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Can Snow Leopard administer an AEBS?

582 Views 6 Replies Latest reply: Feb 14, 2012 9:29 PM by Sherman Gregory1 RSS
Sherman Gregory1 Calculating status...
Currently Being Moderated
Feb 13, 2012 6:49 PM

I have an Airport Extreme Base Station that has been happily running for years.  It is the flying saucer type and not the 802.11n type.  Since it was last messed with I have probably upgraded Macs several times, and now I cannot get Airport Utility to talk to it.  I am currently trying to use Airport Utility 5.5.3 on MacOS 10.6.8. Airport Utility can see it, but when I try to log into it,  I get an error message that it cannot read the configuration (-6742).  This article http://support.apple.com/kb/HT1998 does not say a lot about this particular model, but sort of implies that I have to have have 10.4 or earlier with Airport Admin Utility 4.2.5 or earlier.

MacBook Pro (17-inch Early 2011), Mac OS X (10.6.8)
  • John Galt Level 7 Level 7 (33,230 points)
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    Feb 13, 2012 8:30 PM (in response to Sherman Gregory1)

    I am 100% certain your version of AirPort Utility is correct, and is the correct version to use with OS X 10.6.8. I believe that KB article is incomplete.

     

    Forget you ever heard about AirPort Admin Utility, in fact if you still have it you can safely get rid of it. AU 5.5.3 will administer your older AEBS just fine.

     

    The problem you are encountering probably can be fixed by connecting it to your computer directly with an Ethernet cable. If that doesn't work you may need to perform a "hard reset" which will wipe out all its settings.

     

    Whatever is going on, it is not a problem with Snow Leopard or your version of AU.

     

    Oh and one more thing - AU 5.5.3 ought to have several firmware versions available to upload to the AEBS. I recommend using version 5.5.1 and no other. The two subsequent versions 5.6 and 5.7 have problems with the AEBS that would cause it to become unresponsive, the only cure being a power cycle. With 5.7 it could run for as long as a several days, or it might need to be reset twice a day. 5.6 was worse. I have no idea why.

  • John Galt Level 7 Level 7 (33,230 points)
    Currently Being Moderated
    Feb 14, 2012 9:57 AM (in response to Sherman Gregory1)

    It is possible the switch might be preventing communication, but I think it's more likely an internal AEBS parameter that has been corrupted. The only way to recover from that is a "hard reset". This has happened to me on rare occasions and there is nothing else that can fix it.

     

    Before giving up on the switch, try cycling its power or try another port. Stranger things have happened.

     

    The last version of AirPort Utility I used for OS X Tiger was 5.4.2. Here is the link: http://support.apple.com/kb/DL839

     

    AU 5.5.3 requires Leopard or later, but I assure you it will also communicate with your AEBS.

     

    I would not bother with any version of Airport Admin Utility. It might work but AirPort Utility 5.4.2 and later will do everything the old AAU did, and more. If you had an older Graphite or Snow, you might need AAU but that's a moot point.

     

    Your configuration file ought to work. In the end you have to be prepared to reconfigure the AEBS. It's just something you get used to after a while...

  • John Galt Level 7 Level 7 (33,230 points)
    Currently Being Moderated
    Feb 14, 2012 10:03 AM (in response to Sherman Gregory1)

    No, the ability to communicate with the AEBS with AirPort Utility is independent of the firmware revisions you specified. If 5.7 is working then let sleeping dogs lie. I had problems with mine but I am nearly certain it was related to a conflict with some fairly new, non-Apple gear.

     

    Can't be overstated - forget about AirPort Admin Utility.

     

    I believe AirPort Utility 5.4.2 and 5.5.3 both have the ability to upload several firmware choices. It just so happened I needed 5.5.1 to maintain reliable service with the new equipment.

     

    Message was edited by: John Galt reason: bold text

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