maxyourmacs
Level 1 (10 points)

Q: iTunes movie purchases will not play on external display - HDCP auth error

Hello,

Well, I'm surprised there hasn't been more of a storm over this one already but I expect there will be.

Just got a new MacBook last week and finally found a mini Display Port -> VGA adapter so i could use my 19" external display. I rented a movie from the iTunes store yesterday and when I tried to play it on my external display, it gave me a warning/error that the display was 'not an authorized HDCP display' and it would not play. Plays fine on the small MacBook screen, just nothing external. To make it even worse, i tried all the movies that I have purchased from the iTunes store with the same result... NONE of them will play on anything but the MacBook's small 13" screen. This is crazy unacceptable.

Has anyone else run into this yet or have any ideas of something I may be overlooking in order to get purchased movies to play on an external display?

Thanks!

MacBook unibody C2D 2.0/2.0/160, Mac OS X (10.5.5)

Posted on Oct 26, 2008 8:12 AM

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Q: iTunes movie purchases will not play on external display - HDCP auth error

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  • by prizat,

    prizat prizat Jan 30, 2012 3:29 PM in response to maxyourmacs
    Level 1 (0 points)
    Jan 30, 2012 3:29 PM in response to maxyourmacs

    PROBLEM!!

     

    I rented a movie on my laptop using my iTunes , left the house and pulled up my iTunes acc on my iPhone to finish watching my movie... and it's not there? what the fuc* is this bull **** I thought these phones and iTunes are suppose to be the new thing, to me this is stupid and not acceptable waste of money. SCAM , isn't the iTunes on your lap top the same iTunes acc on your phone? I just don't get it dosent add up, I've herd stories on here where ppl try to transfer the movie over by plugging there phone into there laptop but you shouldn't even have to do that, when you rent a movie on your lap top with iTunes it's should automatically be put on to your iPhone , just like it does with our music we buy on iTunes.

     

    fix this plz. thx

  • by JoBrem,

    JoBrem JoBrem Jan 31, 2012 11:36 PM in response to discdogger
    Level 1 (0 points)
    Jan 31, 2012 11:36 PM in response to discdogger

    I've not had a problem as I'm new to itunes and ipad and haven't tried to play a movie through my TV. So that everything goes smoothly (ie show my other half that buying the ipad and a movie from the itunes store was a good idea) can anyone tell me exactly how to connect either my laptop or ipad to my HD TV? TV has USB socket. Do I use the white cable from ipad or just the normal usb cable from laptop to TV? I need to impress, not get "I knew this wouldnt work."

  • by Djwoods,

    Djwoods Djwoods Feb 2, 2012 10:55 AM in response to Mathis Munich
    Level 1 (0 points)
    Feb 2, 2012 10:55 AM in response to Mathis Munich

    Completely agree. This is crazy. And sooo dissapointing, that an apple product has this kind of restriction. I have +30 downloaded iTunes movies... This may be the end of my purchasing.

  • by adamgrn,

    adamgrn adamgrn Feb 11, 2012 6:05 AM in response to maxyourmacs
    Level 1 (0 points)
    Feb 11, 2012 6:05 AM in response to maxyourmacs

    I suggest everyone report their experience with this ATV feedback form:

    http://www.apple.com/feedback/appletv.html

  • by dennisthemennis,

    dennisthemennis dennisthemennis Feb 22, 2012 10:37 AM in response to maxyourmacs
    Level 1 (0 points)
    Feb 22, 2012 10:37 AM in response to maxyourmacs

    just found out the hard way that i cannot play a movie from my ipad to my TV, MY TV, MY FILM, MY IPAD.

     

    I was offered 2 song credits for itunes as compensation, i told them to keep their songs just incase they wouldnt play through CONNECTED SPEAKERS ...

     

    what an utter load of crap.

  • by procol33,

    procol33 procol33 Feb 24, 2012 12:08 PM in response to Jim Beggans
    Level 1 (0 points)
    Feb 24, 2012 12:08 PM in response to Jim Beggans

    I had a totally different problem...Downloaded an HD video from Itunes and it wouldn't play on my laptop's screen  even though my computer  says it is HDCP compatible with an Nvidea graphics card, and 1680x1050 resolution ...Apple was easy to deal with and immediately gave me a refund but I had to watch the standard definition version of the movie and I am clueless as to what the problem was..Now I am hesitant to download Hires Itunes media....I can easily watch 720p files and higher res downloads from online with no problems generally.....Anybody have any thoughts on this one?

