TS1317: Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection

Learn about Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
ghassan1983

Q: hello, I am new to Mac and I use a new Macbook Pro that runs on Mac OS X version 10.7.2

hello everyone,

 

I am a new Mac user. I own a MacBook Pro running on Mac OS X v.10.7.2 Lion

here is the issue... everytime I come and work in my office... my Mac will not reconnect automatically to the wireless network there.

 

The thing that has worked in the past was to go in the network diagnostics menu

where I would get assisted to set up a DHCP connection

I would restart the DSL modem then the router

and the connection would finally work.

 

Also when the computer goes to sleep or i close the lid then it will do the same and I would have to restart all that hardware again.

 

This only happens in my office and when I try to log on other wireless networks, I just enter a password and it works fine

 

No need to tell you that it is a huge hassle because I cannot cut the internet connection of my colleagues everytime i want to reconnect

 

any suggestions on how to solve this problem?

 

thanks

Posted on Feb 20, 2012 10:30 PM

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Q: hello, I am new to Mac and I use a new Macbook Pro that runs on Mac OS X version 10.7.2

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  • by BDAqua,Solvedanswer

    BDAqua BDAqua Feb 20, 2012 11:04 PM in response to ghassan1983
    Level 10 (123,506 points)
    Feb 20, 2012 11:04 PM in response to ghassan1983

    Hello, & a warm welcome to the Forums & Macdom!

     

    Might try one of these...

     

    Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. Before I went through network diagnostics and all of that stuff in system preferences, and then I tried the "Join Other Network" method, and now it works like a dream.

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.

     

    10.5.x/10.6.x/10.7.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.


  • by ghassan1983,

    ghassan1983 ghassan1983 Feb 26, 2012 10:08 PM in response to BDAqua
    Level 1 (0 points)
    Feb 26, 2012 10:08 PM in response to BDAqua

    BDAqua, thank you so much for your help... it solved my problem.

  • by BDAqua,

    BDAqua BDAqua Feb 26, 2012 10:27 PM in response to ghassan1983
    Level 10 (123,506 points)
    Feb 26, 2012 10:27 PM in response to ghassan1983

    Great news, thanks!