Currently Being ModeratedFeb 19, 2012 7:35 AM (in response to Dom55)
I ecountered exactly the same problem today. I have tried changing my phone number in my iTunes account and re-entered the data. Still no luck. I changed the phone number in the iphoto check out but every number is "not valid"
I have bought photo albums in the past (but not for a while) with the same account details.
Did you get anywhere to solve the problem?
Currently Being ModeratedFeb 19, 2012 9:51 AM (in response to Dom55)
I have the same problem since last week.
I called Apple and they admitted it was a bug in the software. It should be solved within 2 weeks (one week from now). If I could not wait they suggested to go to a competitor(!)
Currently Being ModeratedFeb 19, 2012 10:12 AM (in response to David White)
try re-entering your info - go to the apple store (store.apple.com) and re-enter all of your information (not just verify) and
Before ordering your book preview it using this method -http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
Currently Being ModeratedFeb 19, 2012 1:10 PM (in response to David White)
I solved this problem by moving one digit from my telephone code and adding it onto the telephone number. For some reason it would not accept a 6 digit phone number. By doing this it worked fine. Very frustrating though.
Currently Being ModeratedFeb 19, 2012 2:55 PM (in response to Dom55)
I finally cracked the code:
1) As LH already mentioned I re-entered all information of my Apple-account
2) since it kept giving me an error message with my regular phone number, I did some trial and error and I discovered that the phone number field only accepts 8 digits, no more, no less. It even accepted a fictional number as long as it was 8 digits.
Strange thing Apple couldn't help me on this one.
Currently Being ModeratedMar 1, 2012 2:06 PM (in response to Mark123)
Thank you Mark - this problem was very frustrating and I spent hours trying to hunt down the solution. Simply adding an additional 2 digits in front of my regular phone number resolved the problem and my Iphoto book order was accepted. The 8 digit phone number solution works!
Currently Being ModeratedMar 3, 2012 1:16 AM (in response to Dom55)
thanks a lot Mark. had the same frustrating problem. but silly that apple cant help
Currently Being ModeratedMay 3, 2012 12:59 PM (in response to Dom55)
thank you, works for me !
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