     

    Thanks!,

     

    Procol33

  • by wpns,

    wpns wpns Feb 25, 2012 10:55 AM in response to maxyourmacs
    Level 1 (9 points)
    Feb 25, 2012 10:55 AM in response to maxyourmacs

    OK, so the latest firmware updates for the MacBooks talk about fixing an HDCP problem after reboot, has anyone who has the problem consistently tried that, and does it fix the problem?

  • by Chris CA,

    Chris CA Chris CA Feb 26, 2012 4:59 PM in response to wpns
    Level 9 (79,653 points)
    iTunes
    Feb 26, 2012 4:59 PM in response to wpns

    Have you tried it?

  • by Dr.K,

    Dr.K Dr.K Mar 4, 2012 4:06 PM in response to procol33
    Level 1 (10 points)
    Mar 4, 2012 4:06 PM in response to procol33

    I have a new 2.4 Gz, 4 core i7 MBP and just got the error message that I could not play a recently downloaded HD movie. After a while, I realized I hadn't authorized this new comptuer so I went to iTunes' store menu and authorized it. It still worldn't work, but after I quit iTunes and restarted I can watch HD download with no problem.

  • by Nicolas Online,

    Nicolas Online Nicolas Online Mar 20, 2012 9:38 AM in response to Dr.K
    Level 1 (12 points)
    Mac OS X
    Mar 20, 2012 9:38 AM in response to Dr.K

    Has anybody found a solution? I have a 23'' Apple Cinema Display that is not playing HD content purchased from the iTunes Store. Computer is a Mac Pro (2010) 6-core

  • by greaser1969,

    greaser1969 greaser1969 Mar 24, 2012 4:07 PM in response to Nicolas Online
    Level 1 (0 points)
    Mar 24, 2012 4:07 PM in response to Nicolas Online

    Okay people, I had the exact same prolem (rented movies would not play) here is what worked for me, I am running windows 7 on a HP Laptop with a Samsung 42inch LCD, connected via HDMI cable, this laptop has a gforce 9600M GT video card, and when i changed my setting and "use NVIDA settings" playback worked like a charm!

     

    Like I said, it worked for me.

  • by Merton Crockett,

    Merton Crockett Merton Crockett May 31, 2012 9:32 PM in response to arfore
    Level 1 (53 points)
    Desktops
    May 31, 2012 9:32 PM in response to arfore

    When you can no longer watch iTunes HD movies on your present system its a problem.  I can't find any statement from Apple that Apple's ATI Radeon HD 5770 Graphics Card Upgrade requires you to upgrade your display to watch you iTune's content.

  • by Foxboy71,

    Foxboy71 Foxboy71 Jul 23, 2012 1:55 AM in response to maxyourmacs
    Level 4 (2,363 points)
    Mac OS X
    Jul 23, 2012 1:55 AM in response to maxyourmacs

    My conclusion so far: Don't buy movies in iTunes. Period.

  • by punkybruiser,

    punkybruiser punkybruiser Aug 13, 2012 10:24 PM in response to maxyourmacs
    Level 1 (0 points)
    Aug 13, 2012 10:24 PM in response to maxyourmacs

    Apple will end up shooting themselves in the foot if they don't fix this issue fast. They will begin losing revenue from customers that can no longer play HD shows and movies on their equipment.

    I have a MacBook Pro and an Apple Cinema Display (which has now been rendered useless thanks to this HDCP crap!)

  • by Gerardburick,

    Gerardburick Gerardburick Oct 1, 2012 6:34 AM in response to maxyourmacs
    Level 1 (0 points)
    Oct 1, 2012 6:34 AM in response to maxyourmacs

    Sad.... I purchased HD version of The Avengers.... I can't use my MacBook pro to hook up to my 30" Apple Cinema Display to watch it!!!!  THIS DEFEATS THE PURPOSE OF HD!!!!!  I didn't purchase HD to watch it on my 13" screen....

     

    COME ON, Apple.  What gives?  I'm about to get rid of iTunes and all of my Apple equipment.

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