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Color troubles printing to HP Color Laserjet 2600n

10280 Views 70 Replies Latest reply: Jun 6, 2013 9:06 AM by Totusek RSS
  • AcousticDi Calculating status...

    I just sent my letter Daniel. Thank you for the advice. I am days away from hauling this printer out of the office...

  • Daniel Ball Level 2 Level 2 (225 points)

    Thats the sad part you shouldn't have too!   I love the printer, I bought it for my home office and its been great and still is.  It just won't work under OS 10.6 and forward correctly.

  • Daniel Ball Level 2 Level 2 (225 points)

    Well all......After waiting 2 years for a fix and spending 1-2 months with HP support the final word is ticket closed because of a driver is insufficient.

     

    Meaning HP doesn't have the talent to spend an hour to fix the driver for us Mac users.

     

    Shame, I have s practically new Laser printer sitting in my home office that I paid $350 for and can't use or haven't been able to use for about 2 years now.  Still has about 40% of original toner in it and used to work great.  Can't use it because HP can't keep up the driver for it.  What a shame!

  • Colin Christopher Calculating status...

    I tried downloading the printer solution you made at those 2 links and they don't have a file there.  Is there somewhere else I can get a copy?

  • Daniel Ball Level 2 Level 2 (225 points)

    I had to take the links down.   Please complain to Meg Whitman the CEO of HP and hopefully something will happen.   http://www.hp.com/hpinfo/execteam/email/ceo/index.html

     

    So far mine has been working after playing around with drivers again.  Here is my posting from HP Forums:

     

    Thats how I fixed it before by tearing out drivers from older versions of OS X.  I had it working with Lion and installed the package I made on a 10.6.8 install and it fixed the problem.  Thats the package I had out for download, but it didn't work all the time for some reason. 

     

    When I had it working for a short time in Lion I was troubleshooting trying to figure out the problem and messing with that package and  haven't been able to get a work around again.

     

    I know the printer is old, but when the manufacturer has proprietary drivers and usually laser printers lasts for a long long time I espect the manufacturer to help.  We still use HP Laserjet 4000 printers where I work!

     

    I ordered mine on 10/23/06 and still have the original toner cartridges in it.  Paid over $300 for it for home office and its a shame to have to throw it out because of a driver problem that would take an engineer an hour to fix. The same type of printer would be about another $300, so I have to go out and get another printer every 5 years because a simple driver can't be kept up to date?  Actually if its a simple PPD driver there should be no updating or much involved I would assume.

     

    Today I was playing around again and took all the HP packages from the 10.6 disc and 10.6.3 install disc and burned them to a cd.   Installed all the packages from the 10.6 disc and then installed a couple of packges from the 10.6.3 disc and surprisingly was able to print 3 prints without issue.  So hopefully I have the workaround going again.

     

    I'm not sure what would need installed from the 10.6 disc, I would assume just the Laserjet package, but that wasn't enough.  Installed a few others and still no luck so I just installed them all.  Tried mapping the printer and no luck so moved on to 10.6.3 packages....

     

    The 10.6.3 has another HP_Laserjet.pkg but I didn't install that one.  I just installed the other Laserjet package called HP_LaserJetZJS.pkg that actually installs the 2600n driver.

     

    Did those three prints and it worked.  I'm not touching it again, but maybe someone can try and doing the same thing and let us know.  I would assume you only need the HP_Laserjet.pkg from 10.6 disc, but not sure.  Or you just might need teh HP_LaserJetZJS.pkg and thats it but I believe I did that before and the printer wouldn't install, said it was installed wrong or something.  So you may need the HP_Laserjet.pkg and the HP_LaserJetZJS.pkg to complete the install I would assume.  But I tried so many combos over time and not sure.

     

    But the problem is just when you think you have it working the issue crops back up and shows it head again.

     

    Package location on install discs:

    /Volumes/Mac OS X Install DVD/System/Installation/Packages

  • Colin Christopher Level 1 Level 1 (0 points)

    I contacted HP and they sent me a list on apple with all the drivers.  http://support.apple.com/kb/HT3669#HP

     

    Unfortunatly their help was useless as it's the same driver update 1.3.0.261 you've been talking about.

     

    I played around some more and did get the printer working with the 1.3.0.261 driver.  I'm using a Macbook Air running OS X 10.7.3

     

    Here's how i did it:

     

    Go to:

     

    1.  System Preferences

    2.  Print and Scan

    3.  Delete all currently installed printers using the minus sign on the bottom left in the printers column.

    4.  Press the + button to add a printer.

    5.  When the window for adding printers comes up I selected the printer HP Color Laserjet 2600n that the computer automatically detects instead of using "add other printer or scanner"

    6.  Once installed I select the "Share this printer on network" button and it works.

     

     

    Using the automatically detected settings it installs the drivers so they work.  If I try to asign the driver or assign the printer in any way shape or form manually the blotching happens.  It may have to do with the fact the printer was first installed on a PC and networked with a pc (and still is) and that's why the share this printer on network button has to be enabled and why OS X 10.7 has to install the driver by automatic detection vs. manual assignment.

  • Rick Wintheiser Calculating status...

    Just found that Apple has release HP Printer Drivers version 2.9 on April 26, 2012. Am downloading now to see if it resolves the HP 2600 issue.

     

    http://support.apple.com/kb/DL907

  • Daniel Ball Level 2 Level 2 (225 points)

    Same driver version of you look at the kbase......probably no changes.

  • Rick Wintheiser Level 2 Level 2 (195 points)

    Just ran Software Update, the set up my 2600 (networked) using Jet Direct option, came up, works fine, printing right along. Something DID change as this did not work one hour ago.

  • Daniel Ball Level 2 Level 2 (225 points)

    Thats interesting.....hopefully something changed that fixed it.   If you can please keep testing over the next few hours or days and report back.

     

    I have had mine work fine then right when you think its good boom it acts up.   I reinstalled my OS again to Lion 10.7.3 and left OS X update the driver and install it and printed to it twice over the past couple of weeks and its printed fine.  But sure I'll hit a roadblock at some point.

     

    Hate to be negitive but been messing with this for years and again right when you think its good it messes up again.

  • Totusek Calculating status...

    Where did you find:

     

    -cups-calibrate.8.gz

    -cups-genppd.5.2.8.gz

    -cups-genppd.8.gz

    -cups-genppdupdate.8.gz

     

    I'm not finding them in searches.

     

     

    Re: luis manuelfromsevilla 

    Re: Color troubles printing to HP Color Laserjet 2600n

    Jul 13, 2011 9:07 AM (in response to luis manuelfromsevilla) 

     

    First of all, I apologize for my bad English. I think i found "something" that may work.

     

    Running permission repairs on Print Therapy's new demo, it found that "cupsd.conf" wasn't the right version, so I changed it using the "CUPS Tools". It also found I had lost four different files:

     

    -cups-calibrate.8.gz

    -cups-genppd.5.2.8.gz

    -cups-genppd.8.gz

    -cups-genppdupdate.8.gz

     

    I found them over the Internet (thanks Google) and put then in: usr/share/man/man8 (the usr folder is invisible). After a restart my 2600n prints seems to have lost the gray haze. Someone should try and tell if it was just luck.

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