Q: When I start up iTunes it uses up 50% of my CPU capacity and AppleMobilDeviceService is using up the remaining 50% of my CPU capacity. Then the computer just freezes. How to fix this. I'm running iTunes version 10.5.3.3

Tis is the result of the iYunes diagnostic that I ran. It does not mean much to me but there may be an expert somwhere that can help me with this.

Microsoft Windows XP Professional Service Pack 3 (Build 2600)

Dell Inc. Latitude D830

iTunes 10.5.3.3

QuickTime 7.7.1

FairPlay 1.13.37

Apple Application Support 2.1.6

iPod Updater Library 10.0d2

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device 4.0.0.97

Apple Mobile Device Driver 1.57.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.5.502

Gracenote MusicID 1.9.5.115

Gracenote Submit 1.9.5.143

Gracenote DSP 1.9.5.45

iTunes Serial Number 0012A92C10312010

Current user is an administrator.

The current local date and time is 2012-02-26 20:43:06.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is not supported.

Core Media is supported.

Video Display Information

Mobile Intel(R) 965 Express Chipset Family

Mobile Intel(R) 965 Express Chipset Family

**** External Plug-ins Information ****

No external plug-ins installed.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name:        {D041F517-813F-4491-AC01-6DB120BF50A3}

Description:             Microsoft TV/Video Connection

IP Address:              0.7.0.5

Subnet Mask:          255.255.255.255

Default Gateway:    

DHCP Enabled:       Yes

DHCP Server:         

Lease Obtained:      Wed Dec 31 19:00:03 1969

Lease Expires:         Wed Dec 31 19:00:03 1969

DNS Servers:         

Adapter Name:        {B8B9D4D1-EBA5-4BA2-A82D-D1BAF7438BA1}

Description:             Intel(R) Wireless WiFi Link 4965AGN - Packet Scheduler Miniport

IP Address:              192.168.1.24

Subnet Mask:          255.255.255.0

Default Gateway:     192.168.1.1

DHCP Enabled:       Yes

DHCP Server:          192.168.1.1

Lease Obtained:      Sun Feb 26 09:03:32 2012

Lease Expires:         Mon Feb 27 09:03:32 2012

DNS Servers:          192.168.1.1

Adapter Name:        {2A739C22-0A04-4B84-A3FD-597A2CC596B8}

Description:             Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport

IP Address:              0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:    

DHCP Enabled:       Yes

DHCP Server:          192.168.68.3

Lease Obtained:      Mon Feb 20 08:23:25 2012

Lease Expires:         Thu Feb 23 08:23:25 2012

DNS Servers:         

Active Connection:  LAN Connection

Connected:              Yes

Online:                     Yes

Using Modem:         No

Using LAN:              Yes

Using Proxy:            No

SSL 3.0 Support:     Enabled

TLS 1.0 Support:     Disabled

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was successful.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2012-02-26 20:40:39.

**** CD/DVD Drive Tests ****

LowerFilters: Pfc (2.5.0.205), PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),

UpperFilters: GEARAspiWDM (2.2.0.1),

E: PBDS DVD+-RW DS-8W1P, Rev BD1B

Data or MP3 CD in drive.

Found 1 songs on CD, playing time 69:11 on CDROM-XA media.

Track 1, start time 00:02:00

Get drive speed succeeded.

The drive CDR speeds are:   10.

The drive CDRW speeds are:   10.

The drive DVDR speeds are:   10.

The drive DVDRW speeds are:   10.

**** Device Connectivity Tests ****

iPodService 10.5.3.3 is currently running.

iTunesHelper 10.5.3.3 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) ICH8 Family USB Universal Host Controller - 2830.  Device is working properly.

Intel(R) ICH8 Family USB Universal Host Controller - 2831.  Device is working properly.

Intel(R) ICH8 Family USB Universal Host Controller - 2832.  Device is working properly.

Intel(R) ICH8 Family USB Universal Host Controller - 2834.  Device is working properly.

Intel(R) ICH8 Family USB Universal Host Controller - 2835.  Device is working properly.

Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836.  Device is working properly.

Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A.  Device is working properly.

FireWire (IEEE 1394) Host Controllers:

OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.

Most Recent Devices Not Currently Connected:

iPod (Click Wheel) running firmware version 3.1.1

Serial Number:         4J445777PS9

iPhone 3G running firmware version 4.2.1

Serial Number:         850109B5Y7H

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.

When I google "wave systems Corp, BioLsp Dynamic Link Library" I get tonnes of responses. They all want to do a free system scan and then charge for it. My symantec has blocked this.

Can you be a bit more specific about this? Thanks!!

Heiri

No I do not have this one installed. I will goole it and then see if I like what I see.

Can you provide additional details about it? What will it do? How will this solve my problem described above?

I do not know this. Sorry. Unfortunately this iTunes version has been out for a while and there seems to be no fix in sight.

What would Mr. Jobs do about this. I bet somebody would have to work day and night to fix this.

Is Apple loosing grip on the situation or are they simply no longer interested in helping the folks with the issues of their product. I now also have connecting issues with an iPad. Sooo Sad. But enough about my frustration. Moving on.