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my daughter forgot her passcode on her new ipod touch.  How do I access it?  The message says ipod disabled.  I've tried resetting by holding on/off and home but hasn't worked

417 Views 8 Replies Latest reply: Feb 20, 2012 9:14 AM by planb77 RSS
Aliciafromnh Calculating status...
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Feb 20, 2012 6:32 AM

My daughter forgot her passcode on her brand new ipod touch.  How do I access it now?  The message reads, "ipod disabled".  I've tried holding the on/off button and home button until I see an apple.  Then asks me to connect to itunes.  When trying to connect to itunes, it will not let me as it asks for the ipod touch's passcode (which we do not have!)  What next?

iPod touch, iOS 5.0.1


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