Skip navigation

MacBook Battery Won't Charge...Get "Not Charging"

532672 Views 230 Replies Latest reply: Mar 10, 2014 6:04 PM by l.aluffi RSS
  • mrg5117 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 21, 2012 1:57 PM (in response to kkimmel30)

    Sounds like your charging assembly is bad. I would take it to an Apple store and see what they say. I replaced mine and I didn't have a problem after that.

     

    I don't suggest your try to repair your macbook unless you know what you are doing. Opening it will void any warranty supplied by apple.

  • D4R Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 21, 2012 7:02 PM (in response to mrg5117)

    same problem, my Macbook only works when plugged in and charge light is always green. Bought couple of batteries, tried on still same problem. Took it to genuis bar and after a week i went back to collect it and I was told its the logic board which is causing the problem.

     

    was it the same with you? my Macbook is out of warranty so they said it costs you around 200-300 pounds!

  • mrg5117 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 21, 2012 8:30 PM (in response to D4R)

    Well, it may not be the logic board. In most cases (if there isn't internal liquid damage) replacing the magsafe charging assembly and also the battery connection terminal will correct the issue. It's very simple in terms of difficulty of repair. I've done about 60 of these myself.

     

    The problem is that continuous use of the magsafe charger will cause wear, and the circutry in the battery charging assembly can become damaged and fail over time. With these two issues the battery not working is fairly common.

     

    I hope this answered you question.

  • D4R Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 21, 2012 8:57 PM (in response to mrg5117)

    Thanks for answering. Its definitely not the magsafe charging assembly coz at apple store they tried putting their's on and still showed the same thing plus they said they tried putting the battery connection terminal and it didn't work. They told me its logic board. For some reason I do't trust that information, to me I think they never tried putting the battery connection terminal.

     

    btw how much a battery terminal cost? they asked 35 pounds for it if they fix it. I guess I have to buy one from ebay and try fixing it my self and see what happens.

     

    any other reason it could be?

     

    thanks in advance for all ur help.

  • greyskiesblack Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 22, 2012 5:05 PM (in response to D4R)

    Can a power surge/outtage have any effect on charging? I don't see anything physically wrong just that it won't charge...but with another charger I still get the same problem. Also if there was a water spill on it over a year ago would it still be a possible reason for it not to charge considering that it has been working flawlessly up until the problem came up? Thanks.

  • benon koebsch Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 25, 2012 2:00 AM (in response to Gully)

    I've got the same problem: my macbook pro's (2008 model) battery slowly started only charging to 60%, then it went to 33% and finally it said (not charging) permanently.

     

    So I bought a replacement battery, thinking that was the problem.

     

    Nope, a brand new Apple branded battery and I still have the same (not charging) message when plugged in to the magsafe adapter.

     

    Went into a Next Byte store (as there are no Apple stores here in Adelaide) and was flat out told "bad luck" "there's nothing we can do about it". The girl behind the counter (Nicole - Rundle Mall Next Byte) was super unsupportive stating that it's an Apple issue, you need to take it up with them.

     

    So, here I am Apple.

     

    What's the deal here?

     

    How can I have this obvious problem fixed without a store to visit in my part of this big country (Australia).

     

    And further to that, how can an error like this be existing in the first place?

  • mrg5117 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 25, 2012 8:41 AM (in response to D4R)

    Sounds like it still could be the magsafe assembly:

     

    http://www.powerbookmedic.com/13-MacBook-Magsafe-Board-p-17171.html#

     

    I would see if there is a computer repair center that supports Apple products. Check for business reviews first. I'm located in the US and we support out-of-warranty apple products. This is a common issue with liquid damage caused by (spills, humidity, condensation, etc...). Even dust and debri can cause this type of battery issue.

     

    Check and see if your apple laptop is still under warranty here (enter your computer's serial #):

     

    https://selfsolve.apple.com/GetWarranty.do

     

    The magsafe board repalcement is fairly easy and you can check out www.ifixit.com for some detailed guides on how to do it yourself. Opening any apple products will immediatly void any existing warranty. You may damage your computer if you open it. I do not take any responsibility for anything you do with the following information.

     

    Do It Yourself Guide: (magsafe)

     

    http://www.ifixit.com/Guide/Installing-MacBook-Core-2-Duo-Magsafe-Board/520/1

     

    Do It Yourself Guide: (battery terminal)

     

    http://www.ifixit.com/Guide/Installing-MacBook-Core-2-Duo-Battery-Connector/525/ 1

     

    Good Luck!

  • benon koebsch Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2012 10:53 PM (in response to mrg5117)

    Thanks for taking the time with those replies and thoughts mate Much appreciated.

     

    I don't feel to happy about taking it apart myself, and the serial number only shows a # for me, so I can't find if I am still within warranty (but I seriously doubt it anyway).

     

    What I will do is wait until I am in Sydney again next and take it into the Apple store - see what they think.

