8 Replies Latest reply: Apr 26, 2012 2:05 AM by aspacepig
zach.p444 Level 1 Level 1 (0 points)

I have a 21.5 inch imac (the cheapest one) i bought in october 2011 and i hava a trackpad and magic mouse. The trackpad always stays connected but the magic mouse will connect but when i use it it says Lost Connection. I triend so many things but nothing works!!!


magic Mouse
  • 1. Re: MAGIC MOUSE WONT CONNECT!!
    gooffer Level 1 Level 1 (55 points)

    Sorry not a fan of the whole BT things...

     

    Try new battery for maximum signal

     

    Or try wired mouse they never fail !

  • 2. Re: MAGIC MOUSE WONT CONNECT!!
    zach.p444 Level 1 Level 1 (0 points)

    I tried the batteries but it didnt help. Im starting to hate BT now.. Thanks though

  • 3. Re: MAGIC MOUSE WONT CONNECT!!
    X423424X Level 6 Level 6 (14,190 points)

    There are many threads on this, not just in the apple discussions either.  Google it.  But one of the longest here is this one:


    Magic Mouse Loses Connection

     

    One theory commonly discussed there is that not all batteries are created wual.  The positive terminal varies in height slightly from one manufacturer to another and thus shorter ones loose contact with the MM positive terminal.  The suggested solution is a small piece of aluminum foil as a shim to keep the batteriey in contact.  Or a small piece of paper to push down on the batteries by the compartment cover.  Or find a battery with a long enough positive terminal that works for your specific MM.

  • 4. Re: MAGIC MOUSE WONT CONNECT!!
    zach.p444 Level 1 Level 1 (0 points)

    Thanks!

  • 5. Re: MAGIC MOUSE WONT CONNECT!!
    super_monty Level 1 Level 1 (10 points)

    I have had this problem lot it was a nightmare, I started hating the mouse whenever the machine was taxed a bit the mouse would disconnect, especially when playing Starcraft 2!!!!!!!

     

    It had new batteries and the power was at 100%

     

    I changed the brand of battery to some cheapish re-chargeable ones form tesco.

     

    They are called Tesco 'Greener Living' the problem went away and has so far stayed away, if it comes back I will let you know.

     

    I recommend these batteries anyway even if just for the keyboard they last a long time. PS I hate TESCO!

  • 6. Re: MAGIC MOUSE WONT CONNECT!!
    zach.p444 Level 1 Level 1 (0 points)

    I cant find those batteries!! are they in canada? i got it working by disconnecting my trackpad!! Thanks for your help!

  • 7. Re: MAGIC MOUSE WONT CONNECT!!
    Killasyougo Level 1 Level 1 (0 points)

    I have the same problem with my mouse as well, regardless of battery brand (even apple's) or of how much charge is left!

     

    Only solution i have found that works "most" of the time is putting my imac to sleep and then waking it again.  If that doesnt work, turning bluetooth on and off sometimes works, then of course there is the shut down and start again method.

     

     

    Incredibly bad habit of the magic mouse. 

     

    Has happened since i bought the imac in 2009.

  • 8. Re: MAGIC MOUSE WONT CONNECT!!
    aspacepig Level 1 Level 1 (0 points)

    Also try cleaning the points where the battery terminal connect. There's often a buildup there. Just worked for me.