Tanks for the effort Starsake, but I was already aware of that method. The problem is, that on my computer, and only on that particular computer, I can't copy files larger than roughly 160 mb.
On other xp machines, it works ok, and on vista/7 machines, I can even drag and drop.
Only my own machine acts up :-(
I have a 4G iPhone and am trying to copy to my work PC running XP. Sorry, I wish it was as simple as right click and select copy and paste or paste to but this does not work. When I do what you suggest (that was my initial attempt without even reading your comments) The video image shows up in Windows Explorer but the file size is 0 KB while the actual file size on my iPhone is 3.5 GB and another is 2.5 GB. I was able to copy off a 260 MB file but that is way smaller than the 2 files I need.
Right - similar problem many of us had. The free iExplorer worked great for me - very fast.
Another user suggested iTools, found at http://itools.hk/tscms/index.php?a=webpage&pid=12. It organizes phone files in a friendlier way, though it doesn't have an install program; it's just a nice little EXE - you can make a shortcut, or just leave it on the desktop.
I have tried all sugestion in this post.... and finaly I managed to copy my 2 video files (less than 360MB each) to my PC (windws xp sp3). The main problem now is both files will not play on the pc...
Quick time throws the 2048 error... and other player just will not open it....
Bothe videos plays great on the iphone 4... but no way to transfer them to the pc... and when copied by other methods... they just will not play.....
Hey everyone... not too sure if this issue was figured out or not, but I want to leave a quick note on something that worked for me. I had the same problem... when I tried to copy large videos the progress bar would sit there with no bars indicating the file was being transferred then the progress bar would disappear and the file would be in the destination folder with a size of 0 bytes. After all the messing around to find a solution I tried the Microsoft Scanner and Camera Wizard (Start, All Programs, Accessories, Scanner and Camera Wizard) so far the largest Quicktime file I've been able to transfer is about 500 MB... larger ones fail so I use an App called Wi-Fi Disk for transferring those. By the way, I am using Windows XP Media Centre (Pro) w/SP3. Don't know why it works for me in this way but this definately needs to be addressed.
I can verify that the "retrieve from local backup" method works on Win XP SP3.
I had 4 video files, each totalling over 3GB in size. All were copied from local backup, renamed with .mov file formats and opened in Quicktime without fail.
Previous attempts with Windows Explorer, Scanner and Picture Wizard and other 3rd party apps were ineffective.
In fact, Windows didn't even see that I had 4 videos on my iPhone. It only found 3 of them. Extremely odd.
Thanks bkim028 for an awesome solution; it worked perfectly for me!!!
FYI: I had a 765 MB MOV that would not come off my iPhone. The scenario was the same as for the original poster: went through the copy action, then left me a file of 0 KB. I couldn't email or post the file to YouTube, either. Nothing worked.
However, when I looked in the backup folder, there it was! I renamed it and it works just fine. Thanks again! Nice to know about that backup folder...
Please see the following apple support article for solution, the problem with photo and video sync in windows XP is a windows size limit not iPhone, if you connect directly using explorer (per instructions) and copy manually to destination folder then normally no problem. Is anyone having this problem in Vista or non xp systems? Nb phone needs to be unlocked so turn off auto lock for large files
Importing personal photos and videos from iOS devices to your computer
If you find that not all your photos were imported from your device's Camera Roll after performing the above steps, you can either copy the photos to your computer using Windows Explorer, or you can use additional software such as Windows Live Photo Gallery or Adobe Photoshop Elements 3.0 or later to import all pictures.
To copy the photos to your computer using Windows Explorer:
Connect the iOS device to the computer.
Choose Start > My Computer.
Double-click the logo for the device to browse its camera folders.
Navigate to [iOS device]\Internal Storage\DCIM\100APPLE.
Manually copy the content in this folder to your computer, wherever you would like to store it.
Disconnect your device. Open the Camera Roll and manually delete all the pictures from the iPhone Camera Roll that you just imported.
As mentioned in the orginal and earlier posts, this does not apply. The Windows size limitation is a silly misdirection since it only applies to the camera wizard and not what happens here.
We copied with Explorer, Picasa, or other transfer methods. XP simply loses the device after several hundred megabytes of a file. I suspect that Apple's XP USB driver is defective. The third party utilities do not have this defect.
Just seems lke a poor driver, and since Apple has abandoned XP users (see iCloud support), they will never fix it.
Using this method I transferred 25.8Gb of photos and videos including 876 photos and 138 videos with sizes ranging from 100Mb-875Mb without any issues. I run XP SP3 with latest iTunes and phone was set to airplane mode to avoid interruptions. If this does not work for a specific video:
1) try running a sync which will backup then access backup location (per above); or
2) use Trim function to shorten video then copy as a new video (ie keep original video) so you have 2+ videos with original footage but in a smaller size
Hope that helps