Currently Being ModeratedFeb 22, 2012 12:49 AM (in response to lsolson)
I get an e-mail from my ISP saying I have been infected with Alureon malware
Unless you're running Windows on your Mac, that's impossible. Alureon does not (cannot) infect Mac OS X. See
I don't know about the other issue. I think your ISP holds the key to that problem.
Currently Being ModeratedFeb 22, 2012 1:05 AM (in response to lsolson)
can you tell us about your network setup?
are you using a cable or dsl connection? how do you share your internet connection, using a router or a windows computer connecting via pppoe then sharing it via a router(i hope this is not the case)?
Currently Being ModeratedFeb 22, 2012 9:58 AM (in response to fane_j)
Not only did I scan with Sopohos, I also ran ClamX, and MacScan. I called my ISP, which is Comcast, to inform them that I have no such malware. They told me my scans weren't good enough and I needed to run Intego Virus Barrier. So I did. Again, nothing. The guy at comcast told me if I don't get rid of this "bot" they are going to shut my internet off after March 6th. He originally denied (Comcast) being responsible for the forwarding to a proxy server, then later told me it was because I was showing "bot" activity and that it was coming from my modem. ???
Ok, my network setup.
I have a Comcast cable modem and a Netgear router. The network is password protected, WPA2. 3 MacBook Pro's and an HP printer connect to the network. I don't have any windows things. A few Android phones that use the wireless occassionally if that matters.
Currently Being ModeratedFeb 22, 2012 1:32 PM (in response to lsolson)
The guy at comcast told me if I don't get rid of this "bot" they are going to shut my internet off after March 6th.
It doesn't matter what utility you scan with. If you don't run Win, you cannot have this malware. It's as simple as that. You need to escalate the matter with Comcast.
Currently Being ModeratedFeb 22, 2012 4:59 PM (in response to lsolson)
can you check the dhcp client list on your router? then cross check it with the devices you have.
there is a possibility that someone nearby might have hacked into your network. you can also try changing your WPA password and network name.