     

    cheers again for your help

  • sritej Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 11, 2012 12:49 AM (in response to winterrose)

    can any one of u tell me where the battery update is available...i am running out with this battery not charging problem...please help me out!

  • sonasai Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 11, 2012 8:13 PM (in response to sritej)

    Hi! all. I  have tried the battery update & SMC reset but my macbook battery is still not charging. Cycle count is 149. Please help.

  • suzanne288 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 17, 2012 7:50 PM (in response to sonasai)

    I have a new battery and it is still "not charging" with green light always on.

    So far, this seems hopeless.  I have done the YouTube fix removing the battery etc.  and the various resets.  what a mess.  Guess I will return the new battery!

     

    Battery Information:

     

      Model Information:

      Manufacturer:          DP

      Device name:          ASMB016

      Pack Lot Code:          0002

      PCB Lot Code:          0000

      Firmware Version:          0110

      Hardware Revision:          0500

      Cell Revision:          0102

      Charge Information:

      Charge remaining (mAh):          2378

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          5493

      Health Information:

      Cycle count:          1

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11403

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Automatic Restart On Power Loss:          No

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Wake On LAN:          No

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          2

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          Yes

      ID:          0x0100

      Wattage (W):          45

      Revision:          0x0000

      Family:          0x00ba

      Serial Number:          0x003a317f

      Charging:          No

  • Fletch1987tom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2012 8:35 AM (in response to Gully)

    Battery Information:

     

      Model Information:

      Serial Number:          W00314XVUD3BA

      Manufacturer:          SMP

      Device name:          bq20z451

      Pack Lot Code:          0000

      PCB Lot Code:          0000

      Firmware Version:          0201

      Hardware Revision:          000a

      Cell Revision:          0158

      Charge Information:

      Charge remaining (mAh):          0

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          5340

      Health Information:

      Cycle count:          113

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          8775

  • TrekkieMary Level 1 Level 1 (0 points)

    Thank you Jonathan for suggesting the SLAMMING the battery into the Macbook.  It took 3 tries but now the battery is charging and the light is orange.  Life is good again.  I didn't want to return the  battery I had just bought.  It has 1 cycle count! 

  • Zing88 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 7, 2012 5:14 PM (in response to Gully)

    Same problem here...

     

    The charger is brand new my little green LED on my charger keeps going on and off and when it does go on the battery status says "Not Charging." And this is a brand new battery too, I hate to spend the $80 on another battery... considering it is a brand new battery, it wasn't like this at home, I have two chargers, and the one at my house dosen't do this my spare charger will for some reason now. Never did before. It just started happening now after I took my Macbook Pro to my aunt and uncles house, So when I get home I will have to test this on my other charger at home... I would also hate to end up sending my Mac in too if/when I have to...

     

    btw here are my specs,

     

    Hardware Overview:

     

      Model Name:          MacBook Pro

      Model Identifier:          MacBookPro4,1

      Processor Name:          Intel Core 2 Duo

      Processor Speed:          2.4 GHz

      Number Of Processors:          1

      Total Number Of Cores:          2

      L2 Cache:          3 MB

      Memory:          4 GB

      Bus Speed:          800 MHz

      Boot ROM Version:          MBP41.00C1.B03

      SMC Version (system):          1.27f3

      Serial Number (system):          W8******YJX

      Hardware UUID: ******       

      Sudden Motion Sensor:

      State:          Enabled

     

    Battery Information:

     

      Model Information:

      Manufacturer:          SMP

      Pack Lot Code:          0002

      PCB Lot Code:          0000

      Firmware Version:          0110

      Hardware Revision:          0500

      Cell Revision:          0200

      Charge Information:

      Charge remaining (mAh):          4142

      Fully charged:          No

      Charging:          No

      Full charge capacity (mAh):          5115

      Health Information:

      Cycle count:          5

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -1143

      Voltage (mV):          11944

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          0

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          0

      Automatic Restart On Power Loss:          No

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Wake On LAN:          No

      Display Sleep Uses Dim:          Yes

      Battery Power:

      System Sleep Timer (Minutes):          0

      Disk Sleep Timer (Minutes):          0

      Display Sleep Timer (Minutes):          0

      Wake On AC Change:          No

      Wake On Clamshell Open:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          No

      Reduce Brightness:          Yes

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          No

      Charging:          No

     

    <Edited By Host>

  • Scott Gossett Level 1 Level 1 (15 points)
    Currently Being Moderated
    Apr 8, 2012 1:52 PM (in response to Zing88)

    I had a similar problem (not charging) but noticed that one of the pins on my magsafe adapter wasn't fullyspringing up.  With some tiny screwdrivers and magnets and a very sharp pushpin, I was able to get it to spring back up (note: definitely make sure you unplug it first!).  If you google "magsafe pins stuck" you'll find plenty of links to search with numerous methods.  Some people even say to hit it on the table or your hand a few times.  Whatever works, right?

1 ... 9 10 11 12 13 ... 16 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (6)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.