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Can't Delete VPN Profile

93795 Views 13 Replies Latest reply: Dec 24, 2013 5:52 AM by Templeton Peck RSS Branched to a new discussion.
NiGHTS62 Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 9, 2010 9:33 PM
Does anyone know how to delete a VPN profile in IOS 4? The manual says if you go to Settings -> General -> Network -> VPN and then pick the configuration profile by touching the blue arrow and then scrolling to the bottom and clicking the delete button you can delete a configuration profile. On my phone there is no delete button.

The reason I ask is that there is an existing profile that is not working when I try to add a new on with the same name it fails I suspect because one already exists. I also tried using the configuration utility but that did not work either.
iPhone 4, iOS 4
  • chrisdrosos Level 1 Level 1 (15 points)
    Currently Being Moderated
    Nov 23, 2010 3:51 PM (in response to NiGHTS62)
    Check under Settings > General > Profiles.

    If your VPN wasn't manually configured, it was configured using a configuration profile.
    Check the installed profiles. One of them should contain a VPN payload.

    Delete the profile to remove the VPN configuration.
  • Proneal Level 1 Level 1 (0 points)
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    Jan 23, 2012 8:51 AM (in response to NiGHTS62)

    Go to Settings > General > Reset > Reset Network Settings. The VPN should then be cleared.

     

    Note: All WiFi will be cleared also

  • engquist Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 14, 2012 5:22 AM (in response to chrisdrosos)

    I tried Settings > General > Reset > Reset Network Settings.  VPN connections that I can't delete still appear.

     

    Then I tried also the Settings > General > Profiles - but there is no "profiles" under settings > general on my iPhone 4s running 5.0.

     

    Can anyone provide support/assistance just telling me how I can remove the dozens of VPN connections that were created using a configuration file I got from my VPN (I live in China and need one to get around the Great Firewall).

  • Fallatah Level 1 Level 1 (0 points)
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    Mar 2, 2012 11:24 AM (in response to NiGHTS62)

    Go to Settings > General > Profile > remove unwanted VPN.

  • Mark23 Level 3 Level 3 (975 points)
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    Mar 9, 2012 12:11 AM (in response to NiGHTS62)

    To remove the profile go to the website, your website, where you've enrolled the devices and log in with the account that enrolled the devices.

     

    In the overview of the users enrolled devices, choose to delete the device to have all profiles removed from the devices, at least in my experience.

     

    Hope this helps!

  • Mark23 Level 3 Level 3 (975 points)
    Currently Being Moderated
    Mar 12, 2012 6:07 AM (in response to NiGHTS62)

    Through the profile manager the administrator can also choose to delete particular profiles from your device as long as your device is enrolled.

  • buzzword147 Level 1 Level 1 (0 points)
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    Jun 30, 2012 10:44 AM (in response to NiGHTS62)

    How to delete a VPN profile in iOS

     

    It's actually very easy but not obvious;

     

    - Slide VPN switch to ON (you can't open the profile unless VPN is ON)

    - Tap on the profile to open it

    - Either scroll the prfile box upward OR hide the keyboard and you'll see a big red DELETE VPN PROFILE   button, tap it and the profile is deleted. 

     

    I've learned over time that hiding the keyboard on some dialogs reveals things I've stumbled around for days trying to find answers to.

  • Rodipo Level 1 Level 1 (0 points)
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    Oct 3, 2012 5:33 AM (in response to NiGHTS62)

    Hi All

     

    After much searching I have found this article. This tells you how to delete a VPN profile without having to blow away the Ipad / iPhone, whatever. Not immediately obvious but works.

     

    https://kb.wisc.edu/helpdesk/page.php?id=13868

     

    Rodipo

  • Asr07 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 18, 2013 12:29 AM (in response to NiGHTS62)

    I had the same problem with a VPN app that installed 50+ VPN configs. It seemed that the configs were registered but not the VPN profile such that the removal of the configs is virtually impossible.

     

    I tried the followings with no success:

    - overwrite the VPN configs

    - reset Network Settings

    - reset All Settings

    - factory reset with backup restore (factory reset with no backup restore it does work but it was not a solution for me)

     

    Finally, I found a simple (not elegant) solution to get rid of the VPN configs:

     

    http://www.ibvpn.com/billing/knowledgebase/113/iOS-bug-fix.html

     

    Enjoy!

  • ottosuke Level 1 Level 1 (0 points)
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    Jun 15, 2013 12:26 AM (in response to Asr07)

    It's work!!! Thanks a lot

  • AshrafN Level 1 Level 1 (0 points)
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    Aug 24, 2013 6:51 AM (in response to Rodipo)

    it's works . thanks alots. the good soultion . https://kb.wisc.edu/helpdesk/page.php?id=13868

  • kiel16 Level 1 Level 1 (0 points)
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    Dec 24, 2013 5:13 AM (in response to NiGHTS62)

    Go Settings -> General -> Profile  Delete those VPN installed.

  • Templeton Peck Level 9 Level 9 (57,665 points)
    Currently Being Moderated
    Dec 24, 2013 5:52 AM (in response to kiel16)

    kiel16 wrote:

     

    Go Settings -> General -> Profile  Delete those VPN installed.

     

    PRetty sure that was already established when this thread was resolved almost a year ago.

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