email address used in your apple account.

    Voila! It will verify, then you can add your primary email address to FaceTime also.

  • 4. Re: Why will FaceTime not verify my email
    jehrke7 Level 1 Level 1 (0 points)

    I think we have a solution if you are not able to get an email address to verify correctly in FaceTime on your iPad.  If you go to Settings>General and then scroll to the bottom of the page...you'll see Reset Settings.  Select that and then select Reset All Settings.  Once you have done this you should be able to set up FaceTime normally again.

     

    This worked for us after hours of frustration!

     

    Hope this helps someone....

  • 5. Re: Why will FaceTime not verify my email
    Lizxxx Level 1 Level 1 (0 points)

    This fixed my issue! Thank you tons... I was going crazy trying to figure out what the problem was.

  • 6. Re: Why will FaceTime not verify my email
    KaylaDolores Level 1 Level 1 (0 points)

    jehrke7:  Thank you.  I tried what you suggested... and it worked.  :-)