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Unable to move Message to Trash folder

2026 Views 3 Replies Latest reply: May 7, 2012 9:29 AM by alexanderfromjar RSS
alexanderfromjar Calculating status...
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Feb 25, 2012 12:51 AM

I found an answer i'd like to share:


Two e-mails got stuck in my iPad Inbox. Probably deleted it in Outlook but due to some sync error the message header remained on my iPad and could not be deleted with error message "Unable to move message to Trash folder".


Have searched the internet for answers and the most promising solution seemed to be to go to settings and "Delete Inbox", alternatively delete the whole account and reinstall the Exchange mail account. This was however blocked as my employer had locked down all administrative privileges.


SOLUTION: I flagged the two messages (Mail/Inbox/Edit/Flag) and "eureka" the two e-mails disappeared.

iPad, iOS 5.0.1


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