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iPhone Safari resetting itself to Never Accept Cookies

20737 Views 58 Replies Latest reply: Apr 14, 2012 11:00 PM by sjsammydee RSS
  • sjsammydee Calculating status...

    Good idea. Bug report 10713203 filed.

  • sitchey Calculating status...

    Ahh the joys of fourms!! You think you are alone, doing something stupi.  But then you find others with the same prob and you feel better


    Hope Apple fixes this in the next release as its a pain in the ar5e!!

  • bmdennst Calculating status...

    I have the same issue, I opened a ticket with apple too.


    It is happening to me multiple times per day. Use google apps email with exchange sync.


    Just disabled the bookmark sync, will try that out for a few days.


    If anyone figures it out let me know, I'll buy them a beer.

  • abhPremier Calculating status...

    Yes, good idea. I have also logged a bug report id 10798283.

  • marcovi Calculating status...

    I have the same issue, so frustrated. That I found a solution. I don't use safari anymore. I downloaded Opera mini browser works better than safari. Download fro app store -- OPERA mini browser for free.  Waiting for apple to fix and figure it out Good luck!!

  • marcovi Level 1 Level 1 (0 points)

    I have the same issue, so frustrated. That I found a solution. I don't use safari anymore. I downloaded Opera mini browser works better than safari. Download from app store -- OPERA mini browser for free.  Waiting for apple to fix and figure it out Good luck!!

  • Llessur999 Level 4 Level 4 (1,145 points)

    Once you install an alternate browser, is it fully integrated with iOS?  i.e. If you click a link in an email or elsewhere, does the page open in Opera or in Safari?

  • Danieldelarosa Calculating status...

    So any responses from Apple? is this considered low priority? if that's the case, then they should give up on browsers altogether then

  • sjsammydee Level 1 Level 1 (0 points)

    Apple responded to my bug report, asking me to reproduce the problem while my phone is tethered to a computer, capturing log data.  Unfortunately I haven't been able to reproduce the problem in this mode, so I haven't given them the info they requested.  I'll try again.



  • Peter Nuding Calculating status...

    Here it happens very rarely on my iPhone 4. I've got both iCloud bookmark sync and a corporate exchange account but normally all works fine. Today it snapped back to never again, after working fine for over 4 weeks with lots of exchange activity.

  • RonfromCOS Calculating status...

    I wish I were so lucky Peter. I don't have any corporate exchange, but every time I sync my phone cookies are reset. I have even noticed it will reset randomly on the go and occasionally when I plug my iPhone into a wall socket (power). I sync with a cord about once a week (or so) and I don't sync wirelessly. Without syncing, it automatically resets about every other day. It is so annoying. More annoying is that this thread has been up a while with serveral bug reports submitted by those with developer accounts and no one has heard anything.


    (iPhone 4 with latest ios, 5.0.1)

  • Sanjay Aiyagari Calculating status...

    I have the same problem.  This prevents the Gmail web app from working.  It is totally random when it happens.

  • chwagssd Calculating status...

    Same bug. Here was my report to apple. Awaiting (but not expecting) an answer


    Summary: iPhone keeps resetting this setting... "settings" > "safari" > "remember cookies" , it should say "always" which is what I set it to. However, it every day or so will be magically set back to "never". I think this is obviously a bug since a setting that doesn't stay set is abnormal. Furthermore, the impact is that any website which requires cookies functions abnormally. (logins don't work, sessions are forgotten, even the apple website won't let you log in).



    Steps to Reproduce: Use my phone, doesn't happen to my wife's phone. Happens to a couple coworkers' phones. The action is toe set "settings" > "safari" > "remember cookies" to "always". Then use the phone for several days.



    Expected Results: Returning to "settings" > "safari" > "remember cookies" will not have changed.



    Actual Results: Semi-frequently it will.



    Regression: Didn't used to happen. Been on iPhone with the same settings/synchs since my iPhone 3gs on iOS 3. Used that until iOS 4.x. Then bought iPhone 4s and upgraded to iOS 5.0.1 and have been having this problem ever since.



    Notes: This occurs with or without synching. I have iCloud enabled, and tied to my ***** email address with Apple.


    Removed my email from the bug report copy

  • gr8day Calculating status...

    I'm having this same issue on an iPhone4S using 5.01. I seem to have been able to isolate what's been causing it.


    When I log into my online banking via Safari, if I let that session time out, it always somehow resets my cookies to Never.

    If I'm diligent about Logging Out, it has not been an issue.


    I haven't tried turning off iCloud syncing, but for right now it's not an issue as I make sure I always log out of my online banking session.

  • sjsammydee Level 1 Level 1 (0 points)

    Perhaps this is progress?  I just got email...


    This is a follow up to Bug ID# 10713203.  After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering.  This issue has been filed in our bug database under the original Bug ID# 10145563.


    I was never able to reproduce the problem while tethered, so I could never get them the diagnostic info they wanted.  Maybe someone else was succesful.




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