Currently Being ModeratedFeb 22, 2012 11:43 AM (in response to omer008)
Basic troubleshooting from the User's Guide is reset, restart, restore.
If that does not resolve the issue, it is likely a hardware issue that will need to be addressed with Apple.
Keep in mind that warranty and support are only valid in the country where the device was originally sold by Apple or an authorized reseller. In your case, that would involve getting the device back to the US for service.
Currently Being ModeratedFeb 22, 2012 12:09 PM (in response to diesel vdub)
u have the same problem? do u hear for anyone that after restore or somthing the problem is solve?
i know man , now i have a big big problem. my parents bought me this iphone in usa , and now i dont know what i can do. in israel there is no apple store. thay paid 750 dollar. its alot of money . i thought that apple is a good company , and now i see that no.
i dont know how company sell somthing before they check it that everthing works good.
u have any idea for me?
i also read that for iphone there is only 30 days for replace. so if also i have poeple that will flight to usa it takes time and 30 days its not enough for me.
what can i do man? i have no luck.
Currently Being ModeratedFeb 22, 2012 12:45 PM (in response to omer008)
It would not matter if there were an Apple store there. The warranty is ONLY valid in the country of origin. If it needs service, you will have to either take it to the US or send it to someone there to have it serviced.
If the 30 day return window is not enough, someone should have thought of that before buying one in the US instead of Israel. There are 3 supported carriers in Israel, all of whom sell unlocked cell phones. In circumventing the legal tarrifs and duties in place to try and save a little money, you've learned an expensive lesson.
Of course, if you can get it back to the US before the 1 year warranty expires, you can get it replaced.
Currently Being ModeratedFeb 22, 2012 1:06 PM (in response to KiltedTim)
ok . but apple shouldnt sell somthing that doesnt work good !! u dont agree with me ?!?
it doesnt matter where i buy somthing . u can buy new iphone wherever u want. i bought it directly from the apple store!!! so better than this ?!?!
i have my reason why i preferd to buy the iphone from usa instead of in israel.
if u were live in israel u will know why i prefer to buy is the state , so dont say things that u dont know.
i think u suppose to agree with me. i didnt bought a replica iphone or used iphone !
Currently Being ModeratedFeb 22, 2012 1:11 PM (in response to omer008)
Out of the many millions of iPhones that have been sold, some are bound to have problems. One person buying one phone is not a representative sample.
You made the choice to purchase it in the US. Now you're dealing with the consequences of that choice.
Currently Being ModeratedFeb 22, 2012 2:22 PM (in response to KiltedTim)
Ok so if apple is respectable company thay have to check every iPhone . If they know that problems can happen , so they will not Let any tourist the option to buy iPhone if ther'nt from the same country.
If I have the option to buy iPhone in the state and save 400 dollar and no contact so why no ?