Q: Mail clients will not send password
I have three different mail clients: Apple Mail, SeaMonkey, MS Entourage. I recently had some trouble unconnected with mail that necessitated my switching my computer off by its power switch. Thereafter none of the three mail clients would download mail, all saying that sending my password did not succeed.
The password itself is correct. The e-mail system of my ISP (www.btinternet.com) is web-based, and I have no problem displaying my incoming mail in any of my browsers (Safari, SeaMonkey, Firefox), so this shows that my password is accepted by my ISP.
I therefore did the following: I ran DiskWarrior to rebuild the hard disk directory; I used Onyx to check the S.M.A.R.T. status, to correct permissions and to reset the LaunchServices database; I reset the PRAM.
None of these actions solved the problem. Finally I reset the Open Firmware. Hey presto, this worked.
By an unlucky chance, a few days later there was a brief power cut in my part of town, and once again none of my mail clients would send my password and download mail. So I went through all the above procedures again, with the addition that I used Onyx to verify my startup volume before going on to permissions and the LaunchServices database.
This time nothing, not even resetting Open Firmware, has restored my mail clients' downloading capacities.
What can I do now? I should be immensely grateful for any advice.
eMac G4 (PPC), 1.25 GHz, Mac OS X (10.4.11)
Posted on Feb 24, 2012 6:29 AM
Yes, I've seen that thread.
So why was my ISP recognizing it from my browser in web mail, but not from my mail client?
I think I have a great analogy here for it to maybe click!
It like two different doors in your house, the front door & the back door, same key fits both, but the front door is stuck & you can't figure out why the key won't turn the lock, but it works for the backdoor.
WebMail in a Browser uses port 80 for everything,and you're logging into the Mail server directly, Mail clients use these ports and if not at least logging into a different server before connecting to the Mail server, at least a different doorway to the server ...
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
Maybe a better one still... Webmail is like going to the Post Office to pickup or send Mail, more work but more certain, using a Mail client is generally easier but is the Mail getting to you or the post office from/to the home box?
Posted on Feb 24, 2012 2:39 PM