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HT2128 Why my skype is always reopened?

582 Views 9 Replies Latest reply: Feb 27, 2012 2:46 PM by MrHoffman RSS
neaveachivit Calculating status...
Currently Being Moderated
Feb 23, 2012 5:26 AM

I can't use Skype anymore, it is always reopened. if someone know the problem pls let me know. Thank you advance.

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.3)
  • MrHoffman Level 6 Level 6 (11,695 points)
    Currently Being Moderated
    Feb 23, 2012 12:30 PM (in response to neaveachivit)

    Please describe what you are doing in a little more detail around the problem you're seeing, and particularly what is happening when you are seeing Skype reopen itself.

     

    Are you logging out and later back in, and now seeing Skype active; reopen itself? 

     

    Do you have Skype set as a login item?    (That can open Skype at login.)

     

    If you're seeing an error with Skype, have you quit Skpe and moved the current Skype application bundle to the trash and then downloaded a new copy of Skype; re-loading the application?

  • MrHoffman Level 6 Level 6 (11,695 points)
    Currently Being Moderated
    Feb 24, 2012 9:37 AM (in response to neaveachivit)

    When describing this or most any other error, please refrain from using phrases such as "doesn't work" or analogous; we need to know what doesn't work, what happens, etc.    Specific details are very much necessary here.

     

    Please describe what you are doing in more detail, and particularly what is happening when you are seeing Skype reopen itself.  Are there error messages?  Does Skype appear at all and then disappear?  Are there dialog boxes?

     

    Launch the Console.app tool from Applications > Utilities, try launching Skpye, and see if there are any Skype-related errors listed in the logs.  If so, post them.

     

    Are the Skype and the webcalldirect issues related in any way that you're aware of?  Have you been having audio issues with Skype?  Is your Mac possibly failing?

     

    Your other option is to get somebody at the local Apple Genius Bar or such to have a look at this system, if the box is under software support.

  • MrHoffman Level 6 Level 6 (11,695 points)
    Currently Being Moderated
    Feb 25, 2012 9:59 AM (in response to neaveachivit)

    On no details, I'll assume the speakers and input work; the Apple store probably checked that.

     

    There are other various voice over IP (VoIP) packages and providers; if that one doesn't work, either check with the vendor for the package, or try a different package.

     

    If the folks you are communicating with also have OS X systems, then you can use iChat (or the Messages betta) for voice and video.

  • MrHoffman Level 6 Level 6 (11,695 points)
    Currently Being Moderated
    Feb 27, 2012 10:02 AM (in response to neaveachivit)

    Yes; I previously located that site, and I'm not inclined to install that software on any of the local OS X systems.

     

    There is little or no troubleshooting information posted, and no obvious FAQ. 

     

    There is a webcalldirect customer support, however. 

     

    Given this tool is not working and given you've hopefully already contacted the vendor support folks, drag the tool to the trashcan and replace it with some other VOIP package that works.

  • MrHoffman Level 6 Level 6 (11,695 points)
    Currently Being Moderated
    Feb 27, 2012 2:46 PM (in response to neaveachivit)

    Launch App Store from your Applications folder, and enter Snooker in the search box.